Premier Inn Belfast Titanic Quarter

Location is only thing this hotel has going for it to be charged nearly £280 for one night bed and breakfast is shocking hotel clean beds are hard, food is basic. Price of hotel drastically increased when big events are on in the arena

We had the most perfect stay!
From the moment we stepped in the door to reception, we were greeted with a warm welcome from a lovely lady. She looked after our check-in, providing all the details and info we needed for our stay, we didn't even need to ask questions as she really covered everything to a T.
This lady was so kind, like a breath of fresh air, after a long travel, it was so nice to receive the welcome we did.
An absolute credit to your team.
The lady gave us a beautiful room with the best view, you can't beat the view! It's our favourite. When we arrived to the room, we had a lovely card and some prosecco awaiting us! Which was an amazing surprise. I had noted it was a birthday stay but I didn't expect anything. This was a beautiful touch and really made our stay. It was a peaceful stay, just bliss. The breakfast was fresh, tasty and so much choice. We can't thank the staff enough they were incredible.
A special mention to the lady that checked us in, I didnt quite catch her name unfortunately.
We stay here regularly and we have always had a great experience, this stay topped them all.
5 stars 🌟🌟🌟🌟🌟 all round.
This will always be our go to place when staying in Belfast.

Location is good if you're going to SSE Arena but otherwise it's not a hotel I'd consider again if not going there. It's way too pricey for what you get... unclean floor, no toilet paper, no staff to be seen, self check in machine makes it a faceless experience.

Fairly good. So close to the Titanic Museum, very convenient.
We were on the 6th floor and the area was quiet at night. The room was spacious, the bed comfortable. Temperature control was a bit on an issue, it got too hot in the room even with the thermostat off and an open window.
Parking is not free, which is a bit of a surprise, 50% off at least.
Breakfast was good, no complains. They could add hot chocolate or Nesquick for the kids, but the coffee was good and the employees helpful and friendly.

Can highly recommend this hotel, free upgrade nothing to much trouble and Ruth the duty manager was exceptional- you did a wonderful job and made us feel very welcome
Tracie

Very easy to get to. Friendly staff. Was surprised how big and clean our family room was. Subsidized car park at the hotel is small and you have to be there early to get a space otherwise you will have to park in Arena car park a few mins walk away. A great base for visiting W5, SSE Arena and Titanic as these are on your doorstep. Would use again.

Friendly, reliable, great room and great location few minutes walk from Titanic Experience.
Good restaurant.
The car park is confusing and was full when we arrived.

Stated in the Premier Inn when we were both attending the Gemba Lean Summit in the Titanic. The staff were so friendly and welcoming and nothing was a bother . A particular shout out to Bradley the manager. I had left my cue cards at home that I needed for the speech I was doing at the Titanic. Bradley cane up with the solution and used the ‘happy birthday’ postcards that they use for guests rooms. He punched a hole in the corner of the card and tagged them all together with lovely Premier Inn Purple ribbon. He saved the day for me! The staff were all lovely, and Ruth went out of her way to get us two umbrellas as it was pouring outside. Food and bar area all good. The twin room on 5th floor exceeded our expectations in that it was bigger than what we expected. Beds were very comfortable. The car park was very convenient and was cheaper than Titanic car park . The walk to the Titanic was nice and only took 5 minutes. I have no hesitation in recommending this hotel

Stayed as a family of 4 for event in sse arena and visit to titanic exhibition, ideally located,a family room,a double and 2 single beds,room was spotlessly clean,bathroom was clean too,a no frills room but suited our needs perfectly
Breakfast was great value and suitable for all family members
Hotel staff were efficient and friendly
Would stay again if in area

The staff was fantastic helping me just find the hotel and its parking lot!!! It waa comfortable for 1 night and so clise to the Titanic Museum, it was worth it!

People were very friendly and made it feel like a home away from home

We stayed in this Premier Inn in one of their Premier Plus rooms, whilst we attended a Gala at the Titanic Museum. The staff were absolutely fantastic and could not have been more accommodating. We were so well looked after during our stay. From check-in until departure. Roisin and Ruth are a credit to the Premier inn as a whole. I could not fault a single thing about this hotel or it's staff.

A great hotel in the Titanic Quarter. I came to the Premiere Inn for a wedding in the Titanic Quarter . The hotel looked great at first sight. All the staff were helpful and friendly. We got to our room and I was very satisfied . It was very clean and comfortable. I slept very well. The breakfast was very good and very reasonable. I have to make a special mention to the lady who was on duty on reception , on Saturday and Sunday 27 & 28th of September. I’m so sorry I didn’t get her name, but what an asset she is to your business. She was reception she also helped out in dining room. Premier Inn thank you for making my Belfast stay so special

Taking my Brother and Mother on a trip to visit Titanic Belfast we booked 3 Premier Plus Rooms, for 2 nights at the property. All our rooms overlooked the marina area and provided a lovely view.

I had previously stayed at the Titanic Hotel and I can honestly say the Premier Inn TQ was simply superior in terms of comfort, friendliness and value.

All the staff we encountered were friendly and engaging throughout our stay and happily fixed any little issues we had, such as the wifi.

The premier plus rooms give you all the little luxuries; from upgraded furnishings to posh coffee and choccies! There are also additional teas, milk etc readily available at reception.

The room were wonderfully quiet, comfortable and we all slept so soundly.

Obviously the property is situated away from the city centre but there are buses nearby, though we had no problems in getting a taxi or Uber.

For the price we paid and the service we received we cannot recommend highly enough!

We were pleasantly surprised by our first Premier Inn experience. The hotel was new and clean, breakfast was good. The staff was very friendly, we enjoyed meeting Ruth at breakfast.
Location is great for Titanic and the arena but lacks restaurants in the area.

Great location, which is about all it has going for it. We arrived mid-afternoon & it took 3! staff to work the computer to book us in. 1 staff member was rude & grumpy. Only 1 HDMI socket in the room. The hairdryer kept flicking off & on, so electrically unsafe. So glad we only stayed one night. The only shining light was Ruth on breakfast desk, a delightful lady & deserves a raise. Avoid this hotel.

Was a great place to be located near the Titanic Exhibit. Don't miss the Nomadic, Titanic's little sister ship, used for transporting Titanic passengers in port to the shop before she left Europe's shores. Completely restored to her former splendour. Also, take a peek into the working washrooms. Original fittings just as the 'the first class' passengers enjoyed. We all know we're all first class passengers in this lifetime, but that's an aside reminder. Lol. Enjoy reading about the history on board, and the many people who have been ferried safely by the Nomadic, including my grandfather in the first World War, and my Uncle in the second World War. I doubt they ever even knew the Nomadic was busy transporting them both, some 35 years apart.

Hotel is very basic. If you have no expectations, you will be fine.

Upon checking in I discovered that my bedsheets were dirty, however it was midnight and I was aware that there would likely only be one staff member on for the hotel so I slept without any bedsheets on my first night as I felt it was unlikely they would be able to help me in the middle of the night. The next day I informed a member of staff at reception that my bedsheets were dirty, her first suggestion was that she provided me the bedsheets and I change the bed myself, which I refused, asking a guest to change their own bedsheets is ridiculous when they’ve paid hundreds of pounds to be there. Her second suggestion was that as I was checking out the next day the sheet could simply be done then after my checkout, I informed her that I was not sleeping on dirty sheets for my entire stay. I informed her I was going out for the day and that they had plenty time to change my sheets before I returned.

When I arrived back into my hotel room, I discovered my sheets had not been changed and were still dirty. I then had to go back downstairs and find a manager as the reception was unmanned. He gave me many excuses that staff had not been trained on housekeeping and that they were very shortstaffed and very busy. And that somebody would be up soon to change the sheets however as this was now 1130 at night and I desired to get to my bed, I insisted that it was done immediately.

I came up with him to my room and watched him change my bedsheets, the entire time he made excuses that the hotel was shortstaffed and that nobody had been trained on housekeeping, why was the hotel left like this? He also complained to me that he changes the bedsheets at home therefore hates making beds. Why he felt the need to tell me about his personal life I have no idea.

I also informed the manager that my TV was broken which he was able to fix.

Why, when I have paid £370 to be there, am I being given a room with a broken TV and dirty sheets? And why should I have to argue with several staff to get these issues rectified?

Stayed here as a family of 4 (7 year old and a 1 years old). Hotel room was lovely and big - plenty of room for us all. Had a nice floor to ceiling window which my son could sit in and watch the world go by. Room was very quiet.

Great location for visiting the Titanic and W5.

We ate breakfast here, as there was no where else nearby. Spar nearby was great for lunch though with hot food and made for you sandwiches.

Parking was a little difficult when there was an event on at The Odyssey Centre so would recommend not moving your car! It also isn't obvious that reception can validate your car parking ticket so you get a reduced charge (otherwise its £27 ish for overnight parking)

Only negative was the parking situation on event nights and that the hotel had no Prosecco!!