Villas Tropical by Andiani Travel

Hotels
•
Independent
2 (1 reviews)
39 Retorno del Rey, Cancun, QROO, 77500 , Cancun , MX
52-9986090090

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Facilities

Garden
Concierge service
Wheelchair accessible
Housekeeping on request
Accessible shuttle
No accessible shuttle

Property Description

Unwind by the outdoor pool or take in the garden view while staying at Tropical in Cancun. Stay connected with complimentary WiFi in the 5 air-conditioned guestrooms. Convenient Proximity: Within a 5-minute drive, explore La Isla Shopping Mall and Iberostar Cancun Golf Course. Nearby Attractions: Visit Ballenas Beach, Aquaworld, and Luxury Avenue Shopping Mall just a short distance away. Airport Access: Located within 17.7 km of Cancun International Airport (CUN), making travel a breeze. Plan your stay at Tropical in Cancun for a memorable experience.

Important information:

Enjoy recreation amenities such as an outdoor pool or take in the view from a garden.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

2
Based on 1 reviews
E
EYNAR G • family_with_children
2
Pros:

Our family vacation 2 adults and two kids.
The worst experience of my life, since we arrived the security guard treated us very rudely, saying that he did not have a reservation with my name. After 30 minutes waiting he let us in.
We went up to the apartment and since we opened the door there was an unpleasant smell but the worst was yet to come, the apartment was invaded by cockroaches. They walked on the walls, throughout the kitchen and in the bathrooms. Later we go out shopping and when we return we realize that the refrigerator is not working.
We contacted the property manager and he ignored the texts, then I called him and he didn't answer, but a few seconds later he answered my text. He told me that he was trying to fix the problem. In the end I ended up calling Orbitz and he told them that someone would arrive in half an hour to fix the refrigerator, an hour and a half passed and no one came.
In conclusion we could only stay one night and Orbitz helped us cancel the remaining days and we left the property the next day

2024-07-05 • via Nuitee