Premier Inn Bangor - Northern Ireland

Very professional, helpful and friendly staff. Safe area with a police station right next door and a beautiful park. Also very close to the bus/train station. Excellent variety of TV channels available. The instructions for the heating system were in the room.

Had a fantastic stay in Premier Inn Bangor . Location is excellent with everything accessible by foot. The entire town and seafront is less than a five minute walk away . Staff were friendly and helpful which is rare nowadays . Rooms were huge , quiet and had a large tv which is essential when travelling with family. Internet was easy to connect to and breakfast was delicious and plentiful . All staff i encountered were helpful and friendly - we will certainly be back .

Great all round and close to town. Check in was fast, welcoming staff and easy free parking. Room was a good size and clean

Stop here very Tuesday through work. Bein stopping here now since January. The hotel has improved loads since jen has bein the manger. The staff are always smile pleasant and can't do enough for anyone. The rooms are spotless. Bathroom is really clean
Jen always comes and asks who was your day. And spends five mins haven a chat with me. When it's busy everyone works as team do get things done quick as possible. Look forward to comin and stopping and the premier inn in Bangor northern Ireland every Tuesday.All the staff are on first name terms with me

From check in to check out my experience was second to none. Every team member I encountered was pleasant, friendly and helpful. A special mention to Jen and Susie, they go above and beyond to make sure your stay is as enjoyable as possible. I highly recommend this hotel

The staff at this Premier Inn were exceptionally friendly, helpful, and professional.
A special thank-you to Alison, who greeted me by name and made me feel truly welcome.

Thank you to all the team for a great stay!

All excellent in all aspects. One of the best Premier Inns I have stayed at. I would strongly recommend this excellent hotel along with its very welcoming staff.

We had a lovely stay at this hotel, the staff were brilliant and couldn’t do enough to help. We stayed 3 nights in a family room which was larger than we had experienced in other premier inns which was a pleasant surprise. The hotel was clean and a credit to the staff, the only downside was the restaurant was closed throughout our stay due to staff sickness.

We spent 2 nights there as a family of 4, 2 adults and 2 children (age 6 & 4). Family room consisted of a double bed, a single and a folding single bed. The room was satisfactory, tea/coffee making facilities, sufficient linens/pillows etc. WiFi was patchy at times but ok. Tv in room with free-view channels, not a smart tv. Room was overall clean but the bathtub required a bit of extra attention. All staff we interacted with were pleasant and helpful, nothing seemed to be a bother, from check-in to the serving staff in the restaurant/bar. Breakfast selection was standard for what you would expect and replenished frequently. Evening meal provided a wide variety of options for both adults and children. Food was good value as a family, especially when the meal deal was selected and child’s meal is free with every paying adult meal. Hotel is located beside a park which was lovely for an early evening walk and very close to the town & train station.

On arrival to the premier inn a friendly but too casual staff member checked us in, (perhaps too comfortable but cursed a number of times)
check in took a long time due to “systems” head office buys but don’t always work. She offered us meal deals which we said we’d be interested in to then say the bar/restaurant was busy but to buy them when we come down:
When we came down to the bar there were plenty of tables but were told it would be 45 mins before one available, it appears despite a full hotel they were very understaffed. No offer of taking a table for drinks while we wait.
Our room smelled of smoke /musty. But visually appeared clean.
Unfortunately our son had an accident falling backwards from his bed through a gap, hitting the wall at the window and splitting his head open. I went for first aid help and was blessed to be met by Georgie.
Georgie was incredible, he was calm, friendly, supportive and thought of little things like a care package of fruit drinks and treats for the hospital wait. He was brilliant with both our sons and two anxious parents.
I work in customer service and people like him make such a difference, his calm friendly leadership was just perfect for our anxious 1 hour in room before leaving for hospital.
I can’t say I felt the same from the duty manager.
A real mixed bag of a visit. Accidents happen, georgie was brilliant, I’m not sure the set up of the bed was ideal. I sought out staff before checking out to return the bloody towels, and to discuss the accident report. There was no checking in on us without that. Again it feels the hotel is busy with minimal staff.
Thank you Georgie for really making a difference to our family. The rest of the trip was unfortunately not what I’d expect of a premier inn if there had been no accident Id still have been every underwhelmed at best. There’s 5 stars for Georgie, 2/3 for the hotel and experience overall.

We stayed in Premier Inn, Bangor for 3 nights. We found Suzie and her team to be excellent. They made our stay really enjoyable. The room was very comfortable and the bathroom was pristine.
The staff were friendly and efficient and the breakfast and evening meal were really good.

We always stay here when we visit Bangor. We stayed last on 1st September and the manager, Roshan was more than helpful. Food isn't great especially on the evening but otherwise the hotel is very quiet, warm and comfortable

WHITBREAD COMPANY should be ashamed of yourself staff over worked. Jen and Chris yous are totally wasted working for this company. 1 member of staff managing checkin and bar service also seen front of house staff doing housekeeping stripping beds cleaning rooms🙈 I am returning to this premier inn end of October simply due to the amazing staff who make you feel like home can’t do enough for you. Promotions in bar please if you are going to advertise drinks promotions please can you have the drinks to avail of this promotion not the staffs fault again WHITBREAD COMPANY. Rooms spotless Restaurant and bar spotless how they get the time to keep this hotel running I have no idea 🙈 ohhhhh yes I do over worked staff who is going to be ran into the ground who will not be able to keep up something will give. Looking forward to staying again at the end of the month simply due to your staff. Don’t want to run down any premier inn because I do like the hotels but seriously need to evaluate staffing issues x

First time stay here and it was a nice experience with good views of the park from our window.The hotel is situated quite close to the town centre and the train station which has a regular service into Belfast. The rooms are clean but storage space is limited these days due to a refurbishment of the rooms which has done away with a decent sized wardrobe. We only travel light due to travelling on a motorcycle but even our small amount of luggage causes us a problem with nowhere to put our belongings apart from on the carpet.
With the hotel's location, we were able to walk along the North Downs Coastal route towards Belfast Port which is very interesting and follows the railway line that came in handy when we got tired after walking for a few hours.

Room was comfy & clean. I have a range of food intolerances, the staff were excellent at Dinner & breakfadt. Quality of food was lovely. All Staff (in particular Susy) were friendly courteous & efficient.

Good location on the outskirts of the town centre but within walking distance if you fancy an uphill walk.Close to train and bus station 40 minutes train service to Belfast for £8.30 regular service.Overall not a bad place to stay, Downside beds not what they used to be, creaky and not a great mattress to sleep on. Pillows were awful so had to ask for more.Average breakfast and evening meal not great.Much better options eating out. Room only had 1 chair for two people so it's a fight for first in gets the chair to sit on. The staff are friendly but not enough of them. Stood waiting to check in and stood waiting for breakfast.

Just had a 2 night stay in. Premier Inn Bangor..Had a very welcoming experience.Room on 3rd floor was very clean and tidy,also very quiet... evening meal's and breakfast was delicious....Staff were welcoming and efficient...A big shout out to Susie and Chris in particular for all there help during our stay.....Will most definitely return in the near future...

Really enjoyed our 1 night stay. The hotel is in a great location near all local amenities and there is free parking on site for all guests.
Our room was clean, comfortable and spacious with a great shower.
We were on a meal deal offer which was great value including a 2 course dinner plus drink and an unlimited Premier Inn breakfast, which was lovely.
The staff were all very friendly and helpful and the manager particularly provided great service to all guests.
We will be back I’m sure!

Jen is an absolute credit to premier inn..
She’s polite switched on efficient and so helpful..
She brightened up our mornings..
It’s good to meet good people and this lady is one of the good ones..
We look forward to catching up with her at Bangor in a few months time

My experience at This Hotel was never stayed in a hotel by myself the staff have made me so welcome its like my second home Brona knows how to pick staff only thing I don't like is checking out and the ground floor room is perfect for me I lost my Dad earlier this year had other family illnesses the staff here have helped me through the hardest time of my life &im very grateful to them they know that