Premier Inn Stockton-on-Tees - Preston Farm

We visited this hotel for a Christmas shopping weekend and had a fabulous time. The rooms have had a make- over since we last visited and were very modern. Ours had a fantastic bathroom with walk-in shower. The hotel is situated on the Trentham estate, and we were able to walk to the shopping village, garden centre and winter light trail within a few moments.
Buffet breakfast the next morning was great, with plenty of food options, regularly replenished, one of our better premier inn experiences.
There is also a great feee car park.
We love this hotel and look forward to our return,

The premier inn was clean . The room we stayed in was on the ground floor facing the road behind the trees but it was still noisy which can’t be helped . We decided to pay for breakfast as we was stopping over night . Oh my god wish we hadn’t now . We was told the table over there by the pillar After a while I just moved as both me and hubby are tall and we was very cramped. I went to get a cooked breakfast it was baked up and most of it was slopped on the counter.The toaster kept burning the toast in the we had a cup of tea and left and had are breakfast in the shopping village . I was really upset about

Booked early checkin room ready on time. The rooms are spacious, clean warm and the bed was comfortable. Tea and coffee facility good in the room. Breakfast next door at the hungry horse was perfect. Would definitely stay again

Convenient location, free parking, quiet, friendly staff. Stayed in the Annex which overlooks the car park which helped with keeping an eye on the car. 5 mins down a hill to the town centre. We ate in The White Lion in town due to the poor reviews of the adjacent Hungry Horse. Recommend this hotel for a short stay on the area. Uber to Cheadle cost 11 quid but other cheaper options available.

Great staff, Laura and Tory are a great double act. Clean room and the breakfast was really good, would recommend this hotel.

I stayed 4 nights with 4 work colleagues , we all had breakfast every day and enjoyed it . Would have been even better if restaurant was open at time of our stay but hey ho , staff gave us some nearby eating places to try and we enjoyed them , staff was Laura and Tory really helpful and friendly big thankyou. We are back next week and looking forward to it.

The premier inn plus rooms were very nice.
No complaints here at all.

What I did find very disappointing were the staff. Customer service was very poor. Especially those taking care of the bar / restaurant. So slow , not a care in the world.

2 male staff were awful. Might as well call one KitKat as he was always on a break. The other ET as he looked like he wanted to go home.

Even when I finished breakfast in the morning no one said good bye even from reception. I understand this is a budget hotel but cmon you can do better.

No hot food. Which was the main reason to go. Wasn't even told. Only upon walking to the room did I learn the kitchen was closed.
Very poor.

1 night stay in the annexe, room 47. Disgusting smell inside the lobby of the annexe as a fast food takeaway box had been thrown on the floor with chips and nuggets all over the carpet. When i mentioned this at check the very nice member of staff explained to me that the night porters were not allowed to cross the car park and check on the annexe for "safety reasons". Don't get me started on the Hungry Horse restaurant next door that the Premier Inn sends its customers to for Breakfast and if you choose Dinner also. This restaurant is a complete mess & shamble. Had to twice send back a cheese burger as it was cremated and as a hard as a discus. Chef cant even cook a burger! Had to wait 40 minutes for this abomination and i was one of a number of customers who were forever chasing up where their food was. Bench seats you sit on are wearing through, carpet was grubby and the whole place seemed like no one from Greene King hierarchy cares about how the restaurant looks as they wouldn't allow it to get into this state. premier Inn should disassociate itself away from the restaurant next door as it ruins the stay. Staff are lovely at the Premier Inn by the way.

would definitely recommend! Ali is extremely helpful and professional at her job. Its always nice to see someone so cheerful and made my stay a lot more enjoyable! Cheers Ali

Really enjoyed our stay, drove up from Kent to a nice clean, large family room, looked like a premier plus room which we didn’t book, room 14, the kids loved it, including the purple light in the bathroom, the location was perfect, free parking, shops right outside at Trentham Gardens, a huge garden centre, restaurants. We had nice breakfasts, help yourself buffet, kids ate free, staff were good, All in all we had a great stay ⭐️⭐️⭐️⭐️⭐️

Check in was good, car park plenty of spaces, room was clean and bed comfortable as expected at this.hotel chain.
Unfortunately this time I visited the brewers fayre pub attached to the hotel was undergoing renovations so there was no bar or food in the day.

Love Premier Inns and this was our first stay here and it is now one of our favourites. From the lovely, warm welcome to the clean and quiet room, lovely cooked breakfast in a nice setting and a great location, only a few minutes walk from the town centre........perfect. Will definitely be staying here again.

Stayed a few rimes now staff great , leanne and kirsty are always bery pleasant and professional and nothing is to much trouble

stay here alot . great location nice n peaceful. staff are nice helpful and polite! the manager very helpful! well recommended. nice breakfast also👌

Perfect location for our visit to Stoke for my son's wedding. Next the retail park and gardens at Thentham. Accommodation was comfortable and food & drink was very nice.

We're actually still here but I felt that I needed to write a review straight away.
We're staying over for 2 nights and I know that you can't go wrong with a Premier Inn but what makes this place stand out has to be the staff. The gentleman who checked us in made us feel welcome right away. A very funny man. The lady who I saw cleaning one of the rooms this morning had a lovely attitude and a very cheery "Good morning"
Obviously, it's a Premier Inn so it's clean and comfortable and well equipped with everything that you need.

We will definitely stay here again.

I stay in a lot of Premier Inns for business and holidays. I usually have a decent experience.
This week, Preston Farm was a disaster. Two nights in a room with a broken shower. The next in a room with cold water only. Glad to have a warm shower on the 4th evening.

Really enjoyed our stay with this premier inn as I’ve had a few bad experiences with other stays at other locations rooms spotless and bed very enjoyable to sleep on,breakfast was a joy although it was very busy Taylor and Chloe handled it very well will definitely be staying again.

Would definitely recommend more staff with it being so busy.

Lovely staff making our long weekend very enjoyable.
Great breakfast and comfortable stay.
Fantastic value for money,