Las Palmas Hotel Tucson

Staff was friendly.

Room smells, needs serious cleaning and updating. Stains on carpet, bathroom floor, shower and toilet was horrible

Great staff

The property is quite dated and it seemed that there were quite a lot of long term residents staying there. That said, the room was comfortable and quiet enough for a one night stay. Staff were friendly and welcoming. I guess you can’t ask more than that for the price.

I was only there for the night but I was able to enjoy my dinner, watch a good show and get a good nights rest before my long day at training! The air conditioning was perfect! And the room was very clean!

Rooms are clean and comfortable

They Are only there for the money?All the hotel people we'\nLl, try to go in your room.I left and I seen there was a bunch of bees and they are killer bees here in Arizona.I went to the office to try to tell them they told me I was being rude by telling them that they could kill someone they're not worried about them , please be careful

Not clean at all room was stained smelled bad and didn't feel safe with the other people staying there

I found a fentanyl pill on the floor next to the small couch. Broken glass pieces found near the bed. Cockroaches in the bathroom not loke crawling with them but like 6 that i saw. The bathtub drain looked like sasquach was gonna crawl out it. The pool was closed and thats the only reason we get hotels so our kids can swim. There was so many people smoking weed that my room smelled of it. The staff was rude and couldnt offer any help except our manager isnt here on the weekend sorry. They cant do nothing. FIND ANY WHERE TO STAY BUT HERE!!!

Great staff super clean room and very comfortable beds.

Unprofessional and rude

Carpet needs to be replaced, rooms are nicely updated, security locks on doors need to be updated or tightened up. A lot of long term guest so people cooking in rooms and smoking weed which wasn’t pleasant to the nose. All in all not a bad place to lay your head for the night.

Look like someone vomit at it on the carpet had a very strong mostly smell.I went to the hospital.They told me that I had pneumonia we stayed over thirty days. Basical we had no choice because my struts broke in the parking lot. Because of the holes.

The property was easy to find and had ample parking. The night attendant I was greeted by was very polite approachable friendly and very helpful in making our check-in a breeze. We were issued a room on the ground floor with access to the parking lot which made our move in very convenient. The reason for not giving all five stars reviews is this, you are greeted at the lobby with a stagnant smell and heavy sense of moisture in the air. The rooms themselves although cleaned, do reflect a need for renovation. The sliding door was sticking, the carpet is stained and the a/c unit is loud as it works to cool the room. The beds were clean and the room did not have the same smell as the lobby which made it acceptable. We were very tired and planned to stay only a few hours to sleep and bath. Not long enough to enjoy the amenities of the location if any (which I was informed by the attendant that the currently don’t offer a continental breakfast option). I would like to use the again when the upgrades are made.

The room reeked. There were several people hanging out in the parking lot and unsupervised children running around and climbing on fencing structures. One of the rooms door locks did not secure properly. Overall unsafe environment for me and my children. We ended up leaving shortly after and will never rent from this place again. They refused to refund my stay. Even though we left within the first hour.

Cable on TV didn’t work the first night. Missed the football game.

This is a former Ramada Inn. It wasn’t fancy, but it served my needs. My room had a full size fridge and microwave. The property was clean and the staff was very friendly.

Even after promises from counter staff
Linens were not changed.
A/C was not charged with coolent.
Low water pressure
Cold to Luke warm showers

The a c leaks and it smells like a musty smell

The front desk was short staffed as well as the cleaning staff. Upon arrival I was told 100 deposit it states online 50 such a horrible place and it was smelly too.