Villatel Orlando Resort, Apartments by Marriott Bonvoy

Hotels
Marriott
6 (14 reviews)
5045 Hero Way, Orlando, Florida, 32819 , Orlando , US

Pets allowed

Facilities

Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Smoke-free property
Pool umbrellas
Wheelchair accessible parking
Lazy river
Waterslide
Free self parking
See all facilities

Review Highlights

Pros:
Great amenities for families
Welcoming check-in staff
Cons:
Cleanliness issues at arrival
Unprofessional staff conduct during incident

Categories

Cleanliness
3.39
Issues mentioned with food on the couch at arrival and concerns with the pool incident.
Service
6.36
Service at check-in was welcoming; however, negative experience with staff handling a child's incident.
Location
7.4
Nice location; good access to many activities.
Room Quality
7.35
Rooms were described as beautiful, clean, and well-equipped.
Amenities
7.38
Great amenities including a water park suitable for young kids.
Value for Money
5.34
Price is a bit higher than other hotels, but cleanliness and family-friendliness justify it.
Food and Beverage
5.39
Not explicitly mentioned; defaults to standard quality for this hotel tier.
Overall Experience
5.36
Mixed sentiments highlight both positives and significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:58

Property Description

Discover the ultimate family getaway at Villatel Orlando Resort, where adventure meets comfort!

Recreational Paradise
Unleash the fun at our complimentary water park, take a refreshing dip in the outdoor pool, or float along the lazy river. There's something for every age to enjoy!

Delicious Dining
Savor exquisite flavors at Aqua Bar and Grille, or indulge in 24-hour room service for cozy in-room dining. Our coffee shop/cafe is perfect for satisfying those snack cravings throughout the day.

Comfortable Accommodations
Retreat to one of our 256 air-conditioned rooms equipped with Smart TVs, minibars, and convenient coffee/tea makers. Stay connected with complimentary Wi-Fi and unwind in luxurious bathrooms featuring plush bathrobes and slippers.

Experience the best of Orlando by booking your stay today at Villatel Orlando Resort!

Important information:

Take advantage of recreational opportunities offered, including a complimentary water park, an outdoor pool, and a lazy river.

Check-in and check-out hours:

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Pets allowed (no fees)

See all policies

Location

Guest Reviews

6
Based on 14 reviews
Cleanliness: 3.39
Service: 6.36
Location: 7.4
Room Quality: 7.35
Amenities: 7.38
Value for Money: 5.34
Food and Beverage: 5.39
Overall Experience: 5.36
T
Trista
10
Pros:

Great

2025-10-11 via Nuitee
H
Henry
10
Pros:

Great place can't wait to go back

2025-09-29 via Nuitee
D
Debbie family
10
Pros:

Great resort with lots of amenities & lots to do outside the resort as well. I’d definitely go back for longer than just a weekend!!!

2025-09-15 via Nuitee
S
Shane
10
Quick Business Stay for Future Group
Pros:

Stayed to check out for the future and combined that with some meetings. Nice location, clean, new and lots of fun stuff if you have a family.

2025-09-07 via Nuitee
C
Cristina
10
Pros:

Everything great!

2025-09-01 via Nuitee
L
London family_with_children
4
Pros:

When arrived apt had food all over couch and I went to front desk asking for it to be clean they said they would becuz I have a baby they never did the whole stay elvatior also was crappy and inspection date was expired felt like it was almost gonna get stuck had to walk with all four kids up to the goth floor the entire stay

2025-08-18 via Nuitee
T
THAO family
10
Pros:

I have to give it 5 stars since the apartment is very new and clean, super clean and nice area for kids and family. The water park is perfect size for young kids to play. I love love this place because of their exceptional cleanliness. To me that’s the most important even though the price is a little higher than other hotels!

2025-08-10 via Nuitee
B
Barbara family_with_children
10
Pros:

The apartment was beautiful, very clean and brand new. It has everything you need in kitchen. The staff at the check in was very welcoming. I only want to point out a thing here, my 2 yrs old boy while playing on the water park for kids he pooped on his diaper, things/accidents happens, and for every person with toddlers Im sure they know what Im talking about, the safe guard covered her nose, in a very rude manner and he started to tell everybody and they all laughed. I think it was very disrespectful and not professional at all they way the handle the incident, you dont do that to a 2 yrs old and to his family. I would not recommend this hotel to any family with kids

2025-07-15 via Nuitee
S
sadiel family_with_children
10
Pros:

The complex is new, the rooms are very good, the pool area , lazy river, slides, water park for kids excellent.

The only thing is that the park must be closed for security reasons if you have a minimal climatic problem.

I recommend it, kids going to enjoy it for sure

2025-06-27 via Nuitee
W
Wendy family_with_children
10
Pros:

Loves the apartment which felt very big. Kids will love the themed room with the video game. And hanging out by the pools, slides and playing pickle ball. I wanted to stay another day, so fun. Location is close to everything, didn’t feel far away. A+ I would stay again.

2025-06-17 via Nuitee
K
KAREN
10
Pros:

Really nice!!! The resort was beautiful the pool, the waterslide, the lazy river and everything about this place was beautiful beautiful I loved it. We had a great time. It was clean. It was nice. It was just perfect. I recommend it highly I give it a 10.!!!!

2025-06-13 via Nuitee
R
Risquiel
10
Pros:

Muy bueno

2025-06-09 via Nuitee
H
Haley family_with_children
10
Pros:

Very nice stay, check in was a little delayed due to our room not being ready in time but overall very nice place. Our family would definitely return.

2025-06-08 via Nuitee
M
Matthew
2
Sub par water and electrical
Pros:

The outlets in one of the bedrooms shorted out anytime you plugged into them it would short the lights in the room out. One of the bathrooms had no hot water and the other bathroom had no water at all in the shower.

2025-03-17 via Nuitee