Margaritas

Hotels
7.7 (29 reviews)
Quintana Roo , Cancún , mx

Facilities

Offsite parking discounted rates available
Air conditioning
Express check-in/check-out
Tour desk
Currency exchange
Non-smoking throughout
Private check-in/check-out
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Comfortable bed
Cons:
Noise issues
Misleading amenities

Categories

Cleanliness
6.55
Issues with water and noise disrupted the stay.
Service
8.55
Basic service, but some issues addressed by administration.
Location
8.55
Convenient location, walkable to shops and bus station.
Room Quality
7.05
Functional but basic rooms; some amenities misleading.
Amenities
7.55
Basic amenities; fridge is more of a freezer than practical.
Value for Money
7.55
Reasonable value considering location but issues affected experience.
Food and Beverage
8.05
Not mentioned, assumed standard for hotel tier.
Overall Experience
7.75
Mixed feelings; good location but significant issues faced.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:31

Property Description

Sustainable Property in Prime Location

Luxurious Amenities
Experience comfort and convenience with air-conditioned units, flat-screen TVs, and free WiFi. Relax in the private bathrooms with walk-in showers and enjoy the fresh linens and towels provided in each unit. Some rooms even feature a terrace for a perfect evening unwind.

Exciting Sightseeing Opportunities
Explore Cancún's top attractions with ease as the property offers proximity to Cancun Bus Station, Cancun Government Palace, and Cristo Rey Church. Take advantage of the available sightseeing tours and make the most of your stay.

Convenient Services
With a private entrance and a paid airport shuttle service, Margaritas ensures a seamless experience for all guests. Book your stay now and indulge in the comfort and luxury this sustainable property has to offer.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.7
Based on 29 reviews
Cleanliness: 6.55
Service: 8.55
Location: 8.55
Room Quality: 7.05
Amenities: 7.55
Value for Money: 7.55
Food and Beverage: 8.05
Overall Experience: 7.75
J
Juan Diego couple co
10
Pros:

Absolutamente todo, en especial la ubicación, cerca de todo

2026-01-25 via Nuitee
L
Luis Rey Felix couple mx
8
2026-01-12 via Nuitee
L
Luise solo_traveller ca
1
I did not stay! I left, and am trying to get my money back.
Pros:

There is nothing to like about this place: it is a dump! Poverty stricken and nothing like the photo they use to sell it. Further, it claims to be a 3 star hotel, and only once you have paid are you informed that it’s a ‘sort of hostel.’ Which it isn’t. It’s a slum.

Cons:

Neon tubes in the ceiling for lighting. Dinky room. Plastic table. No windows, just glass brick and a barred door that didn’t open and had a rag stuffed into the crack between door and floor to keep the bugs out. Absolutely UGLY and poor. But the worst thing is the false advertising!

2026-01-09 via Nuitee
F
Francesco couple it
8
2025-11-27 via Nuitee
P
Paul couple gb
7
Simple and functional. Handy for bus station.
Pros:

In a quiet part of town, but walkable to shops, ADO etc
Simple and functional, good bathroom and comfortable bed.

Cons:

Difficult to find for taxi drivers.
The fridge is actually a freezer, so not that useful.
The only window is frosted so felt a bit shut in.
The pictures are a bit misleading. It's much more basic than it looks.

2025-11-17 via Nuitee
D
DANIELLA couple cl
1
MALÍSIMA EXPERIENCIA
Pros:

Ubicación

Cons:

Todo mal, no hay claridad con la información de la ubicación llegue a otro hotel y ellos me ayudaron a poder ubicarme y dijeron que eso les ocurre con habitualidad. Mi reserva era por tres noches y en la primera noche hubo un ruido insoportable de una bomba de agua que no nos dejó dormir al contactar en la mañana con la administración nos señalan que irán a arreglar el problema, luego nos dejaron sin agua(sin aviso previo) por lo cual no pudimos ni siquiera lavarnos los dientes. Al llegar en la tarde había un hilito de agua por lo que decidimos dejaron sin el alojamiento a lo cual la administración nos señaló que esas eran cosas que pasaban y que lamentablemente nos había tocado a nosotros

2025-10-31 via Nuitee
N
Nguyen couple no
8
Good for short stay
Pros:

Good location 5 mins from ADO bus station.

Cons:

Neighbors dog barks at night, AC works only like a fan so the room is quite hot.

2025-07-05 via Nuitee
D
Denzel solo traveller gb
7
Friendly hosts. Comfortable room. Great service. Loved it.
Pros:

The night I arrived, the host came to meet me at the ADO bus station, as I was having a little issue with internet connection on my phone, so no access to GPS. I Really appreciate that.

2025-04-18 via Nuitee
P
Pavlina solo traveller cz
10
A good place to rest in
Pros:

Perfect location near ADO and many cafes and eateries. Good wi-fi. Surprisingly quiet! Much appreciated.

2025-04-05 via Nuitee
C
Cox solo traveller au
10
Exceptional
Pros:

Great value and so easy to get around walking to restaurants and shops and bars, 24 hour supermarket across the road and get a decent coffee out of the machine, a great pizza place outside the front gate, panini pizza, great food, good price and really nice people, Alan speaks good English as i don't speak Spanish, also easy access to rda bus terminal

Cons:

Nothing

2025-01-12 via Nuitee
V
Victor solo traveller us
9
Superb
2024-12-09 via Nuitee
O
Oleksandr solo traveller ca
7
Good
2024-11-29 via Nuitee
A
Arash solo traveller au
9
Superb
2024-11-01 via Nuitee
A
Ariel young couple co
9
Superb
2024-10-24 via Nuitee
N
Naoki young couple ca
9
Superb
Pros:

Location and kind info.

Cons:

Only the gate bangs when it rains a lot.

2024-06-22 via Nuitee
S
Sridhar solo traveller us
1
Horrible staff and residence
Pros:

Close to ADO

Cons:

Worst customer service. They are cheating customers calling it a hotel providing no street address having no sign or name board. It is a bad little house with no front desk. A lady answered the phone but doesn't speak English. Her husband appeared after multiple calls and gave the keys to the gate, front door and the room none of which properly work. They are old locks. Horrible experience. Please delist them and do not allow using the word Hotel Margaritas which is another nice hotel.

2024-06-20 via Nuitee
D
Deborah group ch
8
Very good
Pros:

The Location was perfect, 5min walk to the ADO bus station. The room was clean, quite spatious and the building was easy to find. We didn't see anyone there, but it was easy to check-in and -out by ourselves.

Cons:

Maybe communicating with the host, but I think it might be because my spanish level is close to non-existent.

2024-06-04 via Nuitee
V
Vincent solo traveller us
5
Passable
Pros:

Security and WI Fi reception was good

Cons:

Bad odor. Noisy neighbourhood. Only warm water shower one time, hot only 5 minutes. No microwave. Many ants.

2024-05-01 via Nuitee
M
Manuel young couple it
6
Pleasant
Cons:

It was very difficult to find the place.

2024-04-29 via Nuitee
G
Gabriella young couple au
10
Perfect room with everything we needed!
Pros:

The room was perfect, aircon, nice bathroom and everything was clean and comfortable. I really enjoyed staying here and would definitely recommend!

Cons:

Everything was fine, they even let us bring our luggage early.

2024-04-21 via Nuitee