Lucky City Hotel

Hotels
•
Independent
6.4 (5 reviews)
339 Rue Pangkham, Vientiane, Vientiane, Vientiane Prefecture, 01000 , Vientiane , LA
856-2058631345

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Street parking
Wheelchair accessible
Free breakfast
Multilingual staff
Smoke-free property
Free cooked-to-order breakfast
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Review Highlights

Pros:
Hot tub availability after initial error
Cons:
Hot tub not working
Dirty water boiler
No refunds or compensation

Categories

Cleanliness
3.18
The water boiler is very dirty, indicating poor cleanliness.
Service
7.65
Standard service standard for a hotel of this rating, though there were issues with addressing concerns.
Location
7.69
Standard quality for this hotel tier, assumed well-located.
Room Quality
5.14
The room had a hot tub that was not working, indicating dissatisfaction.
Amenities
6.17
The hot tub was broken, which is a significant issue for guests expecting this amenity.
Value for Money
6.13
Given the issues with the room and amenities, value for money is perceived as low.
Food and Beverage
8.68
Standard quality for this hotel tier, not mentioned in the review.
Overall Experience
6.55
The combination of issues leads to an overall experience that matches the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:43

Property Description

Welcome to Lucky City Hotel, your perfect retreat in the heart of Vientiane, where comfort meets convenience.

Dining Delights
Savor exquisite local and international cuisine at Lucky Cafe, open for lunch, dinner, and brunch. For those on the go, our coffee shop/cafe offers a delightful selection of snacks.

Comfortable Accommodations
Relax in one of our 30 well-appointed guest rooms, featuring private bathrooms with complimentary toiletries, hair dryers, and separate sitting areas perfect for unwinding after a busy day.

Unparalleled Location
Situated conveniently near attractions such as the Lao Bowling Centre and That Dam, you'll have endless opportunities for exploration, with major sights just a short walk away.

Experience the unforgettable ambiance at Lucky City Hotel. Book your stay today and embrace the charm of Vientiane!

Important information:

This smoke-free hotel offers complimentary parking nearby.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

6.4
Based on 5 reviews
Cleanliness: 3.18
Service: 7.65
Location: 7.69
Room Quality: 5.14
Amenities: 6.17
Value for Money: 6.13
Food and Beverage: 8.68
Overall Experience: 6.55
S
Stenny • partner
6
Pros:

Booked a room with hot tub, given a room with no hot tub at first. Told the receptionist and given a room with a hot tub that is not working. No refunds and nothing extra given. Water heater not working 90% of the time and water boiler is so dirty.

2025-09-28 • via Nuitee
M
MIKE
10
Pros:

I’m very happy

2025-02-16 • via Nuitee
M
MIKE
10
Pros:

I’m very happy

2025-02-16 • via Nuitee
C
Chue
2
Pros:

Bed are so bad to sleep on

2025-01-27 • via Nuitee
K
Kevin
4
Pros:

I booked a particular room with a queen bed and a view and I was given two single beds and no View. I was told I would get the room I was looking for tomorrow but that was not going to happen because I found the room to be seriously overcharged for what I was getting. I was not happy

2025-01-20 • via Nuitee