Four Points® by Sheraton Tequendama, Bogota

Hotels
Marriott
6 (18 reviews)
Calle 26, Number 10-42, Bogotá, 110311 , Bogotá , CO

Pets allowed

Facilities

Free breakfast
Full-service spa
24-hour front desk
Luggage storage
Elevator
Free airport transportation
Free breakfast
Full-service spa
Smoke-free property
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Friendly staff
Cons:
Poor service
Malfunctioning amenities

Categories

Cleanliness
5.64
While there were positive mentions of clean rooms, the experience at the restaurant suggests some issues.
Service
4.61
Numerous negative comments regarding service, specifically mentioning unresponsive staff.
Location
7.65
Highlights mention great location and nice city views.
Room Quality
6.6
Rooms are described as spacious, clean, and comfortable.
Amenities
5.63
Some amenities were not functioning as expected, such as pool jets.
Value for Money
5.59
General sentiment seems average; guests were expecting better service relative to the price.
Food and Beverage
6.64
Breakfast was excellent; however, menu variety could improve.
Overall Experience
5.61
Overall mixed feelings; while many enjoyed their stay, significant dissatisfaction was noted with service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:50

Property Description

Experience the perfect blend of relaxation and convenience at Four Points® by Sheraton Tequendama, Bogota.

Spa Indulgence
Pamper yourself with rejuvenating massages at our soothing spa, designed to provide you with the ultimate relaxation experience.

Fitness & Leisure
Stay active with our 24-hour fitness center and enjoy a refreshing swim in the indoor pool, making it easy to maintain your wellness routine.

Dining & Connectivity
Savor delicious meals at our on-site restaurant, unwind with drinks at the bar, and start your day with a complimentary buffet breakfast. Plus, stay connected with complimentary wireless internet throughout your stay.

Make your reservation today and discover the extraordinary comfort of Four Points® by Sheraton Tequendama, Bogota!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Pet max weight (per pet) in lb is 44

  • Pets

    Pets cannot be left unattended

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

6
Based on 18 reviews
Cleanliness: 5.64
Service: 4.61
Location: 7.65
Room Quality: 6.6
Amenities: 5.63
Value for Money: 5.59
Food and Beverage: 6.64
Overall Experience: 5.61
L
Luisa
10
Pros:

The

2025-10-07 via Nuitee
A
Alexander partner
10
Pros:

Nice city view, great location, staff and service was outstanding, excellent breakfast. Our room had Alexa to control the window shades and lights but nobody told us until check-out that was the only downside. Everything else great!

2025-10-05 via Nuitee
J
José Antonio
10
Pros:

Muy bueno, excelente trato y céntrico..

2025-09-25 via Nuitee
J
Jose
10
Pros:

Everything was good great service

2025-09-19 via Nuitee
D
Dickmary Andreina
10
Pros:

Very nice

2025-09-05 via Nuitee
A
Andres
10
Pros:

Nice places to stay

2025-08-21 via Nuitee
G
Gloria
10
Pros:

Great location! Staff very friendly and helpful :)

2025-08-16 via Nuitee
E
Emiro family
10
Pros:

Great location and excellent service.

2025-08-16 via Nuitee
M
MANUEL E
10
Muchísimo más de lo que esperaba!!!!
Pros:

Excelente, habitaciones 100% renovadas, automatizadas. El servicio super, toda muy atentos, serviciales. Comedor muy bueno, pero debe ampliar el menú.

2025-08-09 via Nuitee
L
liliana
10
Pros:

Muy bonito el hotel, las habitaciones muy amplias, limpias y comodas excelente servicio de todo el personal muy recomendable

2025-07-31 via Nuitee
J
Juliana
2
Pros:

Estuve en ese hotel para celebrar el cumpleaños de mi esposo y fue un desastre total. Los chorros de la piscina no funcionaban, nadie nos dio información sobre los masajes, todo estaba apagado en el segundo piso, y en el bar nos ignoraron por 20 minutos. Nelson, el malhumorado, nos dijo que estaba ocupado. El servicio fue un desastre total.Pedimos servilletas y ni siquiera las trajeron a la mesa, las dejaron en el mostrador. Una experiencia terrible. Para colmo, en el desayuno nos encontramos de nuevo con Nelson y arruinó nuestra mañana con su risa sarcástica y mal servicio. Este hotel necesita urgentemente mejorar la capacitación de su personal en experiencia del cliente y contratar más personal competente. Sheraton Tequendama

2025-07-21 via Nuitee
V
Verified traveler
10
Very comfortable
Pros:

The service was fantastic. We didn't speak Spanish and they were very accommodating. The room was so comfortable and very clean. Highly recommended.

2025-07-15 via Nuitee
M
Marcio
10
Ótimo hotel
Pros:

Ótima hospedagem, quartos modernos e super limpos, o café da manhã é excelente, muita variedade e o hotel está bem localizado em uma área com muitos comércios.

2025-07-15 via Nuitee
T
Terri family_with_children
10
Pros:

Fantastic! Rooms are very modern, stylish and comfortable. Excellent service. Pool was heated and delightful! Buffet breakfast was delicious with lots of variety.

2025-07-13 via Nuitee
S
Sonia Berenice González family
10
Pros:

En general el hotel es bueno, la comida es buena y el personal es de 10, las personas en Bogotá son muy amables 10 de 10

2025-07-09 via Nuitee
S
Stephen family
10
Pros:

An extremely informative and helpful staff. They even had a taxi on call for a 4:00 a.m. departure

2025-07-01 via Nuitee
G
Gregory
10
Pros:

The overall atmosphere was new & refreshing

2025-06-11 via Nuitee
P
philippe
8
Pros:

entiendo la moda de la cocina fusion pero la verdad en el restaurante se pasan ya seria bueno una revision del menu que ofrecen , soy CHEF , he trabajado en cadenas hoteleras internacionales asi que no creo equivocarme

2025-06-06 via Nuitee