Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Cleanliness
Kind staff
Excellent location
Comfortable rooms
Good value for money
Cons:
High breakfast prices
Need for more amenities

Categories

Cleanliness
9.38
Multiple mentions of cleanliness and well-maintained rooms.
Service
9.85
Staff is described as very kind, attentive, and accommodating.
Location
9.89
Frequently praised for being centrally located and convenient.
Room Quality
9.34
Rooms are described as modern, comfortable, and well-designed.
Amenities
8.37
No specific mentions about amenities, though some comments on needing additional options.
Value for Money
9.33
Good value for the quality and service provided.
Food and Beverage
8.38
No specific feedback on food; breakfast prices noted as high.
Overall Experience
9.85
Overall satisfaction is high with several returning guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:50

Property Description

Convenient Location
Situated within close proximity to Santander Festival Palace and Santander Port, Citrea Santander offers easy access to popular attractions.

Comfortable Accommodations
This 3-star hotel provides guests with a pleasant stay in non-smoking rooms equipped with free WiFi.

Nearby Attractions
Explore nearby points of interest such as Puerto Chico, Menendez Pelayo Library, and Santander Cathedral during your stay at Citrea Santander.

To book your stay at Citrea Santander and experience comfort and convenience in Santander, make your reservation today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 1365 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.89
Room Quality: 9.34
Amenities: 8.37
Value for Money: 9.33
Food and Beverage: 8.38
Overall Experience: 9.85
C
Camilo andres • solo_traveller • es
10
Excelente
Pros:

Bien ubicado y el personal muy atento y amable.

2026-10-13 • via Nuitee
M
Marta • couple • es
10
2026-10-13 • via Nuitee
H
Hanne • couple • de
10
Ein lohnenswerter Aufenthalt, da es auch sehr zentral gelegen ist und wir zur Markthalle schlendern konnten.
Pros:

Sehr freundliche Begrüßung und guter Check in , das Frühstück war sehr gut und reichhaltig mit viel frischem Obst und leckerem Käse

2026-10-12 • via Nuitee
M
Marcela • couple • ar
10
2026-10-10 • via Nuitee
D
Daniel • couple • es
10
2026-10-10 • via Nuitee
M
Michel • couple • gb
8
Citrea was a perfect location for us who came by train. Room was above average.
Pros:

Beautiful room that was big and airy and had large windows we could OPEN! Really comfortable bed and nice linen. lovely fluffy towels. TWO CHAIRS -- often only one and other person has to sit on the bed!
All the staff, particularly ALEXANDRA, were SO HELPFUL. Nicely placed near shops and excellent local restaurants.

Cons:

No recycling facilities that I could see.

2026-10-08 • via Nuitee
M
Martin • solo_traveller • de
10
Pros:

Great location in the city, very friendly staff and a room where everything worked as intended

2026-10-08 • via Nuitee
A
Antonietta • solo_traveller • au
8
2026-10-08 • via Nuitee
L
Lorna • solo_traveller • gb
9
2026-10-07 • via Nuitee
C
Candela Corpacci • extended_group • ar
9
2026-09-19 • via Nuitee
J
Josefa • solo_traveller • es
10
Hotel moderno, personal encantador y una ubicación céntrica.
Pros:

La situación céntrica y la amabilidad del personal de recepción, dos chicas y un chico ,los tres encantadores y dispuestos a ayudar en todo, de lo mejor que tengo visto .
Una nota de bienvenida escrita con el nombre a mano dándote la bienvenida, un detalle muy bonito..volveré y será en este hotel ..

Cons:

Todo me gustó, no hay nada que no me haya gustado , todo de diez.

2026-09-18 • via Nuitee
A
Aurora • couple • es
9
2026-09-18 • via Nuitee
P
Porcel Fernández • couple • es
7
Correcta
Pros:

Buenas ubicación

Cons:

La intimidad del aseo ,
sería mejorable

2026-09-17 • via Nuitee
T
Trevor E • solo_traveller • gb
10
An easy 10
Pros:

Very easy property to assess. This is a 10. No other score.
Exceptional reception staff, all of them. I found them so professional and helpful. Beautiful bedrooms. I felt spoilt.

Cons:

I didn't like leaving!

2026-09-17 • via Nuitee
K
Kjell-Erling • couple • no
10
2026-09-17 • via Nuitee
M
María Jesus • couple • es
7
2026-09-17 • via Nuitee
R
Rodrigo • couple • co
9
Excelente hotel
Pros:

Excelente instalación, cuarto, baño, desayuno y una colombiana que nos atendió en el desayuno de forma muy especial!

Cons:

Todo estuvo muy bien

2026-09-17 • via Nuitee
M
Manel • couple • es
10
Excelente
Pros:

Ubicacion

2026-09-15 • via Nuitee
A
Angela • solo_traveller • nl
10
Pros:

It may not really be a 5 star hotel, but the staff gives you a 5 star treatment. There was a personal note in my room with 2 chocolates, the bed and shower were great. Breakfast was really good. It's a small hotel with a personal touch. I'll definitely come back here one day.

2026-09-15 • via Nuitee
S
Silvia • solo_traveller • es
10
Pros:

Todo. La habitación preciosa y grande. Súper limpia.
Y el hotel muy cuco. Y súper bien ubicado. En pleno centro.

Cons:

Nada. Solo m falto un espejo grande en la habitación para verme vestida 🤭🥰

2026-09-15 • via Nuitee