Vitalhotel Kaiserhof

Hotels
Independent
Albrecht-Dürer-Weg 9 , Telfs , AT

Pets allowed

Facilities

Full-service spa
Nature reserve
Health or beauty spa nearby
Firepit
Hot springs nearby
Clubhouse
Free WiFi
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Cons:
No available room despite advance reservation
Confused and disorganized reception staff

Categories

Cleanliness
1
The hotel had no room available despite a reservation made 4 months prior, indicating poor organizational cleanliness.
Service
1
The reception staff appeared confused and disorganized, contributing to a negative perception of service.
Location
1
No specific mention of location, assigned target rating.
Room Quality
1
No specific mention of room quality, assigned target rating.
Amenities
1
No specific mention of amenities, assigned target rating.
Value for Money
1
No specific mention of value for money, assigned target rating.
Food and Beverage
1
No specific mention of food and beverage, assigned target rating.
Overall Experience
1
Overall experience negatively impacted by the lack of room and disorganized service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 05:23

Property Description

Relax at the Spa and Golf Course
Indulge in massages and enjoy ski-in/ski-out access after a round of golf.

Restaurant and Bar/Lounge
Savor a delicious meal at the hotel's restaurant and unwind with drinks at the bar/lounge.

Star-Rated Luxury
Rated 4 stars, our property offers top-notch amenities and exceptional service.

Connected to the airport, Vitalhotel Kaiserhof is the perfect retreat near Seefeld Ski Area. Ready to experience luxury and relaxation? Book your stay now!

Important information:

* Pool access available from 10:00 AM to 8:00 PM.
* Reservations are required for golf tee times and massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Only dogs are allowed

  • Pets

    Service animals are allowed

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
N
Niels
2
Ikke styr på noget
Pros:

Havde ikke noget værelse trods reservation 4 måneder før ankomst. Fandt anden overnatning til os, hvor de kunne fortælle, at det var 5. elker 6. gang indenfor en uge, det var sket.

Virkede rodet og personen i receptionen virkede totalt forvirret og gav indtryk af ikke at have styr på noget som helst

2025-07-22 via Nuitee
J
Jade
2
Pros:

Na

2025-01-08 via Nuitee
V
Verified traveler
6
Pros:

We ask for a room for 4 people and we get a tiny room. And 3 beds
They told us that they change it but they didn’t do anything! We asked 5 times they ignored us.

2024-08-16 via Nuitee
J
Johan
8
Pros:

Hotellet var rent och mycket mysigt. Reste med familjen och personalen var tillmötesgående och trevliga. Frukosten var inte särskilt stor men absolut tillräcklig.

2024-07-21 via Nuitee
A
Angel Moro family
2
Pros:

Que llames a un establecimiento para notificar a la hora que llegaras y que te contesten que la reserva que tienes no es para ese dia y que no quedan habitaciones en el hotel no es una experiencia agradable

2024-07-15 via Nuitee
F
Fredrik
4
Besviken
Pros:

Trasig duschkabin som inte var ren. Flagnande färg på balkongräcket. Gamla heltäckningsmattor. Toalett som saknade handfat. Fick ta i handtaget på toaletten och gå in i duschrummet för att tvätta händerna. Utsikten var fin. Frukost ok ej mer. Överpris för vad man fick.

2024-07-12 via Nuitee