Hilton Garden Inn Nashville Opryland

Nice stay, spacious room with comfortable bed. Very convenient for Opry access.

Very spacious and Clean

Rude, uncaring staff. No maid service during a 5 night stay until we pleaded with desk. Breakfast was never ready on time with the daily excuse being “we are running late”. Excessive food crumbs and debris on the floor under every table every morning. Broken lounge chairs (very unsafe) in indoor pool room and excessive debris at bottom of pool. Desk attendant was usually asleep or talking on her cell phone in early morning shift. Powdered eggs were uneatable. Daily fruit offering was however very good. Carpeting in room was filthy along with several large gross stains. Breakfast attendant on weekend was very unfriendly. The weekday attendant Patrice however was very welcoming. We would never stay here again

Fantastic Stayy.. Everything was clean.. We come for Titan games every year.. this will be where we will stay.

won't stay here again. third time i tried to check in i finally got to. staff very unfriendly

Great stay!

Very nice hotel. Stayed here because we were going to the Opry. Very close to it. Front desk person was so friendly and helpful. Rooms were very nice and clean. Would definitely stay again when we go back.

Thank you for a very nice stay.

Staff was friendly. Hotel room had not been cleaned. Pulled back the sheets to find food, hair and dirt within them. Called and got new sheets (that I put on myself) and found condom wrappers between the wall and the mattress.
I wanted to call Hilton directly to tell them about this before I left a review here but waited on the customer service phone number way too long.
We didn’t even stay the second night. If the bed isn’t clean I’m sure nothing else is.

The hotel and room were both pleasant inside. The room had everything we needed for our stay like towels. The pool did seem a little cold when we tried to use it. My main concern and reason for leaving a poor review was cockroaches. We had seen several throughout our stay and even had one crawl on us and had to kill it. They did not seem isolated to one room they were throughout the hotel room.

I will return to this hotel for my next visit. Two issues that are somewhat minor but could be improved. Number one, the parking spaces are too small . I drive a Toyota Camry and we could barely stay between the lines and front to rear was not adequate. A pick up truck parked next to us was backed up completely to the curb and the front of his truck was in the drive. Second, please find a higher quality coffee to serve and provide in rooms. One other item related to food is the price for breakfast my wife found on pre-trip information indicated if you wanted breakfast it would cost $21.00 per person. When I was in the restaurant area I noticed a sign that indicated the breakfast buffet was $14.99. While $14.99 is better than $21.99 we opted to go to Cracker Barrel which is a five minute walk or two minute drive and we had a very good and large breakfast with drinks for $26.00. If your prices don't come in line with the local restaurants I am sure you will be throwing away a lot of food each day from your buffet.

I would not.

Very courteous and clean

I felt safe and secure. Staff were sooo awesome.

We had a wonderful stay here. Rooms were nice and clean. Beds were softer than what we are used to- but that’s why we get two queens instead of a king. Air smelled clean in all parts of the hotel we went in. Ladies at desk were helpful with questions. My only complaint is the parking spaces were very small. We have a nice mid to small SUV and had to be choosy on who was parked beside us. Poor trucks and Suburbans were about forced to hang over - when then led to less spaces being available. My recommendation is have someone repaint the lines. The hotel next door had larger spots- which we did have to use once during our stay. Nice location to Opry activites and short drive into downtown.

Room was nor ready upon checkin until 5pm, front desk staff is not approachable, no breakfast, ants in room, parking lot extremely tight, was woken up by housekeeping at 9 am asking when we are leaving. Beds are tiny and mattress is thin.

The staff was friendly and helpful but overworked. For a Hilton, I was surprised that the towels in the pools were empty every time we swam but once. The rooms were service pretty late in the day, probably because they were doing too many.

Loved the closet and drawers. Great, large bathroom and shower.

The hotel was very clean. Room was very nice and bathroom was really nice. The staff was all very friendly and helpful. The only thing I would change is the door on the bathroom. It was a sliding door, would rather have a closed door. Also had to reset the air conditioner temp everyday. Other than that it is a 10 out of 10!

Fabulous