Premier Inn Rhyl Seafront

Very clean, comfortable and quiet room with helpful and friendly staff. Convenient location on the sea front, with a free hotel car park just around the corner. The restaurant was closed for refurbishment but the hotel provided free tea, coffee, croissants and fruit in reception in the mornings.

Very friendly staff clean room and bathroom easy check in and check out. Staff help out with facilities and where very natural in conversation

We always stay at this Premier Inn when visiting family & friends. It’s convenient for us as it is in an area we are familiar with.
The rooms are comfortable and this particular one - no:125 - was very quiet.
The staff are always friendly & helpful and it’s good value for money.

Nathan and his team in the restaurant could not be more helpful, Caroline on the premier inn hotel side is more than helpful nothing is to much trouble , I shall be back

nice staff on reception nothing too much trouble .. as ime disabled blogger cant reccomend this place enough .. huge bed low bath with shower .. large bedroom great for wheelchairs .. sea view from window.. extra pillows brought up on request .. disability accesible room .. booking for xmas now .. ignore bad reviews

Normally our stay at Redhill is very good but due mixup over room request took the edge off. Also the fact that the reception phone was on silent so had a long walk to speak to reception for a bath towel.

An overnight stay with friends meant picking somewhere convenient for all coming in from different parts of southern England. Hence this PI. Good points: friendly reception and bar staff, excellent shower, very comfortable bed and comfortably priced drinks in bar. Not so good: the meal in the Beefeater restaurant next door. I had probably the worst steak I have had in the last five years. If the kitchen are prepared to serve up a slab of rubbery, warm, greasy and unappetising meat then I thought I should at least try and eat it. But it was truly horrible. What made it even worse was the bitter tasting ‘Steak’ sauce. I considered asking for a replacement (with no guarantee of improvement) but that would have left me eating on my own after my friends had finished eating their respective food choices - not steaks. I mentioned my disappointment to the very friendly table server and she was sympathetic. 18 hours later I am still slowly and painfully trying to digest the last (I hope) of that steak.

The reception was more than helpful and it was a great experience checking in. Originally, I was in room 106, but it had no wireless internet connectivity. The reception changed me to room 6 hoping I would get better connectivity downstairs. No luck and as helpful as reception was, they are not IT experts nor should they be. In 2025 there is really no excuse not to have solid wireless coverage throughout the hotel. Reception even gave me an access pass for the fast wireless, but there was no signal in either room.

Later, when I went to the attached restaurant at 7 pm for a table for one person, they told me the next available time was 8:30 and I was not allowed to order food at the bar, nor for carry out back to the room. It would be great if they work out a take to the room solution in such cases.

The location of this hotel is great. But im afraid it stops there. We were allocated a room on the 1st floor. The entire corridor smelt of damp and mould.

The room was ok but we had dirty cups and which needed to be changed. The shower curtain was too long and sat in the bath. The plug had rust all around it. The curtains in the room itself were stained and looked like a wash wouldn’t hurt.

The hotel was quite noisy during the night with people coming back to their rooms.

The staff were rude and ignorant and not very welcoming at all. The car park is a short walk from the hotel only a minute or two away.

I wouldn’t stay here again if the rooms were free. While we were there we heard a couple of guests complaining about bed bugs. Luckily our room was bed bug free.

We have stayed at Ripley, Premier Inn before so knew what to expect from the rooms. The receptionist was friendly and welcoming. The rooms were clean and the bed was so comfy. We are at the Cook House and the food was average pub fair. It wouldn't have been our choice but we had arrived late than expected and were hungry. The staff at the Cook House were great but the food was just average pub food. We were disappointed to find that the Premier Inn now charges for parking, it wasn't overly expensive but just a bit cheeky we felt. We had a good night's sleep but could hear the people above us walking about and people in the adjacent rooms talking so if you are a light sleeper it may be worth taking ear plugs. Overall though we had a very good stay

Absolutely exceptional service throughout my stay. I stayed for business and was greeted at reception by a lovely young woman called Elleigh, who instantly set the tone for my stay. She was professional, always smiling, and genuinely went out of her way to make me feel comfortable after a long day of travel. It’s rare to come across someone who clearly takes pride in their work — she’s truly an asset to the hotel and left such a positive impression. Because of her, I’ll definitely be returning on future visits for sure.

Dont bother! Tired, dirty and food not great. Needs an overhaul. Such a shame as location is great. Invest and work on catering it may improve.

Great location and friendly staff. The usual high standard of service that we have come to expect from Premier Inn. Stayed before and will stay again.

The room was very clean and comfortable with a bath as well as a shower. Drink-making facilities were in the room and the TV worked well. I paid for the ultimate WiFi which was needed and was very reliable. The staff on the front desk and the room cleaning staff were absolutely amazing and very helpful! I used the restaurant next door which was very good too. I would recommend this hotel.

Everything about our stay was perfect. Staff were friendly, caring, and professional. Rooms were very comfortable and clean. Food was fantastic, breakfast was delicious. We always have a great experience when staying at Premier Inn Ripley.

What a lovely welcome for my husband and myself on our arrival at Ripley premier inn. Elleigh at reception was lovely and very helpful. It's going to be a good few days here at premier inn ripley.
Thankyou Elleigh.
Mike & Gail Pickard (from Devon)

Had a great time here, room was clean and well kept during our stay.
Elleigh was a sweetheart. She gave us extra towels when asked, very polite, and offered a few places that were a great spot for dinner!

All ok, no real issues, the standard is premier inn.
Most we stay at are the same. Good service, friendly staff.
Drinks, food all ok, no issue here, great location for the beech, car parking also.

Premier Inn should be ashamed of keeping this hotel open. It is run down and worn out. It is rude to charge what they do for such tired and not very clean facilities. I sense they know that people will keep staying there because of being close to Gatwick Airport. The Beefeater next door is also in the same poor condition and very dingy, with sticky tables. Some of the staff, at the hotel and The Beefeater, are very loyal and good at their jobs.

The hotel is an average Premier Inn , rooms are clean and quiet, we stayed the night before a flight from Gatwick Airport & it served a purpose. The property could do with some TLC, as could the attached Beefeater restraunt which is not very inviting by appearances.