Alphotel Innsbruck

Hotels
8.2 (3611 reviews)
Bernhard-Höfel-Straße 16 , Innsbruck , at

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cozy atmosphere
Cons:
Cleanliness issues
Limited breakfast options
Outdated room furniture

Categories

Cleanliness
7.91
Some rooms had issues with cleanliness as noted by hair on the bed and unclean carpets.
Service
8.88
Reception staff were accommodating and resolved issues effectively.
Location
8.92
Proximity to bus stations and grocery stores was appreciated.
Room Quality
7.37
Rooms were noted to be outdated with poor bedding.
Amenities
8.4
Amenities were lacking for a 4-star hotel; missing basic items like tea pods.
Value for Money
7.36
Guests felt that rates did not match the quality and service experienced.
Food and Beverage
7.91
Breakfast choices were limited, and items were not replenished promptly.
Overall Experience
8.88
A generally positive experience overshadowed by some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:06

Property Description

Luxurious Amenities
The Alphotel Innsbruck offers a range of luxurious amenities, including a sauna for relaxation, free parking for convenience, and complimentary internet access for staying connected.

Breathtaking Views
Most rooms at the Alphotel provide stunning panoramic views of the majestic Tyrolean Alps, allowing guests to immerse themselves in the beauty of the surroundings throughout their stay.

Convenient Location
Located just 500 meters from the Innsbruck-Ost motorway exit, the hotel provides easy access to the historic city center and popular attractions like Ambras Castle. Additionally, the ski bus stopping directly at the hotel makes it a perfect choice for winter sports enthusiasts.

Experience luxury, breathtaking views, and convenience at Alphotel Innsbruck. Book your stay now!

Important information:

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property directly.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 15 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 3611 reviews
Cleanliness: 7.91
Service: 8.88
Location: 8.92
Room Quality: 7.37
Amenities: 8.4
Value for Money: 7.36
Food and Beverage: 7.91
Overall Experience: 8.88
J
JM Iturriza family_with_children es
9
Pros:

Los desayunos, la facilidad para aparcar, la comodidad de las camas, la conexión al centro con autobus

Cons:

No vi nada que nomme gustara

2026-04-11 via Nuitee
P
Pascale solo_traveller be
8
Pros:

Goed hotel op doorreis naar Italië. ‘s avonds lekker gegeten ,‘s morgens goed ontbijtbuffet en nette kamer.

2026-04-10 via Nuitee
A
Anton family_with_children cz
8
Pros:

I když hotel je poměrně daleko od centra, vedle je zastávka, autobus linky F, který vás odveze přímo do centra, jezdí často. Příjemný personál, dostatek parkovacích míst, chutné jídlo na snídaně a v restauraci. Pěkný výhled na hory.

Cons:

Ve většině hotelu co jsem navštívil bylo pár malých lahví vody a malá konvice, v daném hotelu mi to chybělo.

2026-04-09 via Nuitee
T
Teodor family_with_children de
9
We reccomend it.
Pros:

Very good breakfast. Silent and calm atmosphere.

Cons:

The room was a little bit small.

2026-04-09 via Nuitee
A
Andrey family_with_children de
8
2026-04-09 via Nuitee
H
Heinz family_with_children de
8
2026-04-09 via Nuitee
D
Dreamcatcher84 family_with_children de
7
2026-04-08 via Nuitee
A
Andre Aliberti family_with_children de
10
2026-04-08 via Nuitee
M
Marcin family_with_children de
10
2026-04-08 via Nuitee
A
Ammar couple de
8
Pros:

It’s a beautiful place to stay.

2026-04-07 via Nuitee
A
Adrian family_with_children pl
9
2026-04-06 via Nuitee
Z
Zarina family_with_children gb
10
Value for money , nice atmosphere & room view . Clean & comfortable.
Pros:

Like the location & calmness of this hotel . The view from our window is stunning.

2026-04-06 via Nuitee
F
Fanny couple nl
9
Super
Pros:

Alles ging goed, incheck top en snel goede service en goed ruim ontbijt

2026-04-06 via Nuitee
E
Elke couple de
9
2026-04-06 via Nuitee
A
ARIANA BIANCA family_with_children ro
10
2026-04-05 via Nuitee
K
Kärnten 83 extended_group at
9
Pros:

Sehr sauber, Zimmer in Ordnung Wellnessbereich sehr super viel Auswahl. Frühstück sehr gut und viel Auswahl

Cons:

Am Empfang beim Check-in war eine junge Damen war nicht sehr motiviert . Check -in war ab 15 uhr Zimmer war leider noch nicht fertig kurz warte Zeit der junge Herr vom Empfang war sehr motiviert und gab sich viel Mühe das unser Zimmer so schnell wir möglich fertig war

2026-04-05 via Nuitee
A
Antonio solo_traveller it
9
2026-04-05 via Nuitee
J
James family_with_children gb
8
2026-04-04 via Nuitee
K
Katrin extended_group at
10
2026-04-04 via Nuitee
I
Inese couple lv
8
2026-04-04 via Nuitee