Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent Location
Great Service
Cons:
Slow lifts and busy atmosphere
Cold pools

Categories

Cleanliness
8.65
Some reviews noted dirty surroundings with a not-so-great room view.
Service
10
Supportive staff and generally positive sentiments from multiple reviews.
Location
10
Consistently highlighted as excellent by multiple reviewers.
Room Quality
8.65
Some reviews mentioned the room wasn't as expected, and issues with room types.
Amenities
8.65
Noted as having good amenities but impacted by complaints about cold pools.
Value for Money
9.65
Some reviews suggest good value compared to other hotels in the same tier.
Food and Beverage
9.15
Breakfast received praise while room service faced criticism.
Overall Experience
9.65
Overall enjoyment expressed, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 06:36

Property Description

Spectacular Sea Views
Experience breathtaking panoramic views of Mirabello Bay right from your room.

Sophisticated Design
Indulge in luxury and elegance with our sleek and modern architecture.

Modern Amenities
Enjoy access to state-of-the-art conference and wellness facilities during your stay.

To book your stay at the new luxury retreat, visit our website or call us today.

Important information:

Pet-Friendly Policy:
Dogs of max. 6 kg are allowed, subject to presentation of a vaccination certificate (mandatory). Prior arrangement with the Reservations Department is requiredPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sat, Nov 1, 2025 until Tue, Apr 14, 2026
Swimming pool: Closed from Sat, Nov 1, 2025 until Sat, Mar 14, 2026
Swimming pool: Closed from Sat, Nov 1, 2025 until Tue, Apr 14, 2026

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.3
Based on 497 reviews
Cleanliness: 8.65
Service: 10
Location: 10
Room Quality: 8.65
Amenities: 8.65
Value for Money: 9.65
Food and Beverage: 9.15
Overall Experience: 9.65
M
Melissa family_with_children nl
8
Heerlijk hotel om zeker naar terug te keren.
Pros:

Prachtige locatie en hotel. Goed ontbijt. Hele aardige bediening, receptie en portier. Zij maakten het een 5* verblijf.
Lekkere spa, goede facial behandeling en zwembaden.

Cons:

Er waren bouwwerkzaamheden gaande waardoor we erg vroeg wakker werden van de herrie en drillen/trillen. Helaas konden we door beperkte 4 persoons kamers geen andere kamer krijgen wat wel was aangeboden. Maar een sofa bed met tieners is helaas geen optie.

2026-04-24 via Nuitee
E
Elliott solo_traveller gb
5
2026-04-23 via Nuitee
N
Nicolas family_with_children fr
6
Un peu déçu
Pros:

Bonnes infrastructures
Bon petit Déjeuner

Cons:

Assez bruyant
Alarmes incendies qui sonnent plusieurs fois pour rien
Nous avons attendu plus de deux heures le jour de notre arrivée un lit pour notre bébé, alors que nous l’avions expressément demandé
SPA pas au niveau

2026-04-17 via Nuitee
S
STYLIANOS family_with_children gr
10
Pros:

Δεν μπορεί κάποιος να περιμένει κάτι περισσότερο από ένα ξενοδοχείο πόλης. Πολύ κεντρικό, με πολλές παροχές, περάσαμε πολύ όμορφα!

Cons:

Για χρήση της εσωτερικής πισίνας πρέπει να έχει γίνει κράτηση. Λογικό, αλλά η διαθεσιμότητα δεν θα έπρεπε να είναι τόσο περιορισμένη. Ενώ μας είπαν ότι δεν υπήρχε διαθεσιμότητα πριν τις 19.00, όταν φτάσαμε είδαμε μόνο 2 ακόμη άτομα.
Στο πρωινό δεν υπήρχε κανένας στην υποδοχή, καθένας έπρεπε μόνος του να βρει που θα καθίσει.
Πολύ λίγο προσωπικό στον χώρο του πρωινού, μας έκανε μεγάλη εντύπωση, οι σερβιτόροι δεν προλάβαιναν να καθαρίσουν τα τραπέζια.

2026-04-17 via Nuitee
J
Justin solo_traveller fr
9
Pros:

Location, location, location :) this village is gorgeous.

Cons:

The staff is not always very responsive, having to ask 2 or 3 times to get a baby cot, same thing to get my room cleaned. Nothing too serious.
Very friendly though.

2026-04-16 via Nuitee
D
Dirk couple be
8
2026-04-15 via Nuitee
P
Peggy couple fr
9
Bel hôtel avec superbe vue en plein centre
Pros:

La vue du restaurant le matin
La beauté de la piscine

Cons:

La vue de notre chambre

2026-04-14 via Nuitee
R
Rachel solo_traveller ch
10
2026-04-14 via Nuitee
M
muriel solo_traveller fr
5
Pros:

La vue du restaurant

Cons:

Très impersonnel, petit déjeuner très bruyant et nourriture passable. Pas de réapprovisionnement de bouteilles d'eau dans la chambre le deuxième jour.

2026-04-14 via Nuitee
V
Véronique couple fr
6
Personnel peu accueillant, le reste est très bien
Pros:

Le personnel de l’accueil n’est pas à la hauteur d’un 5 étoiles !
Pas très aimable et attentif, aussi bien à l’arrivée qu’au départ !
Excellent petit déjeuner

Cons:

Le personnel et son attitude !

2026-04-13 via Nuitee
A
andre couple be
9
Pros:

vroeg op seizoen en geen grote drukte.
Ontbijt was ruim en prima uren (07u-11u).
Prima uitrusting van fitness en wellness
Vasilis , de bagage-man was erg attent

Cons:

Alarminstallatie werd veelvuldig getest, ook 's nachts...
Enkele rijrichting voor auto's aan het hotel.
Kamer werd veelal laattijdig gepoetst (late namiddag of avond)

2026-04-13 via Nuitee
G
Geoffroy couple fr
7
Cons:

Nous n'avons pas pu utiliser la piscine ni le sauna car tous les créneaux étaient déjà complets dès notre arrivée. Cette information n'est pas donnée lors de la réservation.

2026-04-10 via Nuitee
G
Grégoire family_with_children fr
9
Pros:

Rapport qualité prix.
Gentillesse et efficacité du personnel.

2026-04-06 via Nuitee
S
STEVE family_with_children fr
10
INCROYABLE
Pros:

- Design remarquable
- Equipement
- Buffet petit dejeuné gigantesque et qualitatif !
- vue au petit dejeuner imprenable + piscine au top

2026-04-06 via Nuitee
R
Roman couple de
9
2026-01-20 via Nuitee
F
Fetta couple fr
9
Pros:

- L’emplacement
- la vue panoramique de la chambre et depuis les piscines.
- La gentillesse du personnel.

Cons:

-Le jus d’orange pas frais et industriel au petit déjeuner.
-La pression très faible de la douche pluie qui contraste avec la puissance de la poire de douche qui fait karcher.
-L’eau du bassin privé de la chambre très froide.
- Les gens qui réservent les transats et les beds autours de la piscine.

2026-01-19 via Nuitee
J
Jan family_with_children cz
10
2026-01-19 via Nuitee
N
Nele couple de
9
2026-01-19 via Nuitee
S
Sandy couple au
10
2026-01-19 via Nuitee
U
Umberger family_with_children si
10
Comfortable, Relaxing, Family-friendly
Pros:

We had a wonderful stay with our family! The room was spacious and comfortable with a beautiful sea view. The shared areas were lovely, and both the pool and the restaurant were excellent. A big compliment to the staff, everyone was incredibly friendly and made our holiday very pleasant and comfortable. We were traveling with our 5-year-old and really appreciated the kids club and the babysitter M., she was fantastic!

2026-01-19 via Nuitee