Queensland Hotel

Hotels
8.7 (502 reviews)
No. 174/27 Queen Elizabeth Drive Badulla Rd , Nuwara Eliya , lk

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Safety deposit box
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Convenient location
Cons:
Cleanliness issues
Price for amenities
Noise disturbances

Categories

Cleanliness
7.8
There were mentions of cleanliness improvements needed, specifically regarding mold and odors in some areas.
Service
9.3
The staff is consistently praised for being helpful and welcoming, with specific mentions of care and attention from Srikanth.
Location
8.8
The location is highlighted as convenient and good for accessing nearby attractions.
Room Quality
8.3
Rooms are generally regarded as clean and comfortable but some issues with view and maintenance were noted.
Amenities
8.3
While some amenities are available, additional charges for heaters and limited intercom facilities impacted satisfaction.
Value for Money
8.8
The pricing is considered reasonable given the quality of service, though some felt additional amenities could be included without extra cost.
Food and Beverage
9.3
Food quality is highly praised across multiple reviews, with particular acclaim for taste and preparation.
Overall Experience
9
Overall, guests report a pleasant stay and positive experiences, despite noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:24

Property Description

Garden Oasis

Nestled in Nuwara Eliya, Queensland Hotel offers a serene escape just 1.7 km from Gregory Lake. With a garden, free parking, and a shared terrace, this property is a nature lover's paradise.

Culinary Delights

Start your day with a delightful breakfast featuring continental, Full English/Irish, or vegetarian options. Craving more? Indulge in American cuisine at the on-site restaurant or request a vegetarian meal tailored to your taste.

Explore with Ease

Conveniently located, the hotel offers car hire for exploring the area known for cycling. Seek assistance from the friendly reception for tips on local attractions. Don't miss visiting Hakgala Botanical Garden just 8.5 km away.

Book your stay at Queensland Hotel for a tranquil and enriching experience!

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 502 reviews
Cleanliness: 7.8
Service: 9.3
Location: 8.8
Room Quality: 8.3
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 9
S
Slawa • couple • de
10
Ein wunderbarer Aufenthalt! Gerne wieder!
Pros:

Alle im Hotel sind super nett und hilfsbereit. Wir haben sowohl vom Personal, als auch vom Chef selbst tolle Tipps zu Sehenswürdigkeiten in und um Nuwara Eliya bekommen. Sogar eine Begleitung wurde angeboten. :) Zudem wurden wir recht königlich bekocht (außerordentlich lecker!). Das Personal hat auch für frische Blumen und Kerzenlicht gesorgt. :D
Das Zimmer war geräumig, sauber, mit einem Balkon. Alles war da (Wasserkocher, Tee, Kaffee., etc.) Die Dusche war herrlich. Die Aufzählung klingt steif. Also kurz: wir haben uns im Zimmer und großem bequemen Bett wunderbar gefühlt und waren vom Hotel Team verwöhnt. Wir empfehlen das Hotel vom Herzen!

Cons:

Das verregnete Wetter, das uns zurück nach Süden vetrieben hat. Ansonsten hätten wir unseren Aufenthalt sogar verlängert.

2026-03-07 • via Nuitee
K
Kartikee • extended_group • in
10
The staff was so accommodating and very friendly. The rooms were 100% comfortable.everything is walkable near by even th
Pros:

Amazing stay. Perfect location. Amazing breakfast. Co-operative and awesome staff. Amazing rooms and view from balcony is amazing too.

Cons:

There is nothing to not like this property

2026-03-05 • via Nuitee
C
Chiara • extended_group • de
9
Pros:

Uns hat die Unterkunft sehr gut gefallen. Die Zimmer waren gut ausgestattet mit sehr bequem Betten. Es war alles sehr sauber. Wir würde auf alle Fälle wiederkommen.

Cons:

Das Personal war teilweise etwas aufdringlich, Dinge wurden oft mehrfach gefragt obwohl man schon nein gesagt hatte.

2026-03-05 • via Nuitee
P
Paula • couple • gb
9
2026-03-05 • via Nuitee
L
Lindsay • couple • gb
10
Pros:

The room was very spacious.
The staff were so very helpful and made us a breakfast to o as we left at 5am
Great shower.
Complimentary coffee upon arrival
Great toiletries

Cons:

Nothing all good

2026-03-04 • via Nuitee
S
Saurabh • couple • in
10
Pros:

Great location, the property was very beautiful and clean. Words cannot express the amazing experience we had.

Rooms are decent size with great views and the bigggg well maintained bathrooms.

The host was an amazing person, super nice and helpful, The food was yummy.

In short if you are reading this, just book this stay and you will love it.

2026-03-03 • via Nuitee
J
Jasmine • couple • gb
9
Nice stay in Nuwara Eliya!
Pros:

Super nice host, very attentive and helpful
Nice big rooms (no problem with being too cold at night as other reviews had said)
Good location
There’s a tv in the room too! Yay

Cons:

No nice view

2026-03-02 • via Nuitee
R
Rachel • couple • il
10
Pros:

One of the best hotels we stayed in Sri Lanka for this price range. The place is very quiet, with a beautiful landscape. Everything is new, clean, and cozy. The shower has a strong stream of hot water, which was wonderful. At breakfast, I truly felt like a queen.

Most importantly, the staff were exceptional, especially Ruben, the manager. He is amazing. They were incredibly kind and helpful. My friend was ill during our stay, and they took such good care of her and supported us so much.

Highly recommended!

2026-03-02 • via Nuitee
C
CAROLE • couple • fr
10
Beau et bon
Pros:

Chambre confortable, avec de bonnes couettes pour faire face aux températures de la nuit. On nous a aussi proposé un chauffage d'appoint.
Lit confortable. Grande salle de bain avec de l'eau bien chaude.
Le petit déjeuner (5 $) était vraiment très bien : on a choisi le petit déjeuner traditionnel Sri Lankais, vraiment très bon et magnifiquement servi dans des plats en terre traditionnels. Vraiment il vaut son prix 👍.

Cons:

Rien

2026-03-01 • via Nuitee
S
sharad • extended_group • in
9
2026-02-28 • via Nuitee
A
Alessio • couple • it
10
Ragazzi giovani gentili e super disponibili! Bravi! Consigliatissimo! Ottimo anche il cibo!!! Complimenti!
2026-02-27 • via Nuitee
G
Gayane • family_with_children • ru
9
Pros:

Прекрасное место! Приветливый и доброжелательный персонал, очень внимательны к гостям, встретили нас с напитками, ужин детям сделали бесплатным, организовали трансфер до железнодорожной станции.
Останавливались на одну ночь с детьми, удобные матрасы, чистое постельное белье, в номере очень тепло, горячая вода с хорошим напором, красивый вид с балкона.
Отличное расположение отеля. Напротив ипподрома, рядом магазин, пешком можно дойти и до почты и до озера.

Cons:

Была проблема с санузлом, он засорился, но это частая проблема номеров на верхних этажах в маленьких гостиницах.

2026-02-27 • via Nuitee
E
Estelle • family_with_children • fr
8
Un hôtel confortable
Pros:

Une nuit d'étape lors de notre séjour au SRI LANKA. Hébergement confortable, équipe de l'hôtel disposée à donner des conseils pour le séjour.

Cons:

RAS

2026-02-27 • via Nuitee
R
Ricardo • couple • nl
10
Feeling at home in Nuwara Eliya
Pros:

Service was excellent. The room was clean and spacious. Good breakfast and although we didn’t book the dinner, it looked great!

Cons:

Nothing

2026-02-26 • via Nuitee
S
Stan • couple • nl
9
2026-02-26 • via Nuitee
S
Srushti • solo_traveller • in
10
Best customer service at one of the finest properties!
Pros:

Queensland Hotel in Nuwara Eliya is an extremely well build and new property. The rooms are very spacious with an amazing hillside view. When we informed the hotel staff that it was our anniversary trip, they planned a special surprise for us in the lobby with a cake and decorations. That was really sweet of them. They gave us really nice suggestions for dinner options in city. Overall an exceptional property to relax yourself!

2026-02-25 • via Nuitee
C
Cristine • solo_traveller • vn
10
2026-02-25 • via Nuitee
P
Patricia • couple • gb
8
Pros:

(We were two female friends in our young 80s on our first visit to Sri Lanka and requested twin bedded accommodation.). Attractive place. Very clean and comfortable…double bed each. Great welcome from staff. I was ill the day we arrived and they could not have been more helpful. Our room was quite chilly (January) so they gave us a fan heater and we had lots of warm bedding. Great breakfast with lots of choice while listening to lovely classical music.

Cons:

Nowhere to put sponge bag etc in bathroom. Had to put on floor. Needed small stool/table.

2026-02-24 • via Nuitee
A
alexis • extended_group • fr
10
Tout était top
Pros:

L’accueil de tout l’équipe de l’hôtel était parfait et les chambres également.Je recommande vivement si vous prévoyez de passer une ou plusieurs nuits à Nurawa Elya

2026-02-24 • via Nuitee
נורית • couple • il
3
Pros:

הצוות חמוד ממש וקיבלו אותנו יפה

Cons:

החדרים מסריחים. הסדינים לא כובסו. המקלחת לא מאווררת.
ולמרות שהיה כתוב בבוקינג במפורש שמקבלים אשראי הם לא קיבלו שם

2026-02-14 • via Nuitee