Sepal Residence

Hotels
Independent
4 (8 reviews)
Fira, Santorini, Cyclades, 847 00 , Santorini , GR

Facilities

Free WiFi
Concierge service
Wheelchair accessible
Smoke-free property
Housekeeping on request

Review Highlights

Pros:
Great location
Responsive staff
Affordable pricing
Cons:
Cleanliness issues
Limited room quality
Poor service experiences

Categories

Cleanliness
2.5
Mixed reviews regarding cleanliness with mentions of pests and unclean rooms.
Service
4.5
Mixed service experiences; some positive mentions of staff assistance, but general complaints about responsiveness.
Location
7.5
Consistently praised for its excellent location close to downtown Fira and public transport.
Room Quality
2.5
Rooms described as very basic and lacking necessary features.
Amenities
3.5
Limited amenities mentioned, with constructive feedback on lacking essentials.
Value for Money
5.5
Generally seen as acceptable for the price, with some caveats on expectations.
Food and Beverage
2.5
Not mentioned in reviews; assumed standard for this hotel tier.
Overall Experience
3.5
Mixed overall experience, with an overall positive view recognizing the pricing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:53

Property Description

Welcome to Sepal Residence, your serene sanctuary nestled in the heart of Santorini.

Comfortable Accommodations Experience a restful stay in one of our 12 thoughtfully designed guestrooms, each equipped with complimentary wireless internet access and digital programming to keep you entertained and connected during your visit.

Convenient Amenities Enjoy the ease of our concierge services, ready to assist with your travel plans, while housekeeping is provided upon request to ensure a clean and welcoming environment throughout your stay.

Prime Location Discover the rich history of Santorini, with iconic attractions such as the Archaeological Museum of Thera and the stunning Santorini Caldera just a short drive away. Immerse yourself in the local culture and explore nearby museums and stunning views.

Don’t miss out on this paradise—book your stay at Sepal Residence today!

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

4
Based on 8 reviews
Cleanliness: 2.5
Service: 4.5
Location: 7.5
Room Quality: 2.5
Amenities: 3.5
Value for Money: 5.5
Food and Beverage: 2.5
Overall Experience: 3.5
G
Gloria
10
Pros:

Great! Super friendly host. Thank you!

2025-10-07 via Nuitee
K
Kennedy partner
8
Pros:

Location is 10/10 for this price.10 minute, mostly easy walk from downtown Fira as well as the bus station, which all buses on the island depart from.
I was nervous abt the room due to other reviews... our room, was clean and had the bare necessities, and Ephrem was responsive as well as kind and helpful.
If you are expecting a 5-star resort with a 1-star resort price, that is where you are mistaken, but I feel as though that is sort of on you based on price you pay. We booked the smallest room with a large bed for two, it had that. The room was the most basic it can get, bed, one sheet, one comforter, mini-fridge, one chair, AC, TV, and a tiny bathroom. That being said, we paid a great price, especially for location, and honestly if you're planning to not spend a lot of time in the room, it wasn't bad at all. There are things he could do to make the experience better, there is no closet or hooks of any kind anything else you'll bring, and there is no table so our stuff lived on the ground. There is no full sized mirror, sometimes hot water didn't work, and he doesn't greet you upon arrival so the door was unlocked when we got there and location is hard to find at first with no signage. Bathroom was the worst part, shower was only a handheld and no where to actually hook it up so you had to hold it the whole time. All that being said, I would absolutely stay here again, it was overall a great place for what it was, and would recommend if you're okay with all of that!!

2025-09-16 via Nuitee
G
Gemma
8
Pros:

Excellent communication on how to get to the property. And helped organise transport to the accommodation too. The room was clean, a few minor things like lack of mattress protector

2025-09-14 via Nuitee
A
Antti
8
Good apartment close to fira centre
Pros:

The apartment was close to fira centre and quiet! Only minus that there smell little bit moisture/suor.

2025-08-02 via Nuitee
R
Raffaella partner
2
Pros:

L’unico aspetto positivo di questa struttura è la posizione, centrale e facilmente raggiungibile dalla stazione dei bus per chi non vuole noleggiare auto o scooter. Per il resto, l’esperienza è stata ampiamente deludente.
L’accoglienza è stata inesistente: il proprietario è arrivato in struttura infastidito, solo dopo numerose chiamate da parte di più ospiti per un blackout, senza nemmeno salutare.
Le camere sono estremamente piccole, molto diverse da come appaiono nelle foto, al punto da non avere spazio sufficiente nemmeno per appoggiare una valigia o gli effetti personali in bagno.
Attenzione al cliente pari a zero.. avevo richiesto un asciugacapelli che non mi è mai stato consegnato, nonostante le promesse.
Letto scomodo, pulizia superficiale, e servizi essenziali assenti. Inoltre, ho sentito diversi altri ospiti lamentarsi degli stessi problemi.
Per fortuna, il soggiorno è durato solo tre notti.

2025-07-20 via Nuitee
H
Hani family
2
Pros:

Unfortunately, the accommodation lacked even the most basic standards expected of a holiday rental. The room was unclean and unsuitable for occupancy—it was infested with insects, had smell coming from a sewer pit manhole between the beds, and the linen and covers were dirty/burnt. To make things worse hot water was not available in the evenings and over night.

2025-07-15 via Nuitee
M
Mei
2
NOT impressed
Pros:

Great location but the rooms our family stayed in were HUMID because there is no window in the bathroom. Towels are stiff, pillows are flat, are blankets look old. For the amount of money we paid, we can get a better place elsewhere. You are living in a rock with no ventilation besides the small ac unit. Don’t be surprised to feel sticky damp sheets all throughout the night.

2025-06-30 via Nuitee
S
srobona family
10
Pros:

Ephrem is excellent as staff. He gave us an option for a fantastic private tour of the island and then later made sure that we were ok with the room.

2025-06-29 via Nuitee