Holiday Inn Innsbruck

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (3812 reviews)
Bernhard-Höfel-Straße 16 , Innsbruck , at

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cozy atmosphere
Cons:
Cleanliness issues
Limited breakfast options
Outdated room furniture

Categories

Cleanliness
7.91
Some rooms had issues with cleanliness as noted by hair on the bed and unclean carpets.
Service
8.88
Reception staff were accommodating and resolved issues effectively.
Location
8.92
Proximity to bus stations and grocery stores was appreciated.
Room Quality
7.37
Rooms were noted to be outdated with poor bedding.
Amenities
8.4
Amenities were lacking for a 4-star hotel; missing basic items like tea pods.
Value for Money
7.36
Guests felt that rates did not match the quality and service experienced.
Food and Beverage
7.91
Breakfast choices were limited, and items were not replenished promptly.
Overall Experience
8.88
A generally positive experience overshadowed by some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:06

Property Description

Luxurious Amenities
The Alphotel Innsbruck offers a range of luxurious amenities, including a sauna for relaxation, free parking for convenience, and complimentary internet access for staying connected.

Breathtaking Views
Most rooms at the Alphotel provide stunning panoramic views of the majestic Tyrolean Alps, allowing guests to immerse themselves in the beauty of the surroundings throughout their stay.

Convenient Location
Located just 500 meters from the Innsbruck-Ost motorway exit, the hotel provides easy access to the historic city center and popular attractions like Ambras Castle. Additionally, the ski bus stopping directly at the hotel makes it a perfect choice for winter sports enthusiasts.

Experience luxury, breathtaking views, and convenience at Alphotel Innsbruck. Book your stay now!

Important information:

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property directly.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 15 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 3812 reviews
Cleanliness: 7.91
Service: 8.88
Location: 8.92
Room Quality: 7.37
Amenities: 8.4
Value for Money: 7.36
Food and Beverage: 7.91
Overall Experience: 8.88
K
Klaus Rasemann • solo_traveller • de
10
2026-07-18 • via Nuitee
J
Jana • family_with_children • sk
10
2026-07-18 • via Nuitee
A
Anne • extended_group • fi
9
Pros:

Helppo siirtyä kaupungin keskustaan bussilla, joka kulkee aivan hotellin vierestä. Hotellin henkilökunta opasti hyvin aikataulun ym. suhteen

2026-07-17 • via Nuitee
D
Davide • couple • it
10
2026-07-17 • via Nuitee
D
Dr. Werner • solo_traveller • de
9
Pros:

Sehr aufmerksames und sehr höfliches Personal

2026-07-16 • via Nuitee
özdenyazar • family_with_children • de
9
2026-07-16 • via Nuitee
T
Thomas • couple • de
5
2026-07-16 • via Nuitee
F
Fang • family_with_children • ch
10
Good hotel with good value for a half board option
Pros:

The wellness area with saunas are nice, good view of the mountains. And there is Tesla supercharger just behind the hotel, super convenient. I wish I had known before coming, so we didn’t need to spend time charging on our way.

We bought half board also, very good value.

Cons:

As soon as breakfast time is over, they want you to leave the restaurant, so they can clean up. I found that a bit rude. In a nice hotel, guests would be left alone to finish their breakfast, and not be reminded several times that they are closing the restaurant areas.

2026-07-16 • via Nuitee
D
Dr. Werner • solo_traveller • de
9
Pros:

Sehr aufmerksames und sehr höfliches Personal

2026-07-16 • via Nuitee
A
Andreas • solo_traveller • de
7
2026-07-15 • via Nuitee
A
Arjan • solo_traveller • nl
8
Pros:

Gastvrijheid

Cons:

Ontbijt viel me iets tegen, was heel druk en massaal, had ik niet zo verwacht, maar het viel me vooral tegen dat andere bezoekers zoveel lieten staan en weggooide,

2026-07-15 • via Nuitee
M
Marco • solo_traveller • it
8
2026-07-14 • via Nuitee
C
Charly • family_with_children • dk
8
2026-07-14 • via Nuitee
C
Camilla • family_with_children • pl
10
2026-07-13 • via Nuitee
C
Christel • solo_traveller • be
8
Pros:

Ideaal doorreis hotel, vlakbij het centrum van Innsbruck

2026-07-13 • via Nuitee
P
Peter • solo_traveller • de
9
2026-07-13 • via Nuitee
E
Emmanouil • family_with_children • gr
8
2026-07-13 • via Nuitee
V
Valeriia Dovzhenko • solo_traveller • at
10
Pros:

I loved every second of the stay. Beds are comfy, bath tab is good size. The design is cute. The room even had a balcony which was additional plus. On top of the building is sauna with an amazing view. May different sauna options as well as a rest space. The Breakfast was decent. I liked it all.

Cons:

The cleaning lady's are talking in the hall super loud in the morning. When you want to rest longer, it's not the best waking up, since you can hear everything very clear in the hall. But otherwise, no complaints. Very good hotel.

2026-07-13 • via Nuitee
F
Franz • extended_group • at
9
2026-07-13 • via Nuitee
F
Franz • couple • at
10
Pros:

Sehr unkompliziert

Cons:

-

2026-07-12 • via Nuitee