Sunbird Waterfront

Hotels
8.6 (54 reviews)
Sengabay Street Box 11 , Salima , mw

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Front desk (limited hours)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Japanese garden
Accessible train station shuttle
No accessible train station shuttle

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Limited food choices
High cost for services

Categories

Cleanliness
8.31
Room was clean and comfortable, but noise from double glazing on windy days may be a concern.
Service
9.28
Maria, a server, was exceptionally helpful and friendly.
Location
9.32
Great location on the lake.
Room Quality
8.77
Room was comfortable with a terrace overlooking the beach and lake.
Amenities
8.8
Reasonable array of facilities including pool, gym, and bars; however, shared with adjacent hotel.
Value for Money
7.76
Services lacking given the high price point of the hotel.
Food and Beverage
7.81
Food offering is quite limited and average; good breakfast but options could be improved.
Overall Experience
8.78
Comfortable stay with great location, though some service aspects could improve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 06:46

Property Description

Lakefront Paradise

Garden Oasis: Relax in the lush garden or unwind on the charming terrace while taking in breathtaking views of the serene lake.

Luxurious Amenities: Enjoy air-conditioned rooms equipped with modern conveniences like a flat-screen TV, minibar, and private balcony for a comfortable stay.

Delicious Dining: Start your day with a scrumptious Full English/Irish breakfast served fresh every morning.

Experience lakeside luxury at Sunbird Waterfront. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 54 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 7.76
Food and Beverage: 7.81
Overall Experience: 8.78
T
Thomas couple us
10
Everything and everyone was GREAT!
2026-03-02 via Nuitee
M
Martial solo_traveller fr
7
Pros:

La vue sur le lac.

Cons:

Service pas toujours à la hauteur du standing de l'hôtel.

2026-02-22 via Nuitee
A
Arlindo family_with_children mw
10
Pros:

Um local muito bom para descansar

2026-01-11 via Nuitee
K
Kingsley family_with_children mw
1
2025-12-29 via Nuitee
A
Amwayi family_with_children mw
10
Pros:

the ambiance

Cons:

Non

2025-12-27 via Nuitee
G
Georg extended_group mw
9
2025-12-19 via Nuitee
M
Maria couple za
10
2025-12-04 via Nuitee
L
Likhwa family_with_children mw
8
2025-11-27 via Nuitee
M
Mateche family_with_children mw
8
2025-11-17 via Nuitee
G
Graham couple gb
8
Comfortable stay with fantastic lakefront setting
Pros:

Great location on lake
Room was clean and comfortable with terrace overlooking beach and lake
Decent breakfast - was included in rate
Reasonable array of facilities - pool / gym / bars / restaurants albeit shared with adjacent hotel - also Sunbird
Friendly staff

Cons:

Aside from breakfast - food offering is quite limited and average - and little by way of alternatives in the area
If the weather is windy - the double glazing for the rooms is still very noisy

2025-11-12 via Nuitee
S
Sandra extended_group mw
4
2025-11-10 via Nuitee
L
Likhwa solo_traveller mw
9
2025-10-23 via Nuitee
V
Vanessa couple ml
8
2025-10-06 via Nuitee
C
chingoli family_with_children mw
10
2025-08-17 via Nuitee
C
Chris extended_group be
8
2025-08-12 via Nuitee
D
Dorah couple au
8
A reasonably good hotel but unreasonably expensive.
Pros:

It is a new hotel, so that’s a plus. There was one particular staff, a server in the kitchen. Her name was Maria. She was exceptionally helpful. Always smiled, had some conversations with her, she was good.

Cons:

Seems the services are a bit lacking for such an expensive hotel. You have to ask for face towels, bathrobes and slippers, otherwise you won’t get them. The breakfast was good but pretty basic. They need to make more options. The coffee machine sometimes works sometimes doesn’t. There was a day there was an issue with the keycard, they said the keycards are managed by a team in South Africa, so the whole day they had to send a guy to open the rooms with the master key, poor guy was tired following guests to open their rooms. They fixed it the next day though

2025-08-08 via Nuitee
K
Kumbukani extended_group mw
9
2025-07-26 via Nuitee
W
Walter family_with_children us
10
2025-07-20 via Nuitee
K
Kumbukani group mw
9
Superb
2025-07-14 via Nuitee
I
Isaac family with young children mw
10
Exceptional
2025-07-09 via Nuitee