Premier Inn Maidstone Town Centre

Hotels
•
Premier Inn
8.4 (64 reviews)
5-11 London Road,Maidstone,Kent,Kent , Maidstone , GB
0333 321 9287
Maidstonetowncentre.PI@PremierInn.Com

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Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
High parking costs
Breakfast variety
Shelter usage concern

Categories

Cleanliness
8.11
Most reviews mention that the rooms were clean, though some concerns about the hotel being used as a shelter were raised.
Service
9.08
Staff are frequently commended for their friendliness and helpfulness, exceeding guest expectations.
Location
9.12
Location is frequently praised for being convenient and close to town.
Room Quality
8.57
Rooms generally described as comfortable and of a high standard.
Amenities
8.1
Standard amenities were mentioned, but parking was criticized as overpriced.
Value for Money
8.06
Value is affected by high parking costs and the hotel’s other pricing, which received mixed feedback.
Food and Beverage
7.61
Food quality was decent, but some reviews indicated room for improvement in breakfast variety.
Overall Experience
8.58
Overall positive experiences were reported, with a willingness to return noted by multiple guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:53

Property Description

Discover the perfect blend of convenience and charm at Premier Inn Hotel Maidstone Town Centre, your ideal gateway to explore and unwind.

Vibrant Location
Positioned in the heart of Maidstone, experience the thrill of local festivals like the River Festival on the Medway and indulge in some retail therapy at Fremlin Walk.

Comfort and Relaxation
After a day of adventure, retreat to our comfortable rooms designed for your ultimate relaxation, ensuring you recharge fully for the next day.

Dining Delights
Savor delicious meals at our inviting restaurant, where every bite is crafted to delight and rejuvenate your senses after a busy day of sightseeing.

Elevate your stay and immerse yourself in the beauty of Maidstone – book your room today!

Important information:

Chargeable limited on-site parking is available at the hotel, managed by YourParkingSpace. Parking entrance is situated on Terrace Road ME16 8HU. Please note parking operates on a first come, first served basis at £9 per 24 hours. At check-in, you will be provided with a discount code for parking to be used daily. Alternative parking is available nearby, just a 7-minute walk away at Lockmeadow (Barker Road, ME16 8SF). The rates are as followed: Monday – Saturday, between 8am and 6:30pm prices are: up to 1 hour – £1.00, up to 3 hours – £2.50, up to 4 hours – £3.50, up to 5 hours – £5.00, over 5 hours – £6.50, free parking from 6:30pm to 8am and free parking on Sundays.
From the M20 (from London) exit at J5, at the roundabout take the 3rd exit signposted Maidstone (West) Aylesford A20. At the next roundabout take the 1st exit (A20 to Maidstone). Continue straight over the next roundabout to stay on the A20 to Maidstone. Arrive at Maidstone Premier Inn on London Road, Rocky Hill.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 64 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.58
C
Christine • solo_traveller • ch
8
Pros:

Die zentrale Lage und die guten Betten

Cons:

Im Bad ist eine sehr schlechte Beleichtung, für Gesichtspflege ungeeignet. Grosser Mangel an Ablage für Kleider.

2026-07-25 • via Nuitee
S
Sven • couple • de
9
2026-07-25 • via Nuitee
P
Pernille • solo_traveller • dk
10
Pros:

Fin beliggenhed i forhold til byen, dejlige værelser og en god afslappet atmosfære omkring baren..

2026-07-25 • via Nuitee
S
Sarah • couple • ee
10
2026-07-25 • via Nuitee
J
Jeannie • extended_group • se
7
2026-07-24 • via Nuitee
T
Thorbjørn Jørgensen • solo_traveller • dk
7
Cons:

Vi blev lidt skuffet over service i receptionen.
Vi ville bestille en pizza kl. 19.00. Men det var ikke muligt da de havde pause.
Vi gik istedet ud i byen og spiste Assiatisk lige over for Hotellet

2026-07-24 • via Nuitee
P
Philippe • extended_group • ch
8
2026-07-24 • via Nuitee
A
Antje • solo_traveller • de
5
2026-07-24 • via Nuitee
A
Anja • family_with_children • de
5
Muss man kein 2. Mal machen
Pros:

Die Lage ist super.

Cons:

Das Personal ist unfreundlich, besonders beim Frühstück. Kein guten Morgen, kein nettes Wort. Die Gäste werden unfreundlich angemault, darüber wird sich dann mit Kolleginnen noch gebrüstet. An der Rezeption beim Check out kein Wort, kein schönen Tag, kein auf Wiedersehen, kein wie hat es ihnen gefallen. Nur ok. Das Renigungspersonal ist laut und auffällig genervt, kein guten Morgen. Im ganzen Haus kommt man sich hier unerwünscht vor. Man ist da scheinbar nur geduldet.

2026-07-24 • via Nuitee
F
Frederik • solo_traveller • be
8
Pros:

Goed bed en goede locatie

Cons:

Zeer warm op de kamer. Airconditioning werkte niet goed

2026-07-24 • via Nuitee
M
Maiju • couple • fi
8
Yhden yön yöpymiseen sopiva, kun tulee laivalla Suomesta myöhään illalla
Pros:

Ihan hyvä hotelli yöpymiseen, kun tulee laivalla Suomesta. Matka satamasta oli lyhyt. Autolle löytyi parkkipaikka kadun varresta, emme edes käyneet katsomassa olisiko hotellin omalla parkkipaikalla ollut tilaa. Parisänky oli hyvä ja huone tilava. Aamupala oli hyvä.

Cons:

Käytävässä tunkkainen ilma, huoneessa kuitenkin ihan raikas sisäilma. Wc oli vähän huonosti pesty.

2026-07-24 • via Nuitee
A
A • family_with_children • se
7
Нормально
Pros:

Быстрый чек инн, тихий отель

Cons:

После долгой поездки не было сил менять номер, было грязновато , жарко 26,5 и перед дверями было страшное пятно и полотенец на 2 персоны, хотя забронировали на 3

2026-07-24 • via Nuitee
J
Jani • solo_traveller • se
9
2026-07-24 • via Nuitee
C
Claudia • couple • it
9
Pros:

Ci siamo fermati una sola notte, di passaggio, ma è stato molto piacevole. Stanza adeguata, silenziosa anche se sopra la strada, mi ha fatto piacere. Staff molto gentile, ci han fatto parcheggiare la moto nel loro garage senza dover pagare il supplemento, lo abbiamo apprezzato molto. Struttura ben tenuta e ambiente piacevole, vicinissima al centro di Lubeca

2026-07-23 • via Nuitee
D
Daniela • couple • de
1
2026-07-23 • via Nuitee
J
Joni • solo_traveller • fi
9
Rauhallinen ja siisti hotelli hyvällä sijainnilla
Pros:

Hyvä sijainti päärautatieaseman ja vanhan kaupungin välissä, siisti ja tilava huone. Aamupala oli kattava. Meille sattui huone joen puolelta, mikä oli hieno lisä.

Cons:

Huoneessa ollut likainen kahvikuppi teki ikävän alkusäväyksen. Vapaat aamupalapöydät oli yhtenä aamuna täynnä likaisia astioita, joten joutui itse raivaamaan tilan.

2026-07-23 • via Nuitee
P
Pascal en Miranda • couple • nl
7
Pros:

Prima Hotel. Voldoende ruimte in de kamer. We hadden wel Premium.

Cons:

De Airco werkte niet goed.

2026-07-23 • via Nuitee
B
Binder-Baumgartner • solo_traveller • at
8
2026-07-23 • via Nuitee
K
Kim Philip • solo_traveller • de
9
2026-07-23 • via Nuitee
B
Bianca • solo_traveller • de
5
Pros:

Die Lage

Cons:

Parkplatz Situation. Behindertenparkplätze im Haus werden nicht dem Zweck entsprechend freigehalten, sondern an bereits bezahlte überbuchte Parkplätze weitergegeben.

2026-07-23 • via Nuitee