Liley Apartments

Hotels
6.6 (106 reviews)
101 Bishopton Lane , Stockton-on-Tees , gb

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Non-smoking throughout
Offsite parking discounted rates available
Japanese garden
Covered parking

Review Highlights

Cons:
Uncleanliness
Unsafe
Poor condition
Lack of amenities
Lack of service

Categories

Cleanliness
4.06
The property was dirty and unclean with multiple mentions of safety and hygiene issues.
Service
8.03
Attempts to contact the owner or booking.com were met with no communication.
Location
8.07
Unsafe due to the presence of drug addicts and unauthorized persons entering the property.
Room Quality
5.02
Rooms were unfit for accommodation, lacking basic amenities and having damaged features.
Amenities
5.05
Kitchen appliances were broken; no kitchenware available.
Value for Money
8.01
Guests left without staying; perceived value was extremely low given the experience.
Food and Beverage
9.06
No kitchenware available, not suitable for cooking or dining.
Overall Experience
5.53
Overall experience was horrendous; guests left within hours due to the condition of the property.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:33

Property Description

Garden Oasis: Liley Apartments in Stockton-on-Tees offers a tranquil escape with its beautiful garden, perfect for relaxation after a day of exploring.

Home Away from Home: Each family room at the aparthotel is designed to provide comfort and convenience, featuring a flat-screen TV and a fully equipped kitchen with all the essentials for a cozy stay.

Convenient Location: Situated just 15 km from Teesside International Airport, Liley Apartments provides easy access for travelers, making it an ideal choice for your next visit to Stockton-on-Tees.

Book your stay at Liley Apartments now and experience comfort, convenience, and relaxation all in one place.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.6
Based on 106 reviews
Cleanliness: 4.06
Service: 8.03
Location: 8.07
Room Quality: 5.02
Amenities: 5.05
Value for Money: 8.01
Food and Beverage: 9.06
Overall Experience: 5.53
J
Jack extended_group gb
10
2026-01-19 via Nuitee
E
elliott solo_traveller gb
1
Pros:

Nothing

Cons:

Severely unclean had to find other accommodation

2025-12-11 via Nuitee
A
Andrea couple gb
1
traumatic - didn't stay
Pros:

nothing

Cons:

the property was dirty and smelled strongly of canabis.
the front door had been kicked in and drug addicts were wandering in off the street
there was ripped black bins bags piled around the front door
no lights on the stairs
no communication from either the owner or booking.com
the ceiling wasn't high enough to stand up straight
the light didn't work in the bedroom
the tv didn't work
the internet didn't work
no kitchenware what so ever (other a dirt pan) not even a cup or spoon - no way to cook or eat
we got some oven meals however the oven was so filthy it set the fire alarms off
no toilet roll
1 towel
we didn't stay and left after trying to tough it out for 2 hours
it was horrendous
despite numerous attempts to contact someone - there has been reply and iv had to take the matter to my bank to try and get a refund
iv very disappointed with booking.com for there complete lack of communication

2025-09-15 via Nuitee
J
Jordan family_with_children gb
1
Pros:

Would not expect my dog to stay here! The door had been kicked in and lock was hanging off. The room had no carpet in, the wall was falling apart. Someone else in a different room was smoking weed. Do not book this! When speaking to the owner, he got aggressive and very very rude. You could not pay me to stay in this place. Disgusting!

2025-09-07 via Nuitee
M
Mathew solo_traveller gb
1
Disgusting nightmare.
Pros:

Nothing, the flats in the property were dirty, kitchen appliances were broken and the building was unsafe. People that did not live in the property kept coming into the building from the street which made it extremely unsafe.
The guest did not stay in the flat due to how disgusting and unsafe it was and neither booking.com or the host have approved any form of compensation. DO NOT BOOK.

Cons:

DO NOT BOOK THIS PROPERTY
It is dirty, kitchen was not appropriate for cooking, the building was unsafe with front door not locking and people coming in from the streets and using it as squat/half-way house.

2025-09-05 via Nuitee
M
Mathew solo_traveller gb
1
Disgusting nightmare.
Pros:

Nothing, I booked two flats in the building and none of the guest could stay there after seeing the state of the flat and the building. DO NOT BOOK.

Cons:

The flats at this property did not match the description on the website, kitchen was not fit-for-purpose, the building was being used as a 'squat house' and people from the street kept using the inside of the property which made it extremely unsafe and unapropriate.
I am still trying to get a refund from booking.com which has been has bad as the host - DO NOT BOOK THIS, IT IS UNSAFE.

2025-09-05 via Nuitee
S
Sally young couple gb
1
Absolutely causing me murder with the wife divorce proceedings in motion 💔
Pros:

Nothing had to look at walls and I felt unsafe

Cons:

No TV to I had to watch the my phone with my data all gone

2025-05-19 via Nuitee
A
Annaleigh young couple gb
10
Exceptional
2025-03-26 via Nuitee
H
Hayes young couple gb
10
Exceptional
2025-02-12 via Nuitee
S
Shereen young couple gb
3
Poor
Pros:

The location is really good.

The bathroom was clean and tidy.

Instructions to get in were good.

Cons:

The mattress , the springs were digging in, I couldn't sleep, I tried to sleep on the floor in the lounge. The carpet is awful, covered in stains, doesn't look like the photo. Sofa also very u comfortable, in need of replacing.
Bedroom, very noisy, lounge was a lot less noisy, as in traffic.
There was a kettle, but no tea,coffee bags, would have been a nice touch, and a pint of milk in the fridge wouldn't hurt.
I wasn't able to sleep at all.
Very uncomfortable.

2025-02-07 via Nuitee
Z
Zach with friends gb
1
Do not stay the apartment was freezing cold me and none of my friends could sleep it was that cold
Pros:

Nothings

Cons:

The apartment was freezing cold
Me and mate mates has 3 jumpers on snoodie and a coat on still sat their shivering the doors handle wasn't even on it was replaced my a spoon in the door the entrance too the apartment had no carpet just floorboards the radiators would not go above 15° this is by far the worst place I have ever stayed

It was nothing like the pictures shown

2025-01-28 via Nuitee
P
Paul review category business travellers gb
1
Terrible. Keep well away.
Pros:

I was changed out of Flat 4 which had rotten food in the fridge and was very dirty, into Flat 1 which was bigger.

Cons:

It was dirty. It was cold. The duvet was too thin. The alarm beeped all night, The hob did not work. There was no soap.

2025-01-17 via Nuitee
L
Lucy family with young children gb
8
Very good
Pros:

Ideal for what we needed
Clean and warm

Cons:

Beds werent comfortable, main bedroom bed is quite small

2024-12-29 via Nuitee
C
Colin family with young children gb
5
Libertines in Stockton on tees
Pros:

Access was good

Cons:

On the coldest day of the year so far, the radiator didn't work in the bedroom. You have to be very short to be able to use the bathroom facilities properly. Handle on the bathroom door still hasn't been repaired despite a previous guest mentioning it.

2024-11-20 via Nuitee
P
Patrick family with young children gb
6
Pleasant
Pros:

Parking was right outside. Good size apartment. Sofa bed in the living area, kitchen and bedroom and bathroom. All modern. Towels available. Lots of stairs as the apartment was in the top floor.

Cons:

Bathroom door handle was off and on the floor. Hole in the bathroom wall and ambulance stickers stuck on the wall. Unable to work the tv kept saying no internet connection and would not tune in. Contacted the owner twice with no response. Able to hear other people in other rooms.

2024-11-18 via Nuitee
J
Joyce review category business travellers gb
1
A health and safety hazards reported therefore to Council so STAY AWAY
Pros:

Nothing it was so bad I had to report heath and safety issues to the council and find somewhere else for the 2nd night.

Cons:

EVERYTHING Access dangerous , no attempt to clear leaves and it had rained. Washig machine advertised yet the plug had been taken out and you had to pull out the machine to reinsert it and that was beyound a female. Sockets lose off the wall , no heat in bathrooom. Bedroom door would not shut so I had to put a couple of bags behind it to keep it closed. Fire alarm in hall sounded all night beeping as needed renwing. Blinds would not open and garden back and front full of rubbish

2024-02-02 via Nuitee
C
Catherine family with young children gb
1
Bad
Cons:

Advised via message on Booking.com that cleaner was unable to clean room from previous occupant. Unable to stay the night and had to book alternative accommodation. This accommodation is not staffed and struggled to contacted owner regarding issues.

2024-01-25 via Nuitee
J
Jodie review category business travellers gb
2
Won't be staying here again.
Cons:

Should sit on the floor, rather than the Sofa bed. Cooker hasn't been cleaned for years. 2 x dirty greasy frying pans, no pots. Sleeps 4, 1 x folk, 1 x cup. 2 x radiators, 1 in bedroom & 1 in living room. The 1 in the living room didn't work, absolutely freezing. WIFI was very slow, if it worked at all. Toilet wobbles when you sit on it. Bedroom had 1 double bed, no draws or wardrobe. No bins provided outside, for trash.

2024-01-02 via Nuitee
D
Duncan review category business travellers gb
5
Passable
2023-12-20 via Nuitee
R
Rebekah review category business travellers gb
4
Basic
Pros:

The bedroom was a good size and the bed was comfy

Cons:

It was an attic room so it was very stuffy and the kitchen was tiny! There weren't any towels out, had to go through the storage cupboards of bin bags to try and find some. Kitchen equipment was very limited, sponges to go with the washing up liquid would have been helpful. When I tried to cook I found out the smoke detector had been conveniently placed directly over the hob. So it of course went off, and there aren't any windows in the kitchen to let you air it out! So overall basic and ok for a night but wouldn't recommend attempting to cook anything!

2023-12-06 via Nuitee