ADMİRAL

Hotels
7.3 (9 reviews)
Osman Kavuncu Bulvarı NO:22 , Kayseri , tr

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Cons:
Misleading descriptions
Poor service
Uncleanliness
Bad room quality
Discriminatory practices

Categories

Cleanliness
2.5
Multiple guests expressed dissatisfaction with cleanliness, citing unclean toilets and inadequate cleaning.
Service
1.5
Service was consistently rated poorly, with complaints about internet connection, and unsatisfactory response to customer needs.
Location
5
Location feedback was not clear from the reviews provided.
Room Quality
2.5
Guests noted issues with room quality such as bad lighting, inefficient insulation, and lingering smell of cigarettes.
Amenities
3
The reviews did not provide sufficient information to accurately rate the amenities.
Value for Money
2
Guests felt deceived by the misrepresentation of the hotel's quality and services, indicating a poor value for money.
Food and Beverage
3
Breakfast availability and quality received negative feedback, with complaints about food running out and discriminatory service.
Overall Experience
1.5
The overall sentiment towards the hotel was extremely negative, with guests strongly discouraging others from staying at the establishment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 01:39

Property Description

Convenient Location
ADMİRAL is ideally situated just 400 meters from the city center, providing easy access to nearby attractions such as Kayseri Castle and The Church of Saint Gregory The Illuminator.

Modern Amenities
Enjoy a comfortable stay with our range of modern amenities including free WiFi, room service, and a 24-hour front desk at this 3-star hotel.

Nearby Attractions
Explore the historic University of Erciyes located only 6.3 km away, while being conveniently close to Kayseri Erkilet Airport just 6 km from ADMİRAL.

Book your stay at ADMİRAL today and experience comfort and convenience in Kayseri.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.3
Based on 9 reviews
Cleanliness: 2.5
Service: 1.5
Location: 5
Room Quality: 2.5
Amenities: 3
Value for Money: 2
Food and Beverage: 3
Overall Experience: 1.5
O
Oksana • group • tr
5
Passable
2025-03-03 • via Nuitee
S
Siewe • solo traveller • fr
1
Disappointing, amateurish, dirty
Pros:

1. The hotel lied about its descriptions. On booking, it is indicated 4* while on site it is a 3* and in reality, not even a 2*. Since the stars meet very specific criteria and levels of service that the customer is entitled to expect.
2. The service is really poor. I had to go down every evening when I returned to my room to ask for someone to come and make my internet connection work.
The toilets are broken and the cleaning is not done well. You can still see the traces of products on the taps.
3. Bad lighting and the smell of cigarettes that still linger even when the rooms are cleaned. I had to air my room at a late hour.
4. The insulation is really not very efficient. You can hear everything that is said or done in the neighboring room.
5. The breakfast is poor and not available in quantity. I went up to have breakfast at 08.45 and the scrambled eggs were already finished. I asked for some to be told that it was finished and some time later, customers arrived after me and had scrambled eggs. This attitude in particular is unworthy of a hotel establishment. Serving customers based on their origins or skin color is simply incredible and insane.
I will not recommend this hotel under any circumstances and find that Booking.com is also responsible because I have been using B.com without hesitation for over 20 years and this is my worst experience with B.com. I think you should exclude this establishment from your reference immediately and do a minimum of due diligence before sending people to the cauldron!

Cons:

1. The hotel lied about its descriptions. On booking, it is indicated 4* while on site it is a 3* and in reality, not even a 2*. Since the stars meet very specific criteria and levels of service that the customer is entitled to expect.
2. The service is really poor. I had to go down every evening when I returned to my room to ask for someone to come and make my internet connection work.
The toilets are broken and the cleaning is not done well. You can still see the traces of products on the taps.
3. Bad lighting and the smell of cigarettes that still linger even when the rooms are cleaned. I had to air my room at a late hour.
4. The insulation is really not very efficient. You can hear everything that is said or done in the neighboring room.
5. The breakfast is poor and not available in quantity. I went up to have breakfast at 08.45 and the scrambled eggs were already finished. I asked for some to be told that it was finished and some time later, customers arrived after me and had scrambled eggs. This attitude in particular is unworthy of a hotel establishment. Serving customers based on their origins or skin color is simply incredible and insane.
I will not recommend this hotel under any circumstances and find that Booking.com is also responsible because I have been using B.com without hesitation for over 20 years and this is my worst experience with B.com. I think you should exclude this establishment from your reference immediately and do a minimum of due diligence before sending people to the cauldron!

2025-02-18 • via Nuitee
G
Geraint • young couple • gb
9
Superb
Pros:

Location good for castle , bazaar, tram stop opposite
Bed comfortable
Plenty of choice for breakfast

Cons:

Nothing

2024-11-21 • via Nuitee
D
Darren • young couple • gb
7
Good
2024-11-17 • via Nuitee
A
Awet • review category business travellers • us
8
Very good
2024-11-06 • via Nuitee
A
Awet • review category business travellers • us
8
Very good
2024-11-06 • via Nuitee
A
Aleksandr • young couple • ru
10
Exceptional
Pros:

Cozy hotel with friendly staff.

2024-03-10 • via Nuitee
H
Haadi • young couple • at
10
Exceptional
2023-12-25 • via Nuitee
B
Boutaina • review category business travellers • ma
8
Very good
Pros:

The place is good, safe. Near to fastfood and shoping markets. Near the kayseri scare only 5min walking.
The room was clean. Comfortable and the wifi was good.

Cons:

Everything was good for me

2023-10-05 • via Nuitee