Premier Inn Koeln City Centre

Great staff, room and food. Came with a small group of friends and had a great time, rooms were comfortable and warm and the staff couldn't do enough for us. Looking forward to coming back

Fabulous greeting by a member of staff. The room was adequate, although every square inch of the room was used, so much so that the hanging space was difficult to get to to hang clothes up and there wasn’t sufficient space to hang much up. The coat hooks were so close to the main door that it was difficult to open and close it without bumping into them. The heating was good as well as refreshments provided. The mattress would have been comfortable but the mattress protector was too small and crumpled up in a heap on the middle of the bed, so the bottom sheet, which wasn’t adequately fitted onto the bed in the first place, was uncomfortable. There was only one hand towel provided and the bath towels were just about big enough. Thankfully we are of small stature! There was plenty of room in the restaurant at breakfast, although it would have been useful for someone to quickly tell us about protocols. Neither toaster was working properly the first day so it took several runs to get the bread toasted. There was a great choice of food which was constantly being replenished. However the sausages were very rusky and soft and the bacon was hard and difficult to chew. Thankfully it was a good location to where we needed to be within the town centre with a convenient, independent car park around the back.

The Premier is a short walk from the train station. The room was big enough, comfortable big bed, coffee machine and kettle. We had the breakfast buffet each morning and it was a good way to start the day. The location is fabulous for walking on the beaches, exploring the town - lots of shops and restaurants right out the front door. Staff were great .

Stayed 1 night in November 25.
Good - good central location with free parking options in the off season outside of summer
Bad - check in was slow with only 1 staff member working the restaurant and front desk, room not the cleanest with stained carpets, no free chocolates in premier plus room and none available from reception, evening meal menu very limited, breakfast was poor - no individual yogurts, limited hot teabag selection, hot food is a wait on service with small portions.
Stayed at this hotel previously and given higher ratings but similar to a lot of premier inns, standards are declining with cost cutting measures in the restaurants.

Lovely, warm , clean , comfortable room.
Staff were great, welcoming and helpful.
Comfy bed and extra pillows if needed.
Shower was great, hot and powerful.

Great location in Tenby. Close to see, bars, restaurants etc. Smaller and very friendly. Rooms were great - very clean. Staff were incredibly friendly

The Premier Inn Tenby was excellent. Great location with parking next to the building. Friendly staff, great breakfast with a nice choice of cooked food, cereal and fruit along with hot and cold drinks. Would highly recommend staying here.

we had a wonderful stay..room lovely and clean...staff was very helpful nothing to much trouble...and the breakfast was brilliant..cant wait to go back

Stayed for 2 nights in a Premier Plus room, its nice having the fridge and coffee machine, but having stayed here on several occasions I noticed these rooms are looking a bit tired, the carpet in our room had marks and stains on especially near the bathroom entrance, my glass had lipstick on, it just feels like it could do with a bit of TLC
I would have liked just a shower in the bathroom, I felt a bit uneasy getting in and out of the bath to use the shower, maybe they will upgrade certain rooms in the future

Ewan was really nice, he welcomed us in and checked us in efficiently
Had a fantastic cooked breakfast, highly recommend, the Chef was really polite and friendly
Cath the manager was lovely, extremely helpful when I needed her assistance
It was another lovely stay and I definitely will be back again
Brilliant location, close to shops

A very comfortable stay, upgraded to superior room. Staff were ver friendly. Only downside was the parking but that is a problem wherever you go in Tenby.

Massive thankyou to all the staff for making our stay so enjoyable and to the chef for our absolutely stunning breakfast. Thankyou all so much. Look forward to our next visit.

The location is ideal for spending time in Tenby. The staff were lovely and the room was spotless.
I stayed in an accessible room due to using a wheelchair and there was plenty of space to maneuver. The adjusted height of furniture and furnishings were great and the wet room was ideal with a fold down chair and handrails that could be folded up too so that someone without accessibility needs had space. We didnt hear any noise whilst staying here either. Really good value for money!
There isn't a Permier Inn carpark, however there is a pay and display car park just around the corner that was really well priced (£10 for 24hrs), as well as a multi story a short walk away too.

Very helpful and friendly staff. As a lady travelling on my own I felt very safe and comfortable staying here. The room was cleaned to a very high standard and the upkeep of the corridor areas was very good.

Many good things about this hotel, and not being a purpose built hotel, the rooms vary considerably. A “plus” room will be OK, but we found 406 ( and 402,404) avoidable. True, being on the top floor it did have a roof top view, but as you can see from the cover photo, the windows are small ( and are 100% sealed) and make the room appear quite dark.
We would stay here again. Good hotel

Great location.
Room clean and adequate size.
Very friendly staff.

We have just spent an exceptional 6 day stay at the Premier inn in Tenby. It is brilliantly positioned for the town and for the seafront. No need for a car.
The staff at this premier inn are outstanding. They went out of their way to help at all times with professionalism and great care. I cannot praise them enough.
Thank you so much.

Great location minutes from the beach, friendly staff and a comfortable bed. Some of the rooms could do with an update due to overall wear - but in summary a great budget hotel for an overnight stay in one of our favourite places in the world!

The staff were fantastic and extremely helpful, air conditioning was fab, restaurant lovely and a good choice, the best premier inn we have stayed in, also very helpful with accessible needs. We used the multi storey to park which was easy to walk to and not expensive.

A wonderful hotel with an amazing breakfast. The staff were all really Friendly, especially Phoenix who did an amazing job serving me breakfast. I would definietly recommend this hotel for a central stay in Tenby. It is exactly what you wpuld expect from a premier inn

The welcome was friendly and the premier plus room had everything we needed. My only minor gripes were that the hot water wasn’t hot enough so my bath was tepid and the TV reception was erratic. The reason I gave the hotel 5 stars was the service I received after my departure, I had left my kindle behind and when I phoned to enquire about it the kind lady on reception went to find it and then posted it back to me at no cost to myself. Amazing service and I will definitely stay again in the future. Many thanks!