Premier Inn Guernsey St Peter Port - Admiral Park

The location is great, just near the water front. The atmosphere is great too, very welcoming and friendly. The staff are great and the rooms were very clean and comfortable, especially the bed it was very cozy. Breakfast was great with a variety of hot drinks, eggs, full English breakfast menu, cereals, bakery items, etc.

I have been to premier inn admiral park guernsey several times over the years. Its always a clean and welcoming place. The food is fantastic and i cant praise the staff enough. Always attentive and polite.
I highly recommend staying here.
Hannah sarah and jacob where exceptional.

Great n friendly staff always checking that guests who are the no1 priority were happy n accommodated. Best staff in the whole of the uk n other hotels should take note n follow example.

Great stay the staff are great example Hannah and Sarah the food was good when they had the items on the menu and could do with tidying the rooms a bit better

Rooms are basic and clean which is good - we had an awful check in experience meaning that let’s never worked and we were accused of checking into the wrong rooms (this has been raised with the hotel directly) very much a computer says no experience if you have any questions. Don’t bother paying for the high speed internet during our stay it was no faster than the standard one and no help or refund offered

The Premier Inn is a little out of town, but the buses on Guernsey are great (2 day pass £13, you can buy the pass on the bus from the airport) the bus stops just outside and we never waited for more than 10 mins.
We opted for the Plus room and would pay that little bit extra again, even if just for the fridge. The Plus rooms are on floor 3 so no traffic noise, but I think the area is generally quiet. All the staff were friendly and efficient. Our big disappointment was the menu shortages (meal deal) and since this was Friday we suspect it was not going to be sorted during our stay.
You can leave your cases at the hotel if arriving early or leaving after check out, they are organised and have bag tags / receipts ready printed.

We stayed at this hotel in September and we had a very lovely stay. The staff were very helpful they worked hard to make our stay enjoyable; a special thank you to Hannah and Sarah. The breakfast and evening food was very good. I would definitely stay here again.

Mr and Mrs Taylor

This must be one of Premier Inns best hotels, excellent service, staff cant do enough for you, very clean, good food, comfortable beds, what more do you need?

The quality of the accessories and toilet equipment is poor. The front desk service was really bad, and there was no water bottle provided.
Wifi was not working properly.

The hotel is a 20 minute level stroll to St Peter’s Port. The staff could not have been more helpful and accommodating and special thanks to Sarah, Lucy and Ivan who did more than their best and contributed enormously to a truly memorable stay.

• Just a couple of mins walk from the seafront

• Waitrose directly opposite

• Good breakfast offering

• Clean throughout

• Spacious room

• Standard Premier Inn reliability

Friendly personal, good food and well served. We spent nine days with you and we will not forget soon this nice experience…

First time at this Premier and a good experience all round. One star knocked off rating due to disappointing lack of coffee pods in our Plus room which staff put down to erratic ferry deliveries of late. Perhaps keep a larger stock of these non-perishable s in future?Likewise some articles were unavailable on the dining menu but hardly the hotels fault! Will visit again!

We had a lovely time at Premier Inn Guernsey for our short stay on the island. Special thanks to all the restaurant staff including Hannah, Sarah and Chef Terry who made us all feel at home.

Went on Monday night just for food after working in Waitrose. It was a bit hard to order, so much good stuffs in the menu especially there's rice! I ended up with my favourite chips with beef chipotle and bacon cheeseburger with coleslaw on the side, it was just perfect, even the chips were cooked perfectly (cheers Teresito!). Staffs were always friendly asks and aticipates what you might possibly need, Hannah suggested my food based on how tired I was and Sarah checks back on me and suggested my drink, lovely ladies, also met Ruben who is very helpful and friendly as well. Sonething worth missing the bus for. I had a nice relaxed evening with good food and service.

From the minute we walked into this Premier Inn the man (name withheld) on reception was very unfriendly. We walked to the desk, we didn’t get a Hello or Good afternoon but were abruptly told that check-in was at 3pm. I then told him that we had booked an early check-in to which he sounded surprised and wasn’t sure if this was on the booking. He had to ask someone to check the room and was then told that the room had been cleaned.

It was already taking some time for us to be checked in but whilst he was doing this 2 ladies came over and he told them the same thing he told us but said they could leave their bags. He then left off off checking us in to see to the other ladies instead of politely asking them to wait (seating nearby) until he had finished checking us in as he had to attach labels etc to their luggage and give them a slip.

After going up to the room, we started noticing that the room hadn’t been cleaned properly, there was a crisp on the floor, hairs on the bathroom floor and in the shower and the long bolster cushion was left leaning against the wall (I forgot to take a photo of this). We didn’t really want to complain so left it but just before we were due to go to a great MJ tribute act that evening, my daughter noticed suspicious looking hairs on the bedding so for me that was the icing on the cake so I spoke to a member of housekeeping when we went downstairs to leave and it seems that the man on reception was a duty manager. He wasn’t available so we were told that the message would be passed on to him and they would get access to the room. I was expecting for the bedding to have been changed at least whilst we were out but when we got back nothing had been done.

I went back down to reception and managed to speak to the already unfriendly man who then became very angry with me and asked why we had left it until now to let him know and as I was trying to explain that we had only just noticed the hairs on the bed before we were due to go out that evening, he was that angry that he wasn’t listening to me. When housekeeping asked what the situation was he told her that I had left it all this time to inform him after having been checked in for quite some time making me feel like I was in the wrong.

Whilst this was happening between us, the band members from the concert we saw walked in leaving me feeling uneasy and embarrassed.

I asked for the payment for the early check in to be refunded due to the issues we were having only to me met with another angry response of “Do you have proof” at that point I hadn’t taken any photos thinking he may have come up to the room to check and because he didn’t I consequently went to the room and took photographs to show him. He barely looked at them and no apology was given. He told me he would have to speak to his manager but nothing ever came of this and no money refunded!

He then said he would move our room but things just went from bad to worse and I didn’t feel like I could go to him again after the way he had made me feel. In this room, there were countless hairs on this bed also and every few minutes there was a noise that I could only describe as a very loud bathroom extractor fan. It would stay on for a few minutes, go off for a few minutes and come back on again and again and again. This continued for the duration of our stay in this room including through the night.

There was no one on reception when we left the following morning after our 1 night stay so we just dropped the key cards into the box and left.

Both my daughter and myself were hoping that our flight wouldn’t be cancelled due to the very bad weather so we wouldn’t have to go back there. Fortunately, it wasn’t.

I feel that we should be refunded for the whole 1 night stay and receive an apology.

The only positive thing was that this Premier Inn was right next to a lovely cafe/restaurant where the staff were lovely and there were food shops in the area too.

Needless to say the only good thing last weekend was the MJ tribute act we went to see as there wasn’t anything good about the place we stayed.

Personnel jamais disponible, agacé à toute sollicitation: 1/4h d'attente à la réception malgré la sonnette, idem pour entrer dans la salle à manger, pour quoi que ce soit.
Salle de bains SANS balayette, gobelet ou patère.
Aucun ménage effectué en deux jours.
La balayette de wc nous a été carrément REFUSÉE (wc sales en arrivant et donc en partant). Il a fallu demander des serviettes propres et du papier toilette.
Jamais vu ça.

Clean and fairly comfortable. Location just out of town but near enough that you don’t feel isolated. Staff friendly and helpful. Food cooked well on both times I ate there.

Room was everything we would expect from premier inn, clean and comfortable. Staff were exceptionally friendly and helpful. We had breakfast every day pre booked in the thyme restaurant, was plentiful and tasty. Would not recommend the thyme restaurant for dinner however. There are much nicer restaurants on the island that are same price/cheaper. Food was basic and unfortunately microwaving a brownie was beyond their capacity. The waiter however was great and dealt with the issue straight away removing it from our bill.
Parking is free. There are 20 24hr spaces and the rest of the carpark is only for after 6.30pm and before 8.30am. We had no problem finding 24hr parking every day. There was however a broken down car in one of the parking spaces (been there at least 5 weeks accordingly to the fine on it) and the staff use these spaces too so I can imagine in height of season parking in a 24hr space could be trickier.

Room was grubby and in need of an update. Stains on wall and ceiling. Two separate staff members let themselves in on two separate occasion, once while my 9 year old son and I were napping not long after we arrived (tired from travel) which frightened us (yes I complained). Breakfast was good. Waitrose right across the street. 30 mins walk down to Castle Cornet