The Guard Hotel

Hotels
•
Independent
10 (8 reviews)
Saaqa St. From El Nasr St., Heliopolis, Cairo, Cairo Governorate, 223345 , Cairo , EG
20-1275044440

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Facilities

Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
ATM/banking
Breakfast available (surcharge)
Multilingual staff
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Review Highlights

Pros:
Helpful staff
Convenient location for Uber
Cons:
Cleanliness issues
No taxi service available

Categories

Cleanliness
10
The place smells like smoke, indicating cleanliness issues.
Service
10
Very nice staff, very helpful and respectful.
Location
10
Location was convenient for Uber access, but lacked taxi service.
Room Quality
10
Standard quality for this hotel tier.
Amenities
10
Standard quality for this hotel tier.
Value for Money
10
Standard quality for this hotel tier.
Food and Beverage
10
No alcohol is available, standard for this region.
Overall Experience
10
Mixed feelings due to cleanliness but good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:55

Property Description

Experience the perfect blend of comfort and convenience at The Guard Hotel in Cairo's vibrant Sheraton Al Matar.

Relaxing Amenities: Dive into relaxation with our outdoor pool, or take advantage of complimentary wireless internet access throughout the hotel. Our dedicated concierge services are available to ensure your stay is smooth and enjoyable.

Gourmet Dining: Savor culinary delights with an array of dining options, featuring three restaurants and three charming coffee shops/cafes. Start your day right with our buffet breakfast, where children aged 6 and under eat free!

Convenient Location: Explore the best of Cairo with popular attractions like City Centre Almaza and Tivoli Dome just minutes away. Plus, enjoy stress-free stays with free valet parking and a multilingual staff ready to assist you.

Don't miss the chance to create unforgettable memories—book your stay at The Guard Hotel today!

Important information:

Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and lifeguards on site.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

10
Based on 8 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
A
Allan
4
Pros:

Lack of ability to order a taxi to the airport was shocking. However, an Uber was allowed on site. Crazy. Anyway………I was a little ticked as I had to get to the airport. The place smells like smoke, but so do most places in the Middle East. No alcohol, but puff your brains out I guess.

2025-09-28 • via Nuitee
R
Robert
10
Pros:

Very nice staff
Very helpfull and respectfull

2025-08-06 • via Nuitee
R
robert
8
Pros:

Very nice and respectfull staff

2025-08-04 • via Nuitee
D
Daryl • family
2
Pros:

We booked this hotel over the Concorde because it had a bar and pickle ball courts. I asked for a late checkout, she said $15usd, She charged me $50usd. Maybe i misheard her? The property looks nice but its a lot like North Korea. Looks cool, but try to do something there and it wont work. We booked the hotel wanting to play pickle ball. The gym could not find the rental equipment, they sent us to the trainer who could not locate the guy who knew where it was. What a waste of some decent pickle ball courts. The bar which shows up on every website as the little martini glass is NOT a bar, they serve coffee. They take forEVer to serve coffee. Fine i will taxi to buy beer, NOPE not allowed on the property. Also you cant stay there if unmarried fyi. We considered swimming but some review said girls have to wear a swim cap which seems pretty archaic. We went walking around the area, definitely ultra conservative muslim district. At the night market my daugher was kicked in the leg and then the kid ran off before I could grab him. To top the stay off there was a giant roach alive in the tub. The wifi was in and out but then went completely out after a fire in cairo knocked internet out for the whole city. The Venus restaurant burger was dry but the schwarma was awesome. I tried to order room service but it doesnt work out in English. Im not faulting the hotel for not speaking much English, or for the internet outtage. I wanted pickle ball and a bar!

2025-07-08 • via Nuitee
A
Ahmed
6
Stay in the guard hotel
Pros:

Very good space and pool.
Some construction work may be needed.
Yes there was a wedding on a couple of nights, so it’s not completely quiet in the rooms at that time, but tolerable.
Overall good stay for the value
One thing that is bothersome; the need for the key card to keep electricity and AC on, so if one person needs to go down or out for something, they cannot come back up in the elevator because of the one card per room rule.
Also, makes the room aeration during the day non-existent while the card isn’t in the room.

2025-07-01 • via Nuitee
M
Mohamud Hassan
8
Pros:

Very nice hotel close to airport quick check I

2025-06-05 • via Nuitee
H
Haider • family
8
Pros:

Nice place and good customer services

2025-06-01 • via Nuitee
O
Omer
10
Pros:

The only problem is wedding noise and airport noise. Apart from that everything else was great

2025-04-22 • via Nuitee