Hotel Krainerhütte

Hotels
8.7 (2450 reviews)
Helenental 41 , Baden , at

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Poor pool temperature

Categories

Cleanliness
7.78
Issues with cleanliness due to odor in the room as mentioned.
Service
9.25
Personnel described as friendly and helpful in multiple reviews.
Location
9.29
Location praised for being nice and scenic.
Room Quality
8.24
Rooms were mostly comfortable but some had issues with pillows and size.
Amenities
8.27
Amenities include a pool and sauna, although pool temperature was an issue.
Value for Money
9.23
Guests felt the amenities and service justified the cost.
Food and Beverage
8.78
Buffet breakfast was well received, but limited options for lunch.
Overall Experience
8.75
Overall a positive experience with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:12

Property Description

Scenic Location in Vienna Woods: Nestled in the picturesque Helenental Valley, Hotel Krainerhütte offers a tranquil escape surrounded by lush greenery and the Helenental Bicycle Trail.

Luxurious Spa and Wellness Facilities: Guests can unwind and rejuvenate in the hotel's spa area complete with an indoor pool, sauna, fitness room, and a relaxing sunbathing lawn, perfect for soaking up the sun in hammocks.

Gourmet Dining and Outdoor Terrace: Indulge in a culinary experience at the Panorama buffet restaurant, serving a delightful mix of regional, seasonal, and international dishes. Enjoy your meals in the inviting ambiance of the lounge bar or on the spacious roofed terrace overlooking the park.

Experience a perfect blend of nature, relaxation, and culinary delights at Hotel Krainerhütte. Book your stay now for an unforgettable getaway.

Important information:

Please note that the restaurant is closed on Sundays and on public holidays. On request, a cold platter can be prepared.
Due to renovation work, the restaurant will be located in our panoramic hall next to the reception until the end of October.
The Hotel will be going through renovation works from 2025-01-03 until 2025-01-12. During this period, guests may experience some noise or light disturbances.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 14 years old stay for € 30 per person per night when using an existing bed.
    People 6 years old and over stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 2450 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.27
Value for Money: 9.23
Food and Beverage: 8.78
Overall Experience: 8.75
H
hubert couple at
7
Pros:

Gutes Frühstück

Cons:

Schlechtes WLAN. Kein Fliegengitter. Im Badezimmer Müll vom vorgänger. Unhygenische Zustände.

2026-07-17 via Nuitee
C
Claudia family_with_children at
10
2026-07-17 via Nuitee
P
Pàlfi family_with_children hu
10
2026-07-17 via Nuitee
M
manfred solo_traveller at
7
Pros:

Sehr schöne Lage, mitten im Grünen. Sehr freundliches personal.

Cons:

Für mich zu hoher Aufpreis für zwei kleine Hunde (je € 20 pro Nacht).
Extrem gestört hat mich der viele Dreck unterm Bett, hier wurde schon länger nicht geputzt (siehe Fotos)

2026-07-16 via Nuitee
N
Nikolaus couple at
10
2026-07-15 via Nuitee
Z
Zoltan Pato solo_traveller de
8
One night transit with a small kid.
Pros:

Location, awesome responsive staff, comfy bed and baby friendly in an awesome area.

Cons:

Major nogos for the price range:
- the outside facilities for kids are in bad shape and not maintained with loose and broken bolts;
- there is no climatisation in the room only a ventilator which was not in good shape and door to.balcony without mosquito net.

2026-07-15 via Nuitee
A
Anna Stokluska solo_traveller at
10
2026-07-15 via Nuitee
S
Sandra couple de
8
2026-07-14 via Nuitee
S
Sonja couple at
10
Super für Seminare oder Kurzurlauber
Pros:

Wunderschöne Gegend, tolle Zimmer, gutes Essen

Cons:

-

2026-07-14 via Nuitee
G
Gabriela solo_traveller ch
9
2026-07-14 via Nuitee
B
Brigitte family_with_children at
8
2026-07-13 via Nuitee
E
Edith couple at
8
2026-07-13 via Nuitee
E
Egelsberger couple at
7
Pros:

Frühstück war gut aber ausbaufähig.

Cons:

Beim Frühstück am 11.07. waren keine Kaffeelöffel mehr vorhanden.
Wir mussten, trotz Nachfrage beim Personal, mit einem Holzlöffelchen auskommen. (weiches Ei und Kaffee)

2026-07-13 via Nuitee
M
Moritz extended_group de
7
Cons:

Sonntags hatte das Restaurant oder cafe nicht geöffnet. Vor Ort wirds dann schwierig etwas zu essen oder zu trinken

2026-07-12 via Nuitee
C
Claudia solo_traveller at
9
2026-07-12 via Nuitee
M
Manfred solo_traveller de
9
Wie immer schön
Pros:

Toller Poolbereich mit Sauna

Cons:

Hatte leider das letzte von 73 Zimmern bekommen und daher leider zur Strasse = laut

2026-07-11 via Nuitee
B
Bernhard solo_traveller at
9
Optimale Lage für Outdoor-Aktivitäten
Pros:

Frühstück war top, das glich schon mehr einem Brunch. Es gab neben den Klassikern auch Suppe und Chilli.

Cons:

Saunabereich eher zweckmäßig. Hallenbad aber sehr schön.

2026-07-10 via Nuitee
A
Adrian solo_traveller ch
3
Kann ich nicht weiterempfehlen.
Pros:

Lage

Cons:

Zimmer entsprach nicht der Buchung. Unterhalb des Fenster wurde durch Seminarteilnemer geraucht.

2026-07-10 via Nuitee
O
Oleksandr couple ua
8
Підходить для одноденного перебування (релаксу) в 30 хвилинах від Відня в тихому красивому місці
Pros:

Доглянута велика територія, красива місцевість. Смачний обід з великим вибором страв. Уважний персонал. Басейн з підігрівом. Зручна безплатна парковка.

Cons:

Сніданок не справив враження. Вибір невеликий, без особливих страв і напоїв, на відміну від багатьох інших чотирьох зірок. Сауну можна було б вмикати раніше, щоб у день від'їзду (до 10.30) гості встигли скористатись нею до сніданку.

2026-07-08 via Nuitee
S
Sebastian solo_traveller de
10
Super Hotel wir kommen gerne wieder
Pros:

Nettes Personal, super Zimmer

2026-07-08 via Nuitee