Premier Inn Inverness Millburn Rd

No reception , as such , which leaves you arriving and waiting for someone to appear .
Cheap and cheerful , as long as you have no expectations.

Good location that was the only good thing about our stay the hotels cleanliness in all areas is very poor it is very run down in need of some paintwork down throughout the whole place. Only getting 1 teabag and 1 sachet of coffee each day is very poor for the prices being charged. Also having to let them know if you are needing your room cleaned or not is ridiculous. And the bar closing to residents at 10.30Pm on a friday and saturday night is very poor.

Really friendly welcome and check in. We had a Premier Plus room which was excellent - nice view and a very good waterfall shower.

A very central location with shopping nearby and easy walking distance to both bus and train stations. Lovely walking routes on the doorstep for the more active. Welcoming staff. The room was comfortable and clean. We had both breakfast and dinner during our stay. The evening meal was surprisingly very nice with the combination price for breakfast and dinner making it very good value for money.
Our favourite place to stay when we visit Inverness. We will be back.

Stayed for two nights from the 28th to 30th pre paid for breakfast and eat at the beefeater restaurant connecting to the hotel staff were amazing especially Darcy in the restaurant and joe on reception highly recommended will definitely stay over there again

Once again had a nice relaxing couple of days/nights at the Premier Inn in Inverness, very friendly and helpful staff, a 10 minute walk away from both bus and train stations and the shops

The perfect location right on the River Ness . In the middle of the city centre . Always a warm friendly highland welcome . Excellent rooms , we get premier plus for the little extras ; fridge, WiFi, views of The Ness . Breakfast is always good , warm and never ending . Already booked for February visit , can’t wait to return .

Decent clean hotel with friendly staff. Room was spotless, breakfasts was good and well organised. Bed was super comfy. Loads of parking. Would definitely stay again. Decent.

Great location,as uts within walking distance,if the town centre-just scrosd the bridge. Its a self check-in,which im just getting used to. Very poorly staffrd,as a result,of self check-in. Comfortable,clean room/,bed,though the air con wasnt very good. Too warm,though i opened the window,therefore i didnt sleep well. Bathroom needs to have sanitary bags provided. The restaurant was closed,the night i stayed(fortunately i recieved an e-mail to advise). Breakfast area isnt the best organised, and its wayyy overpriced. However,id stay here again,many thanks!

Room was very hot to say it was October big black stain on side couch god knows what it was but the room was clean otherwise the reason for my one star review was the woman on reception called Lauren she was very rude and miserable in the morning made me feel like I was an inconvenience with it being the morning shift maybe she woke up on the wrong side of the bed very unprofessional

This hotel is in a great location for exploring the city. Room was a decent size. Cleanliness--mediocre. Room looked worn. Parking was challenging to find...another guest helped us.
Edited to add: Parking seems to be a scam. As directed by the staff at reception, we paid at the machine in the garage. One month after our trip, we received a charge on our credit card for $65 CAN for a parking violation. Several phone calls to the rental company later, I have now been directed to email (no phone number, of course) the agency that deals with such disputes. I have tried repeatedly to contact the hotel but end up with a busy signal each time.
I had read a few reviews about this issue prior to booking this hotel, and should have heeded the advice of those posters :(

Hotel was good, beds are not as comfortable as they advertise,Staff were very friendly and polite all of them, Paige who served us was a nice girl. A shame about the food. Breakfast was not that great plates were cold .evening meal was a big let down,I had burger which was not very hot ,served on cold plates my wife had chicken it was tough as old boots. Give meals a miss here.

Lovely helpful reception staff, lots of on-side parking, it was great for our overnight stay. Plus the bonus of the retail park.

Stayed here before which was why I did not hesitate to rebook, sadly this visit was a real disappointment. Family room with two mugs, 2 towels, fighting for a seat on the rooms only chair. The noise from surrounding rounds was unbearable.

Went for breakfast yesterday and it was definitely not the usual unlimited breakfast you had to order by the item which took ages to arrive if we had know this I would have gone to the local supermarket and saved myself time and some money!

Dinner the fish was soggy and greasy in fact it was inedible, falafel made with garden peas instead of chickpeas is just wrong! An expensive disappointment of a weekend not the usual premier inn experience!

Hotel set in a great central location. Cleanliness of room and hotel was good. However, staffing levels within this hotel are not acceptable. Rarely is there a member of staff visible when people checking in and even when they do appear they are busy doing other things. Bar area open but no one available to serve customers. Tables slow to be cleared in dining room. Breakfast food slow to be replenished. Asked for room to be cleaned early in the morning and by 5 pm had not beem done. When questioned this was told cleaning staff had now left and that there had been an issue with cleaning. No one now available to do this so our room was not covered along with numerous others on our floor alone. This is such a good location of Premier Inn but if they do not do something re their staffing levels they may well end up seeing the impact!

Walking distance to the business I needed to attend. The Hotel is your typical hotel room. Very sterile clean, bath w/shower and a very nice breakfast choice. Warm welcome at check in. There is pay parking available in the back of the hotel which was pricey but also convenient. It was impressed at checkin other options for parking & prices elsewhere within walking distance were shared. Location is in the heart of Inverness so very good for walking to dine, drink & see the sights.

staff not friendly on arrival, very poor communication, freezing cold room, bedding damp, clothing damp next morning, no staff to speak to despite ringing bell at reception on three different attempts

Inverness premier inn a great location by the river. Friendly staff with a warm welcome into a bright environment. A great comfortable room and bed.

This Premier Inn more than met our expectations. The room was clean, the hotel and surroundings were great. Customer service from recreation staff was first class.

Standard premier inn. Nice clean room with a comfy bed, lots of parking space and only a 10 min walk to the town centre.
Nice staff.
No lift in the block we were in so beware if stairs are an issue.
The unit that keeps the self service breakfast warm was on the blink when we stayed, but breakfast was cooked to order so no real problem.
Water pressure was poor in the shower and the water wasn’t very hot at the sink, possibly to do with the water saving device in the tap so it doesn’t run, it sprinkles.
Nice accommodation though and would stay again.