Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Tour desk
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Physical distancing rules followed
Cashless payment available
See all facilities

Review Highlights

Pros:
Cleanliness
Kind staff
Excellent location
Comfortable rooms
Good value for money
Cons:
High breakfast prices
Need for more amenities

Categories

Cleanliness
9.38
Multiple mentions of cleanliness and well-maintained rooms.
Service
9.85
Staff is described as very kind, attentive, and accommodating.
Location
9.89
Frequently praised for being centrally located and convenient.
Room Quality
9.34
Rooms are described as modern, comfortable, and well-designed.
Amenities
8.37
No specific mentions about amenities, though some comments on needing additional options.
Value for Money
9.33
Good value for the quality and service provided.
Food and Beverage
8.38
No specific feedback on food; breakfast prices noted as high.
Overall Experience
9.85
Overall satisfaction is high with several returning guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:50

Property Description

Convenient Location
Situated within close proximity to Santander Festival Palace and Santander Port, Citrea Santander offers easy access to popular attractions.

Comfortable Accommodations
This 3-star hotel provides guests with a pleasant stay in non-smoking rooms equipped with free WiFi.

Nearby Attractions
Explore nearby points of interest such as Puerto Chico, Menendez Pelayo Library, and Santander Cathedral during your stay at Citrea Santander.

To book your stay at Citrea Santander and experience comfort and convenience in Santander, make your reservation today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 1144 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.89
Room Quality: 9.34
Amenities: 8.37
Value for Money: 9.33
Food and Beverage: 8.38
Overall Experience: 9.85
V
VANZO • couple • fr
10
Très bon hôtel impeccable et design . Personnel sympathique et accueillant à l écoute des clients.
Pros:

Hôtel très agréable , très propre , très confortable , très design et donc zen, avec de bons équipements en plein cœur de Santander .
Parking pour voitures très appréciable à 100m.
Personnel disponible à l’écoute des demandes des clients et force de proposition.
Petit déjeuner très varié pour tous les goûts , délicieux et très bien présenté .
Literie de très bonne qualité ) matelas , sommier , et sur matelas) . À réserver les yeux fermés.
Isabelle et Jean marie VANZO - France . Avril 2026

Cons:

Rien

2026-04-18 • via Nuitee
J
Jeremy • couple • gb
9
2026-04-18 • via Nuitee
A
Alfonso • solo_traveller • es
10
2026-04-18 • via Nuitee
P
Protech-PCI Arkaitz • solo_traveller • es
10
Cons:

Muy buen trato por parte del personal,habitación limpia y con detalles

2026-04-18 • via Nuitee
M
Mathijs • solo_traveller • nl
9
Pros:

Heerlijke kamer op prima lokatie

2026-04-17 • via Nuitee
D
DANIEL • couple • es
10
2026-04-17 • via Nuitee
P
Primitivo • solo_traveller • es
10
Recomiendo
Pros:

Limpieza, situación de ubicación y amabilidad.

2026-04-16 • via Nuitee
G
Gilberto • solo_traveller • es
9
Pros:

La comodidad, el jacuzzi, la limpieza, el detalle de bienvenida

Cons:

El desayuno...había poco para elegir, y menos para una persona musulmana

2026-04-16 • via Nuitee
E
Esme • couple • gb
10
You can’t go wrong
Pros:

Perfect location, really lovely rooms, staff were wonderful. Cant fault it!

Cons:

Nothing

2026-04-16 • via Nuitee
F
fabiola • solo_traveller • pe
10
2026-04-15 • via Nuitee
A
Angel • solo_traveller • es
7
Pros:

Personal de recepción. Limpieza. Ubicación
Cama muy comoda

Cons:

La habitación algo pequeña. Falta de armario para la ropa. Cuarto de baño integrado en la habitación.

2026-04-15 • via Nuitee
L
leonardo • solo_traveller • ar
9
2026-04-15 • via Nuitee
F
fabiola • solo_traveller • pe
10
Pros:

La habitación me encantó y la ubicación del hotel

Cons:

La entrada a la habitación tarde

2026-04-15 • via Nuitee
C
Carlo • couple • it
10
Tutto ok, bene il
Cons:

Specchi regolari (attualmente sono stortignati)

2026-04-15 • via Nuitee
E
Eduardo • couple • us
10
2026-04-14 • via Nuitee
R
Ralf • couple • de
9
Wir sind sehr zufrieden und werden es im nächsten Jahr wieder buchen.
Pros:

Sehr freundliche, rugige Atmosphäre. Super Ausstattung und ein tolles Frühstück. Bestes Preis-, Leistungsverhältnis. Allle Innenstadtziele sind gut zu erreichen.

2026-04-14 • via Nuitee
J
Juan Manuel • solo_traveller • es
10
2026-04-14 • via Nuitee
P
Plamen • extended_group • bg
10
Pros:

We had a wonderful stay. Everything was exactly as described — very clean, tidy, and comfortable. The location was perfect and made it easy to get everywhere. The whole experience was smooth and enjoyable, and we would happily stay here again.

2026-04-14 • via Nuitee
B
Brian • solo_traveller • gb
10
Perfect
2026-04-13 • via Nuitee
F
Fernando Jose • couple • ar
10
Bien, son muy amables y es muy prolijo y limpio
Pros:

Nos hicieron un upgrade de habitación
Es muy prolijo y limpio
El personal es muy amable

Cons:

Es una opinión personal, no me gustó el baño, es un concepto “distinto” que no da nada de privacidad, repito es una opinión personal

2026-04-13 • via Nuitee