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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Restaurant
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Room service
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Family rooms
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Sauna
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Non-smoking throughout
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Covered parking
Review Highlights
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Property Description
Convenient Location
Explore Kampala's top attractions just minutes away, including Fort Lugard Museum and Gaddafi National Mosque.
Exceptional Services
Enjoy the convenience of room service, a 24-hour front desk, and free WiFi throughout the property.
Comfortable Stay
Relax in our non-smoking rooms with amenities like a restaurant, free private parking, and a cozy bar.
Book a stay at Hotel Intertropics for an unforgettable experience in Kampala.
This property does not accommodate bachelor(ette) or similar parties.
Location
Guest Reviews
Nice room with good wifi, at a good price. There was good free breakfast and the staff was nice.
I arranged an airport pickup but it was over an hour late. The shower had seen better days.
Location of the property was ok .
Friendly stuff and property manager , but I can’t say the same about their boss (female) , ignores you and don’t even greet her guest (negative energy).
*No electronic payment option, you have to look for cash all the time .
*Give you very bad rate exchange .
*They accept only US dollars , not Euro’s , although euro’s much stronger then us-dollars , very strange.
*Multiple times at day and night ,Electricity cuts off , generator is available, but generally used at nighttime , because of “cost saving” as they say , you can’t have “ cost savings” at the expense of the guest comfort.
*No mosquito -net in the room, No airconditioning, bad water pressure + sometimes no hotwater.
*Breakfast is always the same meal, no veriety.
HOTEL TRANQUILO. PARTE DEL PERSONAL ES ETÍOPE, ASI COMO SUS PLATOS DEL RESTAURANTE. ZONA CON AMBIENTE NOCTURNO, PERO EL HOTEL ESTÁ AISLADO DEL RUIDO. HABITACIONES CORRECTAS Y LIMPIAS. TIENE UN BAR MUY AGRADABLE PARA TOMARSE ALGO Y CHARLAR CON LOS CLIENTES.
The breakfast was really too bad, according to the value of the money paid.
cleaneless and room arrangement
La chambre.
Les moustiques, le petit déjeuner.
Fast internet
Bathroom setting
The staff peoplewas amazing, the food is really good. I had a great time.
the toilet was broken, the apartment was a bit old but very functional, the network don’t work good.
staff was excellent and very friendly the ethiopian for was wonderful
they don’t take credit cards and the internet is unstable but we had a great time here
The staff was amazing ! Kudos to the two very young ladies working there, always smiling and friendly, they made our stay really pleasant.
The restaurant was nice, with delicious Ethiopian dishes (and other options), we ended up eating there almost every evening.
The bed was comfortable.
A constant struggle to have hot water in our room. We had hot water half of the time.
The room was very noisy, with Christian and Muslim prayers early in the morning just outside the window. Bring some earplugs with you if you want to sleep in the morning 😁
Other than that, we had a very pleasant stay, especially due to the amazing staff.
服务热情，干净
卧室灯不够亮
Overall, I had a great experience with the Hotel Intertropics; the staff was accommodating, and the amenities were great.
- Leaving Kampala.
- Leaving the best staff member everyone is awesome and friendly.
A Stressful Start to My Stay
My check-in experience at this hotel was very stressful. Despite my prior request for a room on a low floor with a good view and the confirmation from the hotel about my request , I was told upon arrival that the first-floor room was unavailable. I was initially offered a room on the third floor, which I declined due to personal reasons, and after expressing my dissatisfaction, I was placed in a room on the second floor.
Unfortunately, this room had no hot water and no functioning television. I first reported the issue at 6:20 PM, and was told someone would be sent. However, no technician arrived and I called again at 6.50 PM and waited until 7:20 PM — a full hour later , then the technician arrived and even then, the issues remained unresolved. The technician left at 8 PM promising to return with a remote control, but by 8:20 PM, I received a call from reception stating there was no remote available. I believe, I was entitled to some refund as I have booked a room with the mentioned facilities, but they argued that they offered me a double room which I preferred to have the room that I booked with those facilities.
On the second day, one of the owners got involved and moved me to a better room that finally had hot water but not the working TV with satellite. However, it still did not have a good view as initially requested. Also very unreliable WiFi and several times my work was disturbed due to the WiFi disconnection.
I hope the hotel management recognises the stress and inconvenience this caused at the beginning of my stay. A more professional and prepared approach would have made a significant difference.
Not organised and not responsive staff
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