Queensland Hotel

Hotels
8.7 (571 reviews)
No. 174/27 Queen Elizabeth Drive Badulla Rd , Nuwara Eliya , LK

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Convenient location
Cons:
Cleanliness issues
Price for amenities
Noise disturbances

Categories

Cleanliness
7.8
There were mentions of cleanliness improvements needed, specifically regarding mold and odors in some areas.
Service
9.3
The staff is consistently praised for being helpful and welcoming, with specific mentions of care and attention from Srikanth.
Location
8.8
The location is highlighted as convenient and good for accessing nearby attractions.
Room Quality
8.3
Rooms are generally regarded as clean and comfortable but some issues with view and maintenance were noted.
Amenities
8.3
While some amenities are available, additional charges for heaters and limited intercom facilities impacted satisfaction.
Value for Money
8.8
The pricing is considered reasonable given the quality of service, though some felt additional amenities could be included without extra cost.
Food and Beverage
9.3
Food quality is highly praised across multiple reviews, with particular acclaim for taste and preparation.
Overall Experience
9
Overall, guests report a pleasant stay and positive experiences, despite noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:24

Property Description

Garden Oasis

Nestled in Nuwara Eliya, Queensland Hotel offers a serene escape just 1.7 km from Gregory Lake. With a garden, free parking, and a shared terrace, this property is a nature lover's paradise.

Culinary Delights

Start your day with a delightful breakfast featuring continental, Full English/Irish, or vegetarian options. Craving more? Indulge in American cuisine at the on-site restaurant or request a vegetarian meal tailored to your taste.

Explore with Ease

Conveniently located, the hotel offers car hire for exploring the area known for cycling. Seek assistance from the friendly reception for tips on local attractions. Don't miss visiting Hakgala Botanical Garden just 8.5 km away.

Book your stay at Queensland Hotel for a tranquil and enriching experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.7
Based on 571 reviews
Cleanliness: 7.8
Service: 9.3
Location: 8.8
Room Quality: 8.3
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 9
K
Kyshanty • couple • my
9
2026-10-24 • via Nuitee
V
Valérie • extended_group • fr
9
2026-10-23 • via Nuitee
S
Syed Muhammad Taqi • couple • ae
10
Pros:

Excellent customer service, great location and very friendly staff. Definitely recommended!

2026-10-22 • via Nuitee
S
Sidonie • solo_traveller • fr
10
2026-10-19 • via Nuitee
C
Charlotte • extended_group • fr
10
2026-10-14 • via Nuitee
R
Robyn • solo_traveller • nz
9
Pros:

The staff were fantastic, very friendly and accommodating. They helped organize all of our day trips. We stayed for a week so they did a room change and multiple towel changes throughout our stay too. The food was delicious, we had a different breakfast every morning. They also made rice and curry for us one night, it was delicious.
The shower had great pressure and was very warm. We had a room with a balcony which was nice.

Cons:

There was no fan in the bathroom, only a small window. This meant that the bathroom fogged up and became a very wet area. The room didn't have aircon or a fan either so it ended up getting damp from the bathroom.

2026-10-09 • via Nuitee
M
Marilia • extended_group • fr
7
2026-10-09 • via Nuitee
C
Chantal • family_with_children • ch
9
Sehr gutes Preis-Leistungsverhältnis für Nuwara Eliya
Pros:

- Nette Begrüssung mit Tee und Kuchen
- Tolles Personal
- Sehr leckeres Essen und alles schön angerichtet
(wir hatten Abendessen und Frühstück in der Unterkunft)
- saubere Zimmer
-ruhige Lage ( Zentrum gut zu fuss erreichbar)

Wir können die Unterkunft bestens empfehlen

2026-10-07 • via Nuitee
K
Khayyam • family_with_children • ae
1
Bad experience.
Pros:

Nothing

Cons:

Owner was rude and didn’t let us checkin, whereas he started teaching us that before making a booking you should make a phone call and check for availability. If we had to check for availability then what is the purpose of booking.com

2026-10-07 • via Nuitee
A
aranzazu • solo_traveller • es
10
Un alojamiento precioso con un trato excepcional
Pros:

Es un alojamiento precioso de mucha calidad y un trato exquisito. Nos recibieron con un té, pastas y bizcocho riquísimo. Las vistas muy bonitas a la montaña. Nos dieron una habitación superior a la que habíamos cogido. Y desayuno sin que entrara en el precio. El personal super amable y encantador, trato de hotel de cinco estrellas, todo detalles.

Cons:

No tiene ni un pero.

2026-09-19 • via Nuitee
D
Darío • extended_group • es
10
Pros:

La atención del propietario del hotel y el resto de trabajadores fue increíble una de las mejores que tuvimos en nuestro viaje a Sri Lanka

Cons:

Todo fue perfecto

2026-09-17 • via Nuitee
U
usham • solo_traveller • mv
10
2026-09-15 • via Nuitee
G
Gorana • solo_traveller • it
10
Pros:

Best hotel!!! When we arrived they offered us with a cake and tea! The room was so spaciuos, clean and amazing! We had breakfast included in the price that was the best breakfast we ate in Sri Lanka, with a lot of fruits! The manager offered to bring us to the restaurant or wherever we needed. Also they gave nice suggestions on what to see in Nuwara Eliya. I would like to go back and stay more nights there!

2026-09-13 • via Nuitee
S
Sabine • family_with_children • de
10
Unsere beste Unterkunft in Sri Lanka
Pros:

Wir waren als Familie für eine Nacht in der Unterkunft. Sie ist ruhig, sauber und das Preis-Leistungs-Verhältnis ist auch sehr gut. Besonders hervorheben möchte ich die Freundlichkeit des Personals, von der Begrüßung bis zu einem reichhaltigen und leckeren Frühstück, bei dem wir speisten wie die Könige.

2026-09-12 • via Nuitee
J
Juan Jose • solo_traveller • es
7
Desayuno espectacular
Pros:

El desayuno fue espectacular

Cons:

La habitación y el baño fríos y poco acogedores

2026-09-12 • via Nuitee
A
AndrewAdel • solo_traveller • au
10
Recommended
Pros:

Excellent food, quiet location and attentive staff

Cons:

Staff can be too helpful.

2026-09-11 • via Nuitee
R
Rocío • extended_group • es
9
Pros:

Personal encantador y muy atento. Instalaciones muy nuevas y cómodas.

2026-09-11 • via Nuitee
M
Maria Chiara • couple • it
9
Pros:

Personale molto gentile ed accogliente. Attento ai dettagli ed estremamente disponibile. Ci hanno accolte con tè e torta. Ci hanno aiutate per organizzare il trasporto fino alla stazione di Nanu Oya e per l’acquisto dei biglietti del treno. Camera ampia, letti comodi, colazione eccellente. Coperte pesanti per prevenire il freddo.

Cons:

La camera e le lenzuola hanno odore di umido

2026-09-11 • via Nuitee
J
Jip • couple • nl
9
Fantastisch!
Pros:

Het personeel was uiterst vriendelijk. Ze deden er echt alles aan om ons verblijf zo fijn mogelijk te maken en ons welkom te laten voelen en niets was te veel voor ze! Het ontbijt was heerlijk en de locatie is ook top . Het zit dichtbij een supermarkt, een leuk cafeetje/restaurant len het postkantoor en de winkeltje. Ik zou deze accommodatie zeker aanraden!

Cons:

Niet van toepassing!

2026-09-10 • via Nuitee
T
Tania • couple • es
10
2026-09-10 • via Nuitee