Alphotel Innsbruck

Hotels
8.2 (3593 reviews)
Bernhard-Höfel-Straße 16 , Innsbruck , at

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cozy atmosphere
Cons:
Cleanliness issues
Limited breakfast options
Outdated room furniture

Categories

Cleanliness
7.91
Some rooms had issues with cleanliness as noted by hair on the bed and unclean carpets.
Service
8.88
Reception staff were accommodating and resolved issues effectively.
Location
8.92
Proximity to bus stations and grocery stores was appreciated.
Room Quality
7.37
Rooms were noted to be outdated with poor bedding.
Amenities
8.4
Amenities were lacking for a 4-star hotel; missing basic items like tea pods.
Value for Money
7.36
Guests felt that rates did not match the quality and service experienced.
Food and Beverage
7.91
Breakfast choices were limited, and items were not replenished promptly.
Overall Experience
8.88
A generally positive experience overshadowed by some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:06

Property Description

Luxurious Amenities
The Alphotel Innsbruck offers a range of luxurious amenities, including a sauna for relaxation, free parking for convenience, and complimentary internet access for staying connected.

Breathtaking Views
Most rooms at the Alphotel provide stunning panoramic views of the majestic Tyrolean Alps, allowing guests to immerse themselves in the beauty of the surroundings throughout their stay.

Convenient Location
Located just 500 meters from the Innsbruck-Ost motorway exit, the hotel provides easy access to the historic city center and popular attractions like Ambras Castle. Additionally, the ski bus stopping directly at the hotel makes it a perfect choice for winter sports enthusiasts.

Experience luxury, breathtaking views, and convenience at Alphotel Innsbruck. Book your stay now!

Important information:

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property directly.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 15 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 3593 reviews
Cleanliness: 7.91
Service: 8.88
Location: 8.92
Room Quality: 7.37
Amenities: 8.4
Value for Money: 7.36
Food and Beverage: 7.91
Overall Experience: 8.88
M
Milenko • couple • lu
10
2026-03-20 • via Nuitee
K
koeno • family_with_children • nl
7
2026-03-20 • via Nuitee
D
DANIELE • solo_traveller • it
9
2026-03-20 • via Nuitee
E
Emir • solo_traveller • ba
8
2026-03-19 • via Nuitee
B
Ban • extended_group • hu
1
Soha ilyen tiszteletlenül nem bäntak még velem a kiskutyànk miatt!!! Azt kérdezték nem vagyok hajlandò a kutyàra fizet
Pros:

A reggeli!

Cons:

Kutyàt szívesen lätnak,ez sajnos nem igaz!!!!!
A recepcion veszekedtek velem,amiert nem jeleztem nekik ,h kutyàt is hozok!!!!!

2026-03-19 • via Nuitee
I
Ian • family_with_children • gb
9
2026-03-16 • via Nuitee
J
Julia • family_with_children • it
9
Wir kommen gerne wieder!
Pros:

Das Hotel ist in Innsbruck eine echte Empfehlung. Preis-Leistung ist top. Die Lage ist für alle auf der Durchreise bzw. mit Auto perfekt, da man in 3 Minuten auf der Autobahn ist. Das Zimmer war top, sogar mit eigenem Bett/ Schlafcouch für unser Kind. Das Frühstück war das Highlight, selten so ein gutes und Frühstück gehabt. Von süß bis salzig, von Joghurt und Müsli bis Wurst, Milchreis und Käsespezialitäten war alles dabei. Personal war sehr freundlich.

Cons:

Rein mit Öffis dauert die Anreise aus dem Stadtzentrum oder Flughafen etwas länger. In dem Fall eventuell ein Taxi in Betracht ziehen.

2026-03-15 • via Nuitee
W
WiktorSkowron • extended_group • pl
8
2026-03-15 • via Nuitee
S
sandstorm232 • family_with_children • de
9
2026-03-13 • via Nuitee
A
Anna • family_with_children • kz
10
Pros:

Прекрасный отель! Уютный номер, да и весь отель в целом. Особенно порадовал вид с утра: т.к. мы заселялись поздно вечером, мы не ожидали утром увидеть такую красоту с балкона. Есть небольшая спа-зона (несколько парных и комната отдыха), узнать как туда пройти и получить банные принадлежности можно на ресепшн.
Также отель участвует в городской программе для посетителей города: при заселении выдают городскую карту, предоставляющую бесплатный проезд по городу, а также скидки на разные развлечения.
P.S. отдельная благодарность девушке на ресепшн из Казахстана :)

2026-03-12 • via Nuitee
G
Günther • solo_traveller • at
10
2026-03-11 • via Nuitee
R
Reinhard • solo_traveller • at
8
Pros:

Das Sauna angebot.

2026-03-11 • via Nuitee
V
VASILEIOS • solo_traveller • gr
10
2026-03-11 • via Nuitee
S
Seidl • couple • at
10
Pros:

Es hat uns sehr gut gefallen. Die Lage ist sehr zentral und doch ruhig und angenehm. Das Zimmer war mit allem ausgestattet was man braucht und es hat nichts gefehlt. Wir bedanken uns für die freundliche Aufnahme. Das Essen war ausgezeichnet. Wir kommen gerne wieder.

2026-03-10 • via Nuitee
R
Riccardo Massi • family_with_children • it
8
2026-03-10 • via Nuitee
T
Tamara • family_with_children • at
10
2026-03-09 • via Nuitee
R
Rico • solo_traveller • de
10
2026-03-07 • via Nuitee
A
Anton • family_with_children • it
9
2026-03-07 • via Nuitee
B
Beatrix • couple • at
8
2026-03-07 • via Nuitee
A
Ammar • couple • de
9
Pros:

Value to money and also very cooperative staff members

2026-03-07 • via Nuitee