Mamasara Machupicchu

Hotels
8.4 (362 reviews)
Calle Wakanki Mz E Lt 1 , Machu Picchu , pe

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Great location
Cons:
Breakfast could improve
Some noise disturbances

Categories

Cleanliness
8.11
Most guests noted the hotel as clean, but a few highlighted issues with noise affecting their comfort.
Service
8.78
Staff were consistently mentioned as friendly and helpful, showing high standards of service.
Location
8.92
Multiple reviews praised the unbeatable location, making it easy to explore the area.
Room Quality
8.07
Rooms described as comfortable but some noted limited space for bags.
Amenities
8.6
Basic amenities are provided, with some guests appreciating the availability of breakfast.
Value for Money
8.26
Guests generally found it a good value for the price, although some cited issues with the breakfast.
Food and Beverage
8.01
Breakfast was often noted as a weak point by several guests.
Overall Experience
8.48
Overall, guests reported a positive experience despite some minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:46

Property Description

Prime Location in Machu Picchu
Nestled in the heart of Machu Picchu, Mamasara Machupicchu offers easy access to top attractions such as the Manuel Chavez Ballon Museum and Machu Picchu Hot Spring.

Comfort and Convenience
Our air-conditioned rooms are equipped with modern amenities including a safety deposit box, flat-screen TV, and private bathroom. Enjoy the convenience of free WiFi, room service, and a 24-hour front desk during your stay.

Nearby Attractions
Explore popular landmarks like Machu Picchu station, Bus Stop, and Wiñaywayna Park, all within walking distance from our non-smoking property.

Ready to experience the wonders of Machu Picchu? Book your stay at Mamasara Machupicchu now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 09:00 AM

Location

Guest Reviews

8.4
Based on 362 reviews
Cleanliness: 8.11
Service: 8.78
Location: 8.92
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.26
Food and Beverage: 8.01
Overall Experience: 8.48
P
Paula • couple • es
9
2026-09-11 • via Nuitee
M
maribel • family_with_children • it
8
Buono
Pros:

Puliti, accoglienti

Cons:

Stanze piccole

2026-09-05 • via Nuitee
C
Cristina • couple • it
7
Pros:

La ventilazione della stanza pessima. Alla mattina c’è condensa e non circola l’aria.

2026-08-31 • via Nuitee
N
Nath • solo_traveller • br
10
Amei
Pros:

Bem localizado, funcionários atenciosos. Quando cheguei, estavam fazendo uma fotos no quarto onde eu ficaria e....foi uma linda recepção, pois foquei num quarto maravilhoso e super instagramavel. Ameiiiii

2026-08-27 • via Nuitee
L
Lucas • couple • br
10
Pros:

O quarto é confortável e possui um bom espaço. Cama de boa qualidade e ventilador.

Cons:

Travesseiros baixos.

2026-08-27 • via Nuitee
M
MAria • couple • br
10
2026-08-26 • via Nuitee
E
Esteban • extended_group • au
10
Pros:

Great facilities, location, and service. Would stay again!

Cons:

The rooms weren’t very sound-proof so it was a bit noisy at times but nothing that couldn’t be fixed with some noise cancelling ear phones/plugs

2026-08-26 • via Nuitee
V
virginie • family_with_children • fr
9
Très bien pour une nuit
Pros:

Le calme
Le personnel qui est venu nous chercher

Cons:

Ras

2026-08-25 • via Nuitee
C
Cristina • couple • es
8
Pros:

Está muy bien para una noche si vas a ver Machupicchu temprano. El personal es muy amable, la cama es cómoda, está limpio y los desayunos son desde las 5am, lo que te permite tomarlo antes de ir a coger el bus para subir al tour. Se pueden dejar las maletas todo el día en consigna sin coste alguno. Está en una zona muy cercana a la estación pero alejada del ruido y el jaleo de la calle principal.

2026-08-25 • via Nuitee
A
Adelson • solo_traveller • it
9
2026-08-23 • via Nuitee
A
Avital • solo_traveller • il
3
Pros:

The staff really tried to help me

Cons:

I booked 3 nights but only one appeared in their system and they claimed there is no room for the second night, so I had to argue, the manager found a solution but it wasn’t unpleasant. In addition, they didn’t clean the room even once in 3 nights. Which in compare to the amount I paid, surprising.

2026-08-22 • via Nuitee
S
Sueli • family_with_children • br
9
2026-08-20 • via Nuitee
M
Maria Alejandra • family_with_children • pe
9
2026-08-17 • via Nuitee
C
Cristian Eduardo • family_with_children • co
3
PESIMA EXPERIENCIA, EL HOTEL MAS SUCIO QUE HE VISITADO
Pros:

NADA, pagamos 2 noches pero con esa falta de higiene, preferimos irnos a otro hotel que si valiera la pena.

Cons:

Pesimo servicio, el personal nada atento y la habitación COMPLETAMENTE SUCIA. tuvimos que pedir hasta 6 toallas porque todas las entregaban con manchas de dudosa procedencia. el personal nuca fue amable y el desayuno bastante mediocre respecto a lo que ofrecen en la descripción del hotel

2026-08-14 • via Nuitee
M
Miquel • couple • es
10
Cerca de todo
2026-08-11 • via Nuitee
P
PABLO • solo_traveller • es
9
Muy bien
Pros:

Muy bien, personal muy amable, buenas instalaciones.

Cons:

La única pega es que bajamos a desayunar y ya no había tanta comida.

2026-08-10 • via Nuitee
M
Marco • couple • de
9
Gutes Hotel um eine Nacht für Machu Picchu zu verbringen.
Pros:

Sauber und zu Fuß gut erreichbar (wie fast alle Hotels in Aguas)

Cons:

Zimmer und Bad nicht sehr groß aber ausreichend.

2026-08-07 • via Nuitee
A
Andrea • solo_traveller • es
8
2026-08-06 • via Nuitee
R
Rios • family_with_children • mx
10
Agradable
Pros:

Hola
Estuvimos por vacaciones..
El personal del hotel super agradable y amable, en booking solo nos dejaba reservar por una noche y ya en recepción nos lograron acomodar 2 noches mas que ocupabamos. Encantadisima con la atención del personal que estaban en ese turno.
El desayuno rico y variado.

Cons:

La habitación un poco justa pero funcional

2026-08-03 • via Nuitee
M
Mireia • extended_group • es
7
Pros:

Personal molt amable.

Cons:

Vam tenir petits problemes que van ser solucionats molt ràpid amb canvi habitació

2026-07-23 • via Nuitee