Sunbird Waterfront

Hotels
8.6 (64 reviews)
Sengabay Street Box 11 , Salima , mw

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Facilities

Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Garden
Airport shuttle
Airport shuttle (additional charge)
Airport drop off
Airport pick up
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Limited food choices
High cost for services

Categories

Cleanliness
8.31
Room was clean and comfortable, but noise from double glazing on windy days may be a concern.
Service
9.28
Maria, a server, was exceptionally helpful and friendly.
Location
9.32
Great location on the lake.
Room Quality
8.77
Room was comfortable with a terrace overlooking the beach and lake.
Amenities
8.8
Reasonable array of facilities including pool, gym, and bars; however, shared with adjacent hotel.
Value for Money
7.76
Services lacking given the high price point of the hotel.
Food and Beverage
7.81
Food offering is quite limited and average; good breakfast but options could be improved.
Overall Experience
8.78
Comfortable stay with great location, though some service aspects could improve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 06:46

Property Description

Lakefront Paradise

Garden Oasis: Relax in the lush garden or unwind on the charming terrace while taking in breathtaking views of the serene lake.

Luxurious Amenities: Enjoy air-conditioned rooms equipped with modern conveniences like a flat-screen TV, minibar, and private balcony for a comfortable stay.

Delicious Dining: Start your day with a scrumptious Full English/Irish breakfast served fresh every morning.

Experience lakeside luxury at Sunbird Waterfront. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 64 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 7.76
Food and Beverage: 7.81
Overall Experience: 8.78
E
Elizabeth • solo_traveller • gb
10
Beautiful!!
Pros:

We had an amazing, beautiful stay.
From the moment we got there, all staff were very welcoming ( Bertha at the reception was such a joy), everyone was polite, always smiling, made sure everything was okay from the room, food etc.
You can tell and see that every department works very hard and together they just give the best service overall.
Beautiful room with a beautiful view of lake malawi. Giving one of the best views of the sunrise too.
The food was nice and freshly made.
Will be visiting again in the future without a doubt.

Cons:

Nothing

2026-06-19 • via Nuitee
J
Julia • extended_group • tc
7
Exceptional staff, hotel premises and gardens let down by pool closure and restaurant management
Pros:

Excellent breakfast overlooking the lake

Cons:

No swimming. Found pool closed. Heavy rain meant lake was lapping at hotel garden wall in parts
Restaurant service very poor, lovely staff let down by manageress. Took 2 hours to eat 2 courses

2026-06-17 • via Nuitee
H
H R • solo_traveller • mw
7
Pros:

The hotel environment was really good calm and clean

Cons:

The A/C alignment should be in the same line to the bed not on the corner that was giving me issues while sleeping

2026-06-14 • via Nuitee
T
Trod Lehong • solo_traveller • za
6
Pros:

The lake view is nice.

Cons:

The wifi hardly works, and the food is overpriced.

2026-05-26 • via Nuitee
S
Sengo • solo_traveller • za
6
2026-05-21 • via Nuitee
J
Joanne • extended_group • gb
10
2026-05-11 • via Nuitee
E
enrique • solo_traveller • br
10
2026-04-25 • via Nuitee
F
Francis A L • solo_traveller • ke
9
Great stay at the water Front!
Pros:

The location and facilities are great. The staff are friendly and friendly.

Cons:

No cash restriction caused me inconvenience. My bank card had expired and I drew cash to pay. I had to give the cash to another resident (my sister) so she could pay for me.

2026-04-20 • via Nuitee
J
jeff • couple • gb
8
A pleasant stay
Pros:

The property is exceptionally clean. The rooms in the hotel are really well maintained. The bed is very comfortable. The serving staff especially Costly, and a young pool waitress were amazing, and so kind. Some of the food was very good. The pool staff were excellent, and were vigilant on safety and keeping the area and pool spotless. We arranged some good activities with a local guide. WiFi patchy but manageable. Arranged some great activities for children over Easter, the choir were fabulous.

Cons:

For luxury accommodation you would not expect people to come into the pool fully clothed, even wearing their knickers. Babies had on normal nappies not swim nappies, and one woman emptied the urine into the pool. For all religions there is swimwear you can purchase to ensure modesty, no excuses. As they could not swim, they could be dragged down by wet clothes too. In the rules it does not state shower before pool entry, not hygienic if you are luxury. The menu is not up to date on pricing, creating uncomfortable discussions at payment. We addressed one issue, and were received with immediate hostility by the manager. Check all pricing before eating or drinking anything, and conflict resolution training for Akanafe is urgently needed.

2026-04-12 • via Nuitee
H
Hermès • solo_traveller • ca
8
2026-04-05 • via Nuitee
T
Thomas • couple • us
10
Everything and everyone was GREAT!
2026-03-02 • via Nuitee
M
Martial • solo_traveller • fr
7
Pros:

La vue sur le lac.

Cons:

Service pas toujours à la hauteur du standing de l'hôtel.

2026-02-22 • via Nuitee
A
Arlindo • family_with_children • mw
10
Pros:

Um local muito bom para descansar

2026-01-11 • via Nuitee
K
Kingsley • family_with_children • mw
1
2025-12-29 • via Nuitee
A
Amwayi • family_with_children • mw
10
Pros:

the ambiance

Cons:

Non

2025-12-27 • via Nuitee
G
Georg • extended_group • mw
9
2025-12-19 • via Nuitee
M
Maria • couple • za
10
2025-12-04 • via Nuitee
L
Likhwa • family_with_children • mw
8
2025-11-27 • via Nuitee
M
Mateche • family_with_children • mw
8
2025-11-17 • via Nuitee
G
Graham • couple • gb
8
Comfortable stay with fantastic lakefront setting
Pros:

Great location on lake
Room was clean and comfortable with terrace overlooking beach and lake
Decent breakfast - was included in rate
Reasonable array of facilities - pool / gym / bars / restaurants albeit shared with adjacent hotel - also Sunbird
Friendly staff

Cons:

Aside from breakfast - food offering is quite limited and average - and little by way of alternatives in the area
If the weather is windy - the double glazing for the rooms is still very noisy

2025-11-12 • via Nuitee