Urban Nature Bad Gastein - Badeschloss

Hotels
9.1 (1365 reviews)
Straubinger Platz 4 , Bad Gastein , at

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Excellent spa facilities
Cons:
Inconsistent dining service
Cleanliness issues in spa area

Categories

Cleanliness
8.43
There were mentions of insufficient cleanliness in the spa area, affecting the overall perception.
Service
9.4
Staff were friendly and accommodating, despite some negative mentions regarding specific requests.
Location
9.94
The hotel is conveniently located next to the waterfall, providing great scenic views.
Room Quality
9.39
Rooms were spacious and well-equipped, contributing positively to the experience.
Amenities
9.42
The spa and pool facilities were highlighted as exceptional, enhancing overall satisfaction.
Value for Money
8.38
There's an expectation for better offerings given the price, specifically related to dining options.
Food and Beverage
8.43
Dining options received mixed feedback, especially regarding service and menu variety.
Overall Experience
9.4
Overall, guests enjoyed their stay, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 20:46

Property Description

Luxurious Amenities and Services

Indulge in the ultimate relaxation experience at Badeschloss, where you can unwind in the spa and wellness centre or enjoy a drink at the bar with stunning mountain views. The hotel also offers free WiFi, a fitness centre, and evening entertainment for a truly unforgettable stay.

Elegant and Comfortable Accommodation

Each room at Badeschloss is thoughtfully designed and equipped with modern amenities such as a flat-screen TV, safety deposit box, and a private bathroom with luxurious toiletries. Enjoy a restful night's sleep with the cozy bed linens and plush towels provided.

Culinary Delights and Outdoor Activities

Savor delicious Austrian and local cuisine at the on-site restaurant, with special dietary options available upon request. Additionally, guests can take advantage of the sauna and explore the picturesque surroundings through activities like hiking and skiing.

Experience luxury, comfort, and top-notch service at Badeschloss - book your stay now for an unforgettable getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 1365 reviews
Cleanliness: 8.43
Service: 9.4
Location: 9.94
Room Quality: 9.39
Amenities: 9.42
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 9.4
N
Nussi74 solo_traveller at
9
Pros:

Zimmer ok, Personal nett und hilfsbereit, Frühstück ok

2026-05-09 via Nuitee
V
Vladlen couple de
10
2026-05-09 via Nuitee
F
Franziska couple ch
9
Cons:

Allerweltsmusik beim Frühstück

2026-05-08 via Nuitee
A
Alena couple at
8
Schöne Location für den Preis
Pros:

Gute Lage, cooler Pool draussen. Richtig schön!

Cons:

Das Bett war ungemütlich- man hat ein Gefühl man rutscht runter von der Mitte. Dampfbad könnte mehr Dampf ertragen.

2026-05-07 via Nuitee
P
Petrovics couple hu
10
2026-05-07 via Nuitee
F
FCB Maik couple de
10
traumhaft
2026-05-06 via Nuitee
S
Sabine solo_traveller at
9
Genialer Urlaub
Pros:

Das Hotel war sehr zentral und hatte einen sehr schönen Ausblick auf Bad Gastein.
Das Frühstück war vielseitig.
Der Außenpool war warm und schön. Meistens wenig los. Die Massage im Spa war sehr angenehm und empfehlenswert.

Cons:

Das Abendessen gibt es erst um 18 Uhr.
Davor nur Snacks. Sonst hab es nichts auszusetzen.

2026-05-05 via Nuitee
N
Nicole solo_traveller at
8
2026-05-05 via Nuitee
L
Lisa Anna couple at
9
2026-05-04 via Nuitee
U
udo extended_group at
8
Kaiserfeeling- modern.
Pros:

Einmalige Sicht ins Gasteinertal, vor allem vom Pool am Dach!

2026-05-04 via Nuitee
Štěpán couple cz
9
2026-05-03 via Nuitee
Y
Yasmin couple at
8
comfortable
Pros:

the front desk ladies were very nice and welcoming

Cons:

the service was not that good. When waiting to order a drink at the bar they just ignore you. You have to explicitly ask them otherwise they won’t pay attention to you.

2026-05-03 via Nuitee
K
Kurt solo_traveller at
8
2026-05-02 via Nuitee
A
Angelique family_with_children li
7
2026-05-01 via Nuitee
S
schwarz solo_traveller at
9
Sehr freundliches, aufmerksames Personal und sehr bemühter Serviceleiter
Pros:

Eine interessante Mischung aus alter Architektur und extrem modernem Neubau

2026-04-30 via Nuitee
C
Christian solo_traveller at
10
Pros:

Der Pool am Dach und das SPA insgesamt.

2026-04-30 via Nuitee
B
Birgit couple de
10
Pros:

Sehr schöne Zimmer, tolle Ausstattung allgemein. Geschmackvoll! Tolles Frühstücksbuffet und sehr nettes Personal. Ich komme wieder :-)

2026-04-30 via Nuitee
S
Selma couple no
10
Utrolig avslappende tilværelse og service med nydelig beliggenhet
Pros:

Utrolig behagelig, flott service og fine fasiliteter

2026-04-29 via Nuitee
A
Attila Kornel-Markula couple de
9
Wellness in den Bergen mit coolem Designkonzept
Pros:

Sehr schönes Schwimmbad-Design im gesamten Haus und der Blick über die Berge ist fantastisch (gerade von der Sauna aus). Das Frühstück war sehr gut, aber die Wege etwas eng. Das Restaurant abends war großartig!
Vom Bahnhof aus empfiehlt sich der Bus, da der Weg mit Rollkoffern doch sehr steil ist.
Wir haben uns insgesamt sehr wohl gefühlt.

Cons:

Das Personal könnte teilweise etwas freundlicher sein. Insbesondere beim Frühstück hat uns gestört, dass es im Team scheinbar interne Differenzen gab. Das ist leider unprofessionell.

2026-04-29 via Nuitee
E
Elke Viaene solo_traveller be
10
2026-04-28 via Nuitee