Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
See all facilities

Review Highlights

Pros:
Excellent service
Delicious food and drink options
Beautiful location
Comfortable rooms

Categories

Cleanliness
9.31
Standard quality for this hotel tier.
Service
9.98
Nettes Personal, zuvorkommend, persönlich.
Location
9.82
Sehr schöne Lage des Hotels.
Room Quality
9.27
Die Zimmer sind geschmackvoll eingerichtet und bieten vollen Komfort.
Amenities
9.3
Wellnessbereich ist sehr schön.
Value for Money
9.26
Standard quality for this hotel tier.
Food and Beverage
10
Der Frühstückstisch und das Abendessen lassen keine Wünsche offen.
Overall Experience
9.88
Rund um sehr gelungene Aufenthalt im Hotel das sehr zu empfehlen ist.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 20:50

Property Description

Luxurious Accommodation with Panoramic Views
Located in Ellmau with stunning views of the Wilder Kaiser Mountain, the 5-star superior Kaiserhof hotel offers a truly luxurious experience. The 52 newly renovated rooms and suites feature oversized panoramic windows, elegant furnishings, and spacious balconies, providing a perfect retreat after a day on the slopes.

Award-Winning Dining Experience
Indulge in culinary delights at the Kaiserhof's 5 award-winning restaurants, including those recognized in the Gault Millau guide. With Austrian and international gourmet cuisine curated by Chef of the Year Günter Lampert, guests can enjoy exquisite meals both indoors and on the panoramic terrace, all while taking in the breathtaking mountain scenery.

Relaxation and Wellness
Unwind in the hotel's two individual SPA areas, featuring modern facilities spread over 4 floors. From saunas and steam baths to a rooftop mountain pool with panoramic views, guests can rejuvenate with a range of beauty treatments, Ayurveda therapies, and massages. Don't miss the natural swimming pond during the summer months.

Book your stay at Kaiserhof for an unforgettable luxury experience amidst the beauty of Ellmau.

Important information:

Please note that pets can only be accommodated upon request and at a surcharge.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 12 years old stay for 50% of the adult rate per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 22 reviews
Cleanliness: 9.31
Service: 9.98
Location: 9.82
Room Quality: 9.27
Amenities: 9.3
Value for Money: 9.26
Food and Beverage: 10
Overall Experience: 9.88
A
Alonso • couple • pe
10
Excelente
Pros:

La ubicación

2026-01-29 • via Nuitee
S
Sebastian • extended_group • de
10
Was ist die Steigerung von außergewöhnlich? Genau - herausragend, einzigartig, unübertrefflich!
Pros:

Dieses Hotel hat es geschafft, meine Augen zum Strahlen zu bringen und mein Herz zu erwärmen. Das gesamte Team lebt und liebt Gastfreundschaft – das spürt man in jeder Sekunde. Es sind so viele kleine, nette Momente und Wow-Effekte, die den Aufenthalt nicht nur unbeschreiblich, sondern vor allem unvergesslich machen.
Danke, ihr habt mir den Glauben an gute Hotellerie wiedergegeben.

2026-01-19 • via Nuitee
M
Marianna • extended_group • ca
10
Pros:

I liked everything about the hotel, especially food and SPA

2026-01-19 • via Nuitee
J
John • solo_traveller • ie
10
Perfect location and food.
Pros:

Staff are all genuinely attentive. Location excellent. Nice quiet, classy vibe - nice change from the hustle and bustle at the Stanglwirt. Food was top class. Good at catering to special requests.

Cons:

The Spa could be better. 1. The tiles are lethal - they seem to have forgotten to order non-slip tiles. 2. The rooftop pool would be amazing if it were heated properly. It’s apparently 32 but it’s way too cold to enjoy.

2025-12-18 • via Nuitee
R
robert • couple • nl
8
2025-11-02 • via Nuitee
E
Eduard • couple • de
10
Rund um sehr gelungene Aufenthalt im Hotel das sehr zu empfehlen ist.
Pros:

Sehr schöne Lage des Hotels. Nettes Personal. Die Zimmer sind geschmackvoll eingerichtet und bieten vollen Komfort.
Der Frühstückstisch und das Abendessen lassen keine Wünsche offen. Auch der Wellnessbereich ist sehr schön.

Cons:

Wir hatten keinerlei Grund zur Beanstandung.

2025-10-04 • via Nuitee
S
Saleh • couple • qa
9
2025-08-28 • via Nuitee
E
Erzsébet dr. • couple • hu
10
2025-08-15 • via Nuitee
A
Alexander • couple • de
10
Sportlich frisch und familiär
Pros:

Familiengeführtes Hotel, frisch, zuvorkommend, persönlich. Fast ein bisschen familiär. Kaiserhof klingt nach altbackenem Flair - nein, das Hotel ist tatsächlich "superior" auf dem neuesten Stand.

Cons:

Alles bestens!

2025-07-06 • via Nuitee
O
Ofer • young couple • il
10
Wow!!!! It doesn't get any better than this!!! This is the top of the hotels
Pros:

When you say fantasy hotel... this is the hotel!!! The restaurant staff in particular (our waiter, whose name I don't remember exactly, was probably from Slovenia) was so nice and helpful, the food was excellent!!!!!!!!!!!!!! Amazing dinner!!!! There are no such talented chefs, each dish was a real work of art. The staff was really cordial, nice and interested. Plenty of parking. We enjoyed it so much that we will come again, especially on our next trip. Thank you very much for everything.

Cons:

There's nothing not to like. ❤️❤️❤️

2025-06-06 • via Nuitee
A
Artur • young couple • sk
10
Exceptional
Pros:

Great staff! Amazing location! Great atmosphere in the restaurant!

2025-06-01 • via Nuitee
K
Ken • family with young children • gb
9
Superb
Pros:

Great hotel. Luxurious and relaxing. Staff always friendly and helpful.

Great facilities, when they were open. Hotel definitely has a luxury feel, while also feeling relaxed and none pretentious. While children cant go into the main spa / outdoor infinity pool, they have a great fun pool downstairs, along with a spa that they can use, which we actually found better, as we mostly had it to ourselves.

Room had a touch of class, with a stunning view and balcony out the ski slopes and mountains beyond. Ski in / ski out was exactly that, although you need to be able to ski a steep bit of red in and out.

Bathroom had proper drying radiator and plenty of room to move around and store clothes, etc.

Half-board food was amazing. Both breakfast and dinner were part buffet, part menu, with a genuine touch of fine dining class in the menu. After last few years of buffet only style breakfast and dinner while skiing, it was a welcome change. Both children and adult breakfast & dinner menu were something quite special and varied. Also happy to cater to special requests.

Cons:

Could be clearer introduction to what facilities there are, where they are located in hotel and opening and closing times. We had to work all of this out ourselves with some trial and error. Children disappointed to miss the PurPur spa the first night as we didn’t know it shut at 6.45pm, and to find the pool / table football room was locked as they didn’t know it was locked at 10pm. Also to be told the Purpur Spa wasn’t opening on second night, which seemed to be more about the spa staff could not be bothered, as they were told to put it on when I asked at reception, but by that time it was too late for it to warm up properly.

It felt rushed every evening after skiing to get to the swimming pool and spa, and then be out by 7pm. Especially if you were on the last run back to the hotel at 5.30 pm.

Despite offering that they can provide a choice of 7 different pillows, they could only could find a single pillow of any type when we asked for an extra pillow.

Thought charging €4.50 for a jug of tap water at dinner every night was a bit insulting. Its not the money, its the principle of paying for nothing.

2025-02-22 • via Nuitee
P
Petr • young couple • us
10
Very helpful staff, the owner takes care abour her guests like a family member, very helpful in case of injury, nothing
Pros:

Smaller, less people, personall approach, very clean, quite, cosy

Cons:

Just perfect

2025-01-27 • via Nuitee
A
Admir • family with young children • de
8
Very good
2025-01-27 • via Nuitee
R
Roman • young couple • at
8
Very good
2025-01-25 • via Nuitee
A
Amir • family with young children • dm
10
Exceptional
2024-08-19 • via Nuitee
A
Alexander • family with young children • cw
9
We had an unforgettable nice time
Pros:

Very efficient staff with Personal touch, excellent location, beautiful place and amenities, great breakfast and dinner ( with waiters going out of their way to attend to your needs) great music band on wednesdays at the bar , with super bartender

Cons:

Nothing to mention

2024-02-27 • via Nuitee
S
Sars • family with young children • ch
10
Exceptional
Pros:

The breakfast and dinner is perfect and the infinity pool is amazing with a mountains view🏔️

2023-10-18 • via Nuitee
R
Robert • family with young children • it
10
Impresive moments presented with best style and smile.
2023-09-22 • via Nuitee
L
Layla • young couple • at
10
Highly recommend
Pros:

Outstanding location and very attentive and friendly service

2023-08-12 • via Nuitee