Premier Inn Newquay - A30/Fraddon

Stayed here for one night. Room was clean and bed was comfy. Only one towel for two people. No drinking glasses. Tea and coffee were minimal and barely any liquid soap. Was nice and quiet for the evening, I think this would be an issue if not in an even number room though. Noisy traffic in the morning as shoppers driving to the shops right next to you so I don’t think ideal in warmer weather when you would like a window open. Premier inn sign was covered in green mould on the building outside.

A really lovely place to stay, very comfortable beds,clean,and very obliging staff especially one member called Nicky Partridge who went out of her way to make our stay extra special.
Thank you for a lovely stay 😊

Easy access to the main A30
Clean and tidy, welcoming at reception.
Room clean and tidy.
Breakfast cooked to order which ment very fresh and delicious. Well worth the money. Stay every time in Cornwall.

Really central yet amazingly quiet location in Cornwall just off the A30. Located in a shopping village it benefits from M&S, Boots, TKMax, Starbucks, and 24hr McDonalds as well as a well equipped 24hr Shell fuel station amongst the outlets within 100m of the hotel.
A very friendly atmosphere made all the more appealing by a room that was both clean and well appointed with an en-suite shower and bathroom.

Terrible treatment from the time we arrived to when we left! Will never ever go back.
The male receptionist is xenophobic and homophobic and made my partner and i feel extremely anxious and uncomfortable!
Put a massive damper on the birthday celebration so much so that we spent as little time there as possible. Also no air con and the fan provided was very load and the shower curtain was old and dirty.

Came here staying for just 2 nights as a base for visiting family.

Got here an hour early and asked if we were able to check in early but was told it would be £15 so chose to visit nearby shops.

When we got into the room it was nice and big, bathroom was clean and a good size.
Only 1 bedside table so had to pull the chair over to the other. There is just 1 usb port on each side of the bed, no plug sockets. The only plug sockets are on the other side of the room and there is a total of 3 sockets 2 of which occupied with the hair dryer and a lamp.

No shaver point in the bathroom.

We noticed a funny smell in the room which we thought would disappear but it didn’t, it smelt musty and a bit like cigars. We spoke to reception who gave us a bottle of air freshener, this worked for a few minutes but the smell lingered and smelt quite chemically. It kept waking me up. The 2nd day we were out all day so left the window open so it could air out, but when we came back 8 hours later the room still smelt really musty and chemically.

Staff were nice but wouldn’t stay here again, will stay at quintrell downs as we never had this issue there

On arrival the check in was ok but could have been better as the 2 people at the desk would rather talk to each other it seemed.
So i let this go as they seemed like nice people.
We then went to our room and found it looking like it needed a bit of updating.
Ie the toilet basin cracked and broken ,dents in the walls ,and mould inbetween the tiles in the bathroom.
Maybe abetter maintenance schedule needed here?
We then went next door to the restaurant which was ok the drinks was fine but the chefs need a little lesson in not overcooking foods..
I have stayed at this place several times over the years as its very handy for newquay .
I am not sure about going again now .i really did expect better.

Premier Inn er ikke et sted jeg kommer igen. Service er dårligt og manglende opfølgning.
Stedet er utroligt beskidt og meget smidt

The hotel looks very tired from the outside but once inside room was very modern and upto date although next door to a dual carriageway you could not hear anything in the room.

I went for 4 nights with my wife and granddaughter over the August bank holiday 2025. I used to stay here back in the 90s and sadly nothing has changed buildings-wise. Back then there was a problem with noise, now the problem is HEAT. Room was 26.5°C (outside temp was 14°C) when we arrived with a fan on No. 12 maximum blow, which just moved the hot air around the room, it is NOT aircon. The window opens around 5cm, just not enough to make a difference. The room was just a sauna with a bathroom that smelt of damp and mould. The net curtains were dirty and the room was sweltering, just like a sauna. Terrible sleep due to heat, and clothes stuck to me for same reason after showering. I tried to get a change of towels and bins emptied after two days, however there was no one on reception to ask, I had to leave a note on a tourist leaflet, then saw receptionist having a chat in the corridor with a cleaner. The cleaners left two fresh towels and emptied my bin only.

I paid £331 for 4 nights, not a King's ransom, but an average of £82.75 which is far more than it was worth. The receptionist told me that all the guests complain about the heat, but it is NOT mentioned in their advertising, which I think borders on dishonesty.

I will NOT stay here again

Just got back from this Premier Inn have stayed here several times over the years. It has gone down big time it looks grubby from the outside,net curtains were filthy as were the windows,mould on bottom of shower curtain only good thing was the fan in the room. The pub next door is also grubby and food is awful both places need a serious upgrade,will not be staying at this one again.

All good and as expected however the room was so hot (28 degrees) which made it difficult to sleep. A fan was provided however this didn’t make a great deal of difference.

Very noisy . Very hot in the corridors and in the room . Bathroom dirty . Hairdryer not working . Breakfast on the second day was cold .

Rooms are fantastic: massive comfy bed, chaise longe, desk with chair, big tv, loads of storage mirrors and lights, big oscillating fan, tea and coffee making facilities, big bathroom with bayliss and Harding toiletries, shower and bath. Awesome

Me my wife and daughter spent me and my wife's 10th anniversary weekend break here. The location was fantastic Rooms clean and friendly staff. Special thnx goes out to Craig and Trudy on Reception who were particularly attentive to us thnx.

The hotel was in my opinion average, across the board, dated and a little untidy. On a plus side the staff were helpful, until the week after I left when I got a parking fine of £57 for the Wednesday night. I had stayed Monday to Friday and booked in for parking on screen as guided by a member of staff.
How was it possible to get a parking fine for the Wednesday?.
I of course appealed on line, and I called the hotel who were going to sort it and call me back.
After numerous calls and 2 weeks later, I received an email stating the “parking fine appeal had been successful”. No apology, no nothing.
Sorry but I won’t be using Fraddon premier Inn again.

We arrived at this Premier Inn in the mid evening as we had just come off the boat from the Isles of Scilly. When we walked in the room is smelt damp and there was a dyson type air conditioner on. We nearly went back to reception to ask for another room.
We could not leave it on overnight as it was noisy. The dyson control wasnt left so we couldnt switch it back on either. This made the stay disappointing. We managed to get a parking space easily and its by McDonalds and a retail part and by the A30 so handy. Nice towels. Think it was room 20 on the end of the corridor. Would not be good for asthmatic people

The Hotel isn't bad as long as you don't get a room on the end. As soon as we opened the door the smell of Mould hit me in the face...when I complained all we got was a spray around the room whilst we had dinner. We did get a move for our second evening but spent most of our stay in a room which most likely should be a cleaning store room. Very disappointed would not recommend, I would say avoid and stay elsewhere.

Great staff and pleasant stay..
The view are nice and really nice location
Had a good family weekend
The breakfast was good value for money
Ample Free Parking available which is a bonus point
This place is close to places like Lands End, Fistreal Beach and to retail park
Worth a drive

One of the worse nights sleep I’ve ever had in a premier inn. My choice was to try and sleep in an extremely hot stuffy room or open the window (it only opens a small amount and then have a slightly cooler room but listen to the Lorry’s rumbling pass on the A30. The room came with a Dyson fan but that was of little effect. I had one of the rooms closest to the main road and as soon as I checked in mid afternoon I asked to change to one further away but was told the hotel was virtually full so there was nothing they could do.
I tend to pick premier inns as you know what standard you’re getting, I won’t pick this one ever again.