Premier Inn Maidstone - Allington

A comfortable, functional hotel that's quiet, friendly and with all the usual Premier Inn features. Good value as well out of season.

We often regularly travel back to Maidstone to visit family and friends. And this has now become our preferred place to stay.
The staff are always so friendly and welcoming, there was a very nice chap on reception all weekend and the manager is lovely. Also Carol in the adjoining Beefeater is wonderful.
The room was very clean , comfy bed and hotel,although busy, was very quiet.
The breakfasts were good , especially on the Saturday, our only criticism would be that Sundays was very slow service , but we could see that the staff were very busy indeed.
Overall a very good stay and we will be back soon , thank you.

Einzigartig war das überaus freundliche und hilfsbereite Personal. Die Betten waren sehr gut und man hatte eine erholsame Nacht. Ausgangspunkt für viele Sehenswürdigkeiten in Kent.

This was my first time here and I got to say what a lovely place, nice calm feel in a beautiful area. The bed was super comfortable which made me feel ready for the tasks ahead. But the real gems were the staff, Thank you so much for the services you provided. A lady called Carol made my last evening the best, she made me feel like I didn't have a worry in the world with how she took care of us. Breakfast served by Katie was fantastic and still continued to keep the calm relaxing presence and standard from the night before. Huge Thank you if I get the chance to come back I will. Definitely worth a visit.

This has to be without a doubt the friendliest premier inn ever!
The staff are wonderful, the reception staff, waitress and cleaning staff.
We spent four days in the hotel and were always greeted by happy and smiling faces.

The room was clean and tidy, spacious and quite.
My only slight negative was that was very warm even with fan but there were four of us in one room !

Highly recommend this hotel!

Room was very poor hygiene i could write my name in the amount of dust on the top of wardrobe. Tv and pictures also had thick dust on the tops enough to know they had not been wiped clean for more than just a few days. No air conditioning so a fan provided which when used would just blow the dust around the room aswel as the hot air. Dispite hanging the sign on the door that states sleeping do not disturb a member of staff still opened our door to the shock that it was actually occupied.

The staff are extremely welcoming&professional, the service is excellent, the beds are comfortable, the rooms&bathroom clean, the hôtel is quiet, the pub is great with a large variety of breakfast foods that carter for every diet.

We stayed here one night prior to getting the ferry from Dover. I would definitely recommend this place to stay - lovely friendly reception staff. We had a lovely dinner in the evening - salmon was excellent with gorgeous roasted vegetables. We had the breakfast next day which was also very good. We will definitely stay again.

Welcome to the 90's! The hotel does not have any air con and the rooms on the top floor heat up dramatically in the summer. They give you a floor standing fan to try to keep the room cool! The fan we had span and made a load of noise with very little output! Our room got up to 28 degrees in the night with windows open and the fan running on full blast! There is no way to contact reception from the room! I had to walk down to reception to ask for another fan and then carry the large floor mounted fan up two flights of stairs!

Could not fault anything. We arrived in the middle of the heatwave. The staff member who was cleaning other rooms came to ask us if we would just like a sheet which she got for us. She also went and got us some cold water. A real star.
The room was clean and one of the quitest hotels we have stayed in, nothing was too much trouble for the staff

Had a lovely night at Premier Inn Allington. Reception staff friendly. Room was great (room 6) but to be honest, the shower was awful. Bar staff were very pleasant and the food was lovely (Pork ribs and chips). Would definitely stay again.

The Premier Inn was generally ok, except their failure to check our requirements, one question it seems, ie we booked 2 rooms for 4 adults and 2 children paying for our breakfasts as well as accomodation.
We also had dinner in the Beefeater, waitress took our drinks order and brought 4 pints and 2 halves of coke max to our table, spilt all of it, mainly over my daughter! We know accidents happen but there was no effort to reseat us even though there were options available, in the end we got up and moved ourselves, we asked for replacement drinks 3 times and in the end my daughter went to the bar herself to ask for them. We ordered our food and when it came 3 of the 6 plates had incorrect items, that was sorted quite quickly. But by this time it was late,none of us wanted any dessert, even the children.
At breakfast we presented ourselves and were greeted with a very brisque "have you booked" to which I confidently said yes and we've paid for it, "well you haven't booked" you're not on the list, which is where the question I mentioned at the beginning of the review came in, did the receptionist ask you if you wanted to book a table, I to which I responded surely the fact we paid for it in advance would answer that! By which point I must admit I was getting a bit annoyed, she flung a dismissive hand at the empty table for 8 behind us and said you'll have to sit there until we can sort you out. We sat and waited nearly 35 minutes before anyone spoke to us again (except to say we're very busy with people who've booked their tables).
When we ordered our breakfast it came about 25 minutes later only 1 of our 6 plates had the
right items we'd ordered, the waitress brought a bowl of extras ie sausages bacon tomatoes hash browns, no apology and said there you go pick what's missing out of that! Utter shambles and I speak as someone who's stayed at Premier Inns hundreds of times with rarely an issue.

Nice hotel. Friendly staff and a perfect location for us for visiting daughter at Uni. Unfortunately we were there on the hottest weekend of the year and with no aircon and a window that barely opens, we almost roasted alive in there. We did know there was no aircon so just unfortunate timing but it’s not something we’ll do again in the summer months. Lesson learned.

1st of all thank the hotel for giving me a room I requested. Reception had a lad on that didn’t seem to know how the system worked and the lady that did know just wanted to go to clean the rooms. We checked in at 3 and by 8.20pm we had 3 fire alarms going off. We were in and out like Bonnie Blues mates. Luckily we had no more alarms but at 2am a family were letting their kids run about so Lenny Henry is wrong and you don’t get a decent nights sleep.
On to breakfast I would suggest you save your money and visit a local Wetherspoons.

Lovely hotel , with nice walks around the lake . Room was cool and had a nice new fan . Receptionist was helpful with getting us a taxi to party . Had breakfast was freshly cooked to order . Always stay here as sometimes a lone traveller feels safe and comfortable

The service in the restaurant was exceedingly slow. The food was disgusting and embarrassingly bad. Over cooked freezer food. I will NEVER go back!
We had to wait so long and the restaurant wasn’t even busy. I had ribs and chips, the chips were hard, the bbq sauce was bought in and tasted really synthetic. I don’t really have anymore words to say quite how bad everyone’s food was!

Always a cheerful greeting on arrival. Free Parking. The rooms are what you expect, spacious, clean and functional. Television, Wi Fi, Tea & coffee, little milk cartons with kettle in room, which you can replenish anytime. Beds are quite high off the ground but, fine for most people. On suite bathroom with shower is functional and clean. Duvet's are a bit thick, so can get a bit hot at night, great in the winter, not in the summer. No aircon, so can be uncomfortable in high summer. Also, no lift, so if mobility is an issue, would need to book a down stairs room. Breakfast is served in the Beef Eater next door. Good choice of cooked or continental available. Evening Meals and Bar in the Beef Eater. A great no frills, functional hotel. As with all Premier Inns, you know what to expect from your stay.

Comfortable, quiet and clean rooms perfect for a short stay. The dining experience with Beefeater has gone downhill. Food is ok, but nothing exceptional, and there is a long wait to be served in the evening. Breakfast is as ever copious and cooked to order in addition to the buffet items.

As usual the stay was pleasant, the breakfast was excellent, lots of choice.
As a quick stopover the location and parking are excellent, not far from the motorway and 40 minutes ago from the channel tunnel.
Nothing more to say as all went smoothly.

The staff here couldn't be more helpful, nothing is too much trouble and they're always happy to chat.
Bella especially has been brilliant, checking on room cleanliness and if anything needs sorting out.
Really great stay, perfect for motorway access and rooms are quiet