PisonayMapiHotelBoutique

Hotels
7.1 (59 reviews)
Avenue Pachacutec 401 , Machu Picchu , pe

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Facilities

Hot tub/Jacuzzi
Non-smoking throughout
Television in common areas
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Comfortable beds
Friendly staff
Great location
Cons:
Dirty bathrooms
No hot water
Poor breakfast quality

Categories

Cleanliness
6.68
Multiple mentions of dirty conditions including unclean bathrooms and unpleasant odors.
Service
7.65
Staff were friendly, but there were issues with handling reservations.
Location
8.69
Great location close to transport for Machu Picchu.
Room Quality
6.14
Reported issues with shower temperature and room conditions.
Amenities
6.67
No hot water available and lack of basic amenities highlighted.
Value for Money
7.63
Issues with billing and not honoring agreed prices.
Food and Beverage
6.18
Breakfast quality was poor and reported unpleasant kitchen odors.
Overall Experience
7.15
Mixed feelings with many complaints affecting the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:32

Property Description

Spectacular Location
Nestled in Machu Picchu, our boutique hotel is just a stone's throw away from Manuel Chavez Ballon Museum and Machu Picchu Hot Spring.

Warm Hospitality
Enjoy our top-notch services including free WiFi and a 24-hour front desk ensuring a seamless stay.

Delicious Dining Options
Indulge in a delightful buffet, à la carte, or continental breakfast at our charming property.

Book now to experience the magic of Machu Picchu at PisonayMapiHotelBoutique.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.1
Based on 59 reviews
Cleanliness: 6.68
Service: 7.65
Location: 8.69
Room Quality: 6.14
Amenities: 6.67
Value for Money: 7.63
Food and Beverage: 6.18
Overall Experience: 7.15
S
shozab • couple • mx
5
It was a decent stay not very exceptional
Pros:

Location

Cons:

Breakfast

2026-05-16 • via Nuitee
H
Huanaco Yeren • family_with_children • pe
9
2026-05-13 • via Nuitee
X
XIAOHONG • couple • cn
8
很好，会推荐
Pros:

特别惊喜的一家酒店，本来期望不高，到了后喜出望外，酒店位置极佳，离车站和吃喝都特别方便，前台的小妹妹很热情，因为到的很晚怕赶不上买第二天去马丘比丘的车票，小妹妹亲自带我们过去买票，心里一下子就亲近好多，早餐就在边上很不错，第二天还免费存了行李一直到我们离开

Cons:

挺好的

2026-05-12 • via Nuitee
M
Marnix • couple • nl
8
Geweldig!
Pros:

Prima locatie, aardige mensen, schoon

Cons:

Niks

2026-05-09 • via Nuitee
J
Jorge • couple • ca
8
2026-05-09 • via Nuitee
A
Aurora Antiyal • solo_traveller • cl
8
Pros:

Muy buen desayunos, y los dueños muy atentos a todas nuestras necesidades, nos dejaron entrar antes de la hora de check in para ir a machu pichu

Cons:

Había mucho olor a humedad, ya que no habian ventanas ni acceso a luz natural. El agua en ciertos horarios no salía caliente

2026-05-03 • via Nuitee
M
Manuel • couple • at
1
Leider etwas enttäuschend
Pros:

Lage, Personal war auch nett

Cons:

Frühstück sehr schlecht, Preis Leistung nicht gut

2026-05-01 • via Nuitee
J
Jovita • extended_group • us
10
Pros:

Excellent

2026-05-01 • via Nuitee
G
Geertje Geertruida • couple • nl
8
Fijn hotel, lief personeel en fijne kamers en bedden.
Pros:

Lieve mensen bij de receptie, ware. heel vriendelijk en boden service aan qua bagage laten staan en wilden zelfs met ons meelopen om het busstation te vinden. Bedden en lakens fijn, ruime badkamer, met föhn

Cons:

Het personeel in de ontbijtzaal was erg onprofessioneel. Hij ging half achter de bar zitten en bij een van de lege tafels en ging met volume op 10 zitten scrollen op social media. Dit was heel storend.

2026-04-25 • via Nuitee
S
Sheila • couple • pr
10
Excelente servicio
Pros:

El trato y ubicación

Cons:

Todo me gustó

2026-04-14 • via Nuitee
V
Valeria • solo_traveller • br
8
Boa estadia
Pros:

Profissionais gentis, café da manhã bom, chuveiro com aquecimento bom. Acomodaram as bagagens quando fomos à Machu Picchu.

Cons:

A luminosidade do quarto, mesmo com as luzes apagadas

2026-04-13 • via Nuitee
M
Maira • couple • co
10
Pros:

Todo, estaba muy bien ubicado. El personas demasiado amable y atento. La habitación muy amplia, bien distribuida, con bonita decoración, y calidad. En general, el lugar contaba con lo esencial, manteniendo un estándar de limpieza que hizo la estadía muy satisfactoria.

2026-04-09 • via Nuitee
D
Daiana • couple • uy
7
En el lugar indicado
Pros:

La ubicación.

2026-04-07 • via Nuitee
L
Luis • extended_group • cr
10
Great hotel
Pros:

Location, staff friendliness and willingness to help. Good breakfast.

Cons:

Nothing really. It matched the price we paid.

2026-04-05 • via Nuitee
G
glenn • solo_traveller • au
7
2026-04-02 • via Nuitee
C
Christian • solo_traveller • de
8
2026-03-31 • via Nuitee
R
Roxane • couple • ca
10
2026-03-24 • via Nuitee
K
Kiki • extended_group • ca
8
2026-03-23 • via Nuitee
U
Ulys • extended_group • us
10
Staff quickly responded to tv issue
Pros:

Location and breakfast. Nice having tea and coffee always available in the lobby.

2026-03-11 • via Nuitee
J
Jainaha • solo_traveller • us
10
Pros:

Very clean, bathrooms were very very nice. The beds were comfortable, and they packed us a boxed breakfast at 5 am for our trip to Machu Picchu

Cons:

Nothing

2026-03-10 • via Nuitee