Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Tour desk
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Physical distancing rules followed
Cashless payment available
See all facilities

Review Highlights

Pros:
Cleanliness
Kind staff
Excellent location
Comfortable rooms
Good value for money
Cons:
High breakfast prices
Need for more amenities

Categories

Cleanliness
9.38
Multiple mentions of cleanliness and well-maintained rooms.
Service
9.85
Staff is described as very kind, attentive, and accommodating.
Location
9.89
Frequently praised for being centrally located and convenient.
Room Quality
9.34
Rooms are described as modern, comfortable, and well-designed.
Amenities
8.37
No specific mentions about amenities, though some comments on needing additional options.
Value for Money
9.33
Good value for the quality and service provided.
Food and Beverage
8.38
No specific feedback on food; breakfast prices noted as high.
Overall Experience
9.85
Overall satisfaction is high with several returning guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:50

Property Description

Convenient Location
Situated within close proximity to Santander Festival Palace and Santander Port, Citrea Santander offers easy access to popular attractions.

Comfortable Accommodations
This 3-star hotel provides guests with a pleasant stay in non-smoking rooms equipped with free WiFi.

Nearby Attractions
Explore nearby points of interest such as Puerto Chico, Menendez Pelayo Library, and Santander Cathedral during your stay at Citrea Santander.

To book your stay at Citrea Santander and experience comfort and convenience in Santander, make your reservation today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 1144 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.89
Room Quality: 9.34
Amenities: 8.37
Value for Money: 9.33
Food and Beverage: 8.38
Overall Experience: 9.85
A
Anna • solo_traveller • bg
10
Pros:

Perfect location, close to the centre and the bus station. The staff at the reception was very nice, the room was really clean and well-equipped. It was quiet and very comfortable.

2026-05-16 • via Nuitee
I
IGNACIO • solo_traveller • es
10
Un hotel en el centro de Santander,... que te hace ser el "centro"
Pros:

El trato del personal: Tamara, Alejandra y Fernando (en recepción), pendientes de ayudar en todo lo posible.
La insonorizacion y tranquilidad de la habitación

Cons:

El precio del desayuno es excesivo, en comparación con los precios de cafeterías cercanas.
El tamaño de la habitación (con jacuzzi)

2026-05-15 • via Nuitee
T
Thomas • solo_traveller • ie
9
2026-05-15 • via Nuitee
J
Juan L • solo_traveller • es
10
2026-05-15 • via Nuitee
B
Bengoechea • solo_traveller • uy
9
Pros:

La atención del personal
La comodidad de las habitaciones , no le falto nada

Cons:

Sin quejas , todo bien

2026-05-14 • via Nuitee
L
Lucas • solo_traveller • es
9
2026-05-14 • via Nuitee
A
Allan • couple • au
8
Nice spot
Pros:

Good location, great staff, quiet

Cons:

Weird room design

2026-05-14 • via Nuitee
T
Tarakhail • solo_traveller • es
10
Pros:

Very good

2026-05-13 • via Nuitee
A
Alcina • solo_traveller • es
9
Hotel muy bien ubicado y agradable, personal super amable
Pros:

Situación y personal de recepción

Cons:

Falta de colgador para toallas

2026-05-13 • via Nuitee
C
Claudia Georgina • family_with_children • mx
9
2026-05-12 • via Nuitee
E
Egan • solo_traveller • us
8
Great place at a great price, super clean and comfortable, nice people.
Pros:

Super clean, comfortable, tidy, great staff, great location, great value.

2026-05-12 • via Nuitee
S
Selma • couple • nl
8
Mooie plek in een prachtige stad en vooral superfijne staf
Pros:

Mooie kamer, heerlijk bed en fijne douche.
Het personeel was super vriendelijk. Het ontbijt ronduit fantastisch en men deed alle moeite om tegemoet te komen aan allergieën 🍀

Cons:

Er waren nergens haakjes om dingen op te hangen; je handdoek en de waterkoker bleef een mysterie hoe die te gebruiken.

2026-05-11 • via Nuitee
E
Elizabeth • solo_traveller • gb
7
Pros:

Hotel met our expectations and the location was great for exploring Santander.
Staff were very welcoming at all times.
We were given a city map and information, places of interest and to eat.

Cons:

All good.

2026-05-11 • via Nuitee
S
Sarah • couple • de
10
2026-05-10 • via Nuitee
M
Maria • solo_traveller • es
10
Pros:

Todo perfecto, el personal amable y servicial me mejoraron la habitación. Impecables las instalaciones.

Cons:

Ninguna pega

2026-05-10 • via Nuitee
M
Martin Killeen • solo_traveller • ie
10
2026-05-10 • via Nuitee
G
George • solo_traveller • bg
10
Pros:

A real gem in the centre of Santander. Cute and cosy rooms, staff is amazing.

2026-05-09 • via Nuitee
H
Helene • couple • fr
9
Very nice hotel
Pros:

Decoration and comfort

Cons:

Nothing

2026-05-09 • via Nuitee
E
El Fatih • couple • ro
9
Cozy & comfortable.
Pros:

Clean, coy and comfortable room. Close to the city centre.

Cons:

Difficult to find a parking place.

2026-05-08 • via Nuitee
C
Castellano Nogales • solo_traveller • es
8
Muy buena opción en el centro de santander
Pros:

Personal muy agradable y atento, la ubicación perfecta, limpio y con ascensor.

Cons:

La cama era muy blanda

2026-05-08 • via Nuitee