Premier Inn Chester - Railway Station

Hôtel très bien situé, facilement accessible de la gare ou de la gare routière. Le centre ville n'est pas très loin non plus, les balades le long du canal sont plutôt agréables.
Je recommande vivement cet établissement pour un séjour à Chester.

Very pleasant staff. Room very clean but bedside shelf far too small for essentials, phone, drink, pills etc. Also noticed nowhere to put laptop.

Great location, comfort, cleanliness and value for money would recommend a stay here 👍 we will be back to stay again- thanks

This was another lovely stay as we have stayed in this Premier Inn quite a number of times. We were in room 307 on the third floor. On arrival we were greeted well by the receptionist and checking in was very quick. The front lift was broken(always seems to be broken when we visit) but did get fixed before we left so had to use the back one along the corridor. Room was of good standard but needed a dust in places. Breakfast was good with plenty of choice but could have been a bit warmer. Only downside was when I got home I realised I had left a t-shirt in the room. I rang the following morning to ask if it had been found when the room was cleaned but apparently not. I know it is my responsibility to make sure I had everything before we left but I feel as though I was lied to as I 100% know I left it in that room so where did it go. I would have given it top marks but because of this situation I had to give it less.

The hotel was the best Premier Inn I’ve been in. The Plus rooms were brilliant. Large and airy. A great night sleep. The staff were very courteous and helpful. Well placed for the centre of Chester, a 5 minute walk. Great South Indian restaurant, next door.

Location is excellent, just a short walk from the railway station and into town. If you drive then be warned that parking on the street and not paying will get you a ticket, or clamped as one person was and on a Sunday. The hotel has a car park so I recommend that you use it. The welcome was friendly and efficient. The rooms are clean. Beds wide and comfortable with tea/coffee facilities. Didn’t use the restaurant so can’t comment on the quality of food. Would I stay here again ? Definitely !

Great location for visit to Chester. Rooms clean, comfortable and updated. Lovely welcome and we managed to get in the car park. £30 for 48 hours even with discount code! though I don’t know what other car park prices are like and it is in the city centre really. Lovely weekend break with friends.

This was my first time staying in a Premier Inn and I was pleasantly surprised! My room was spacious, modern and extremely clean. Bathroom was small, but modern and spotless.
Great location a few minutes walk into the city centre and one minute walk to the train station.

Three nights in this very busy hotel. The staff were often under real pressure eg check in, breakfast. All the staff we came across were without exception welcoming and engaging. Particular shout-out for Karen who seemed to be everywhere - a brilliant effort.
As usual, room, cleanliness, and swift response to queries were up to the standard we've come to expect from Premier Inn.

very poor cleanliness of the bedroom and bathroom, dust everywhere unsanitary bathroom and cup marks on surfaces . expected more from premier inn

My third stay here, excellent location and service, very clean and comfortable, good breakfast, thoroughly recommended.

The management have really got this place sorted. Everything is thought out and convenient and super-clean. Even the air conditioning worked well which is really quite rare for a big hotel with medium prices. Breakfast buffet had everything that I wanted BUT the fried eggs were replaced with a new platter in front of me yet they were completely cold with hard yolks.!!That is quite an achievement!

I have two criticisms which are not major but were irritating:

1. The standard WiFi was almost non-existent with a speed of 0.25 mb/s. I had trouble downloading even basic emails so had to pay the £5 for super fast speed which was still only 20mb/s.
2. The location is about 300m from the station which was a struggle for me with three heavy cases and a bad hip.

I believe that these two issues are worthy of investigation for mis-representation.

Lovely little compact hotel next door to Chester station. Modern rooms. Comfy bed. Power shower. Friendly, helpful staff. Great breakfast. There is chargeable on-site parking, however the carpark is extremely small and tight with limited spaces (had to go down an alleyway behind the hotel to find it). Reduced rate of £15 for 24 hours for hotel guests. There is also plenty of chargeable on street parking spaces right outside the front of the hotel. Had an amazing night’s sleep and thoroughly enjoyed my stay.

Visited here with 2 friends, meant to be 3 but unfortunately one was poorly. I must of all first say that upon hearing this the great guy on reception extended the "saver rate" prepay booking on that room for a further 12 months! How fantastic of him thank u very much! Hotel is very new, all rooms are updated and very high standard. Great location - 4 mins walk from train station. Staff at all times are brilliant so friendly. Breakfast is really good, one of the best Prem Inn ones I have had. There is a small carpark under the hotel, not many spaces and first come first served. Even without the room being paid for another 12 months we would def be back!

We stayed for three nights in a Premier plus room. Very good value for money and very convenient for sightseeing.
We had breakfast in the hotel and one evening meal, all good value and good standard of food.
A small criticism was that the entrance had a lot of cigarette butts which needed sweeping up and some corridors needed vacuuming.
A very good stay, very quiet and peaceful with friendly staff

Room good, though getting online to better wifi was a faff. Not easy to transfer a 10-character code from email on phone to logging in on same phone. Should be issued on paper at check in. Comfortable bed and decent walk-in shower.

Staff friendly but undermanned, at front desk and in breakfast.

On one evening, heard two separate guests ask for. but not get, a change of room. One because of noisy machinery adjacent to room, other because room smelled of drains. Unlikely that either of these problems was unknown to management beforehand. Would make me hesitate to use again.

One of the best premier inns have stayed at , with the next evolution rooms makes a huge difference , service good and a very good breakfast in great location

Right from check in desk unmanned and when pressed desk buzzer no one came for a while
When person then came to assist they looked fed up we buzzed them to assist us then they served 3 people who came in after us that obviously stayed there who came to collect there luggage from behind the counter before they departed
Not an hello or who's first please or any manners at all
That went on throughout our 2 day stay check in for breakfast on the Thursday was another wait to be seated for nearly 5 -10 minutes
Went for breakfast on the Friday said morning to the man talking to the woman chef behind the counter they looked and totally ignored me absolute rude
Positive note young girl with glasses on the Friday morning breakfast check in was very efficient and tentative
Also like to point out cleaners of a morning very friendly and polite a credit to the business you just need to sort out your front of house staff it's not a good selling point to come back just aweful

We had a lovely stay at Premier Inn Chester, made even better by the fantastic staff. Ewan checked us in and was incredibly friendly and welcoming. We saw him again later working at the bar, and he took the time to chat and have a laugh with us. A really genuine and personable guy.
Karen, who was also working across reception and the bar, was equally friendly and helpful.
Olivia was another standout. We met her at the bar and again at reception, and she was warm, chatty, and made us feel right at home. The team really added a personal touch to our stay, and we appreciated their kindness and energy.
The room was spotless, clean, comfortable, and well-maintained, with everything we needed for a relaxing stay.
Breakfast was very good, offering a great selection of hot and cold options, all fresh and tasty. It was the perfect start to each day.
We will definitely stay here again on our next visit to Chester! Thank you! x

This was our first visit to Chester. Arriving by train, the hotel was acceptably close to the station and the city centre. Check in was friendly and quick. Our room was very pleasant - clean, comfortable and quiet. Our continental breakfasts were very good and our evening meals and drinks on all four nights of our stay were excellent - well prepared and served by very pleasant staff. We were very happy with this hotel.