Hotel Intertropics

Hotels
7.7 (44 reviews)
265 Hoima Road , Kampala , ug

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Restaurant
Room service
Family rooms
Sauna
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Nice room with good wifi
Friendly staff
Cons:
Airport pickup was late
Shower had seen better days
No electronic payment options
Electricity cuts off frequently
Bad breakfast quality

Categories

Cleanliness
6.7
Issues related to room cleanliness and arrangement were noted.
Service
8.7
Friendly staff, but issues with management's attention to guests were mentioned.
Location
8.2
The location was described as okay, with some nightlife nearby.
Room Quality
7.7
Nice room but the shower quality was poor, and problems with water pressure were noted.
Amenities
7.2
No mosquito net, no air conditioning, frequent electricity cuts were mentioned.
Value for Money
9.2
Good price for the nice room and amenities provided.
Food and Beverage
5.7
Breakfast was lacking in quality and variety.
Overall Experience
8.2
A mixed experience with positive aspects and notable shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-28 02:19

Property Description

Convenient Location
Explore Kampala's top attractions just minutes away, including Fort Lugard Museum and Gaddafi National Mosque.

Exceptional Services
Enjoy the convenience of room service, a 24-hour front desk, and free WiFi throughout the property.

Comfortable Stay
Relax in our non-smoking rooms with amenities like a restaurant, free private parking, and a cozy bar.

Book a stay at Hotel Intertropics for an unforgettable experience in Kampala.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.7
Based on 44 reviews
Cleanliness: 6.7
Service: 8.7
Location: 8.2
Room Quality: 7.7
Amenities: 7.2
Value for Money: 9.2
Food and Beverage: 5.7
Overall Experience: 8.2
M
maywether couple gb
1
2026-04-04 via Nuitee
S
Shamim choudhury couple bd
5
Pros:

They don't want to booked with booking. Com

2026-04-03 via Nuitee
A
Anthony couple ke
5
Could do better.
Cons:

My flight was delayed so I checked in a bit later than planned. There were no kettles in the rooms. So I explained my situation to the receptionist on the front desk if it was possible for me to have a cup of tea. It was a resounding no, "The Kitchen is closed.

Now the fact that most of the staff live there it would not be remiss somewhat for an accommodation to be made to offer some assistance.

The reception team as a whole could benefit from customer experience training as ever request I made no matter how minor was a no or laxidaisy at best.

I must give a shout-out to the Handyman (W), the cleaning team and the security personnel. They all provided exemplary service and dedication. Not just to me but other guests.

2026-04-01 via Nuitee
S
Samson couple gb
5
Staffs very nice and organised
Pros:

Clean and tidy

Cons:

Bed

2026-03-31 via Nuitee
B
banage solo_traveller cd
5
Pros:

le personnel très accueillant

Cons:

La propreté, n'était pas au rendez-vous, pas de climatisation, pas assez des lumières dans la chambre,

2026-03-19 via Nuitee
A
Abdulgani solo_traveller tr
10
Mükemmel
2026-03-09 via Nuitee
A
Andrea solo_traveller es
8
2026-02-09 via Nuitee
L
Linda couple it
8
2026-02-08 via Nuitee
L
Lambert couple ng
2
2025-10-04 via Nuitee
A
Alexander solo_traveller us
8
Pros:

Nice room with good wifi, at a good price. There was good free breakfast and the staff was nice.

Cons:

I arranged an airport pickup but it was over an hour late. The shower had seen better days.

2025-09-16 via Nuitee
M
Mohamed solo_traveller nl
8
Use my experience as an example for future improvement.
Pros:

Location of the property was ok .
Friendly stuff and property manager , but I can’t say the same about their boss (female) , ignores you and don’t even greet her guest (negative energy).

Cons:

*No electronic payment option, you have to look for cash all the time .
*Give you very bad rate exchange .
*They accept only US dollars , not Euro’s , although euro’s much stronger then us-dollars , very strange.
*Multiple times at day and night ,Electricity cuts off , generator is available, but generally used at nighttime , because of “cost saving” as they say , you can’t have “ cost savings” at the expense of the guest comfort.
*No mosquito -net in the room, No airconditioning, bad water pressure + sometimes no hotwater.
*Breakfast is always the same meal, no veriety.

2025-09-16 via Nuitee
A
ALVARO solo_traveller es
8
Pros:

HOTEL TRANQUILO. PARTE DEL PERSONAL ES ETÍOPE, ASI COMO SUS PLATOS DEL RESTAURANTE. ZONA CON AMBIENTE NOCTURNO, PERO EL HOTEL ESTÁ AISLADO DEL RUIDO. HABITACIONES CORRECTAS Y LIMPIAS. TIENE UN BAR MUY AGRADABLE PARA TOMARSE ALGO Y CHARLAR CON LOS CLIENTES.

2025-09-09 via Nuitee
M
Mark couple ug
3
Pros:

The breakfast was really too bad, according to the value of the money paid.

Cons:

cleaneless and room arrangement

2025-09-08 via Nuitee
J
Jana solo_traveller cz
8
2025-09-06 via Nuitee
W
William Rafiou solo_traveller fr
6
Pros:

La chambre.

Cons:

Les moustiques, le petit déjeuner.

2025-09-02 via Nuitee
U
UCG couple mw
6
2025-08-31 via Nuitee
S
Simanga couple sz
7
Pros:

Fast internet

Cons:

Bathroom setting

2025-08-30 via Nuitee
A
Aminata solo_traveller fr
8
Nice place, I recommend
Pros:

The staff peoplewas amazing, the food is really good. I had a great time.

Cons:

the toilet was broken, the apartment was a bit old but very functional, the network don’t work good.

2025-08-15 via Nuitee
P
Pieter couple za
8
Warm friendly staff and good ethopian food
Pros:

staff was excellent and very friendly the ethiopian for was wonderful

Cons:

they don’t take credit cards and the internet is unstable but we had a great time here

2025-08-13 via Nuitee
V
Vicky couple cd
7
2025-08-12 via Nuitee