Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
BBQ facilities
Express check-in/check-out
Ironing service
Car hire
Ski storage
Currency exchange
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent service and hospitality
Beautiful clean rooms
Good breakfast options
Cons:
Humidity issues in rooms
Transportation coordination problems

Categories

Cleanliness
9.28
Most reviews indicated rooms were clean and well-maintained.
Service
9.75
Many reviews highlighted exceptional and friendly service from the staff.
Location
9.29
Convenient location with easy access to town.
Room Quality
8.74
Rooms were described as beautiful and comfortable, but some noted issues with humidity.
Amenities
8.77
Good amenities were available, though some guests mentioned needed improvements.
Value for Money
9.23
Generally perceived as good value for the price, offering quality services.
Food and Beverage
9.28
Breakfast and food options received positive remarks from guests.
Overall Experience
9.25
Overall satisfaction expressed in most reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:27

Property Description

Unique Cave Accommodation
Sur Cave Hotel offers a one-of-a-kind experience with rooms carved into caves, providing a cozy and authentic stay.

Convenient Location
Situated near major attractions such as Nikolos Monastery and Zelve Open Air Museum, guests can easily explore the rich history and culture of Urgup.

Modern Amenities
Enjoy modern conveniences like free WiFi, flat-screen TVs, and a 24-hour front desk for a comfortable and hassle-free stay.

Book your stay at Sur Cave Hotel for a memorable experience in Urgup.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 164 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 9.23
Food and Beverage: 9.28
Overall Experience: 9.25
J
Jordan • extended_group • ru
10
Un lugar hermoso para vivir las experiencias de las Cave Hotel
Pros:

Todo está súper bonito y es tranquilo. Está a 12 minutos caminando del centro de la ciudad de Urgup

Cons:

Hacia un poco de calor y la ventilación no era muy buena

2026-01-19 • via Nuitee
X
Xislana • family_with_children • br
10
Excelente escolha de hospedagem.
Pros:

Tudo!! Funcionários, acomodações, beleza…

Cons:

Apenas do aquecimento do quarto que não podemos controlar.

2026-01-10 • via Nuitee
G
Giulia • extended_group • it
10
Great family vacation
Pros:

The place is stunning: a luxurious room and bathroom with large yacuzzi carved into the stone.
Everybody was very nice and helpful.
Very good breakfast.
A beautiful cat "adopted" us and spent most of the time we were there in the room with us the last couple of days.

Cons:

Rather too hot at night (and no way to control heating other than opening the main door).
A bit tricky to reach/ leave from by car the first night and morning when roads were icy (it had been snowing) - but we managed just fine.

2026-01-06 • via Nuitee
P
Pilar • extended_group • es
10
Una experiencia muy muy agradable!
Pros:

Las habitaciones cuevas son muy chulas, es una experiencia muy chula, y está muy bien aclimatado.

Cons:

Está un poco lejos de lo que es el centro del pueblo, pero el taxi te cuesta muy poco y andando tardas 10 minutos.

2026-01-05 • via Nuitee
V
Vitalii • extended_group • ua
10
Pros:

Все сподобалось

Cons:

Єдине, це не працювало джакузі, але воно і так не було вказано в описі, тому все гуд

2026-01-04 • via Nuitee
S
Samuvel Manickam • family_with_children • qa
10
Fully Satisfied and highly recommended for stay and trip arrangements without any worries
Pros:

Best Reception: Very good welcome area; homely breakfast; arrangements for customized trip as to satisfy our expectations in short period of time as well as in odd hours

Cons:

nothing

2025-12-29 • via Nuitee
J
Jeng Riema Booty • family_with_children • my
8
2025-12-23 • via Nuitee
W
Wojciech • extended_group • pl
9
Cappadocia Ultra trail
Pros:

Poprosiłem o śniadanie przed zawodami o 05:30 rano i było bez problemów. Śniadania bardzo dobre.
Pokój w klimatycznych pieczarach jak to w Urgup. Czysto. Personel bardzo uprzejmy
Do centrum 800m piechotką.

Cons:

Wszystko było o.key.

2025-11-30 • via Nuitee
S
Sinan • extended_group • tr
8
2025-11-20 • via Nuitee
P
Paul • couple • gb
9
2025-11-15 • via Nuitee
A
Akm • family_with_children • bd
8
The hotel was good but the management need to improve.
Pros:

Nice and beautiful and helpful staff.

Cons:

The property confirmed our transport from airport and there was no one there,nobody bother to receive our phone calls as well,after couple of hours they received our call and arranged transportation with extra payment.

2025-11-04 • via Nuitee
C
Cannelle • couple • fr
8
Pros:

superbe et très bien

Cons:

piscine non rempli à notre arrivée nous avons dû attendre 4h pour l’utiliser mais appart ça super

2025-11-04 • via Nuitee
C
Catherine • extended_group • ae
10
Pros:

The hotel was amazing! Thank you Ahmed for the warm welcome and exceptional customer service. ☺️

2025-11-01 • via Nuitee
B
Barbara • family_with_children • ch
8
Cons:

room was very hot

2025-10-27 • via Nuitee
Y
Yelkin • extended_group • kz
8
Pros:

Завтрак хороший и персонал вежливый

Cons:

Вентиляция в номере плохая

2025-10-24 • via Nuitee
J
Jolene • family_with_children • za
10
Pros:

The accommodation was very neat and clean, it was most comfortable and very spacious. Everything we needed was there and the staff was very helpful and friendly.....we felt very much at home. Breakfast was amazing every morning and we just had a wonderful stay. Thank you Sur Cave Hotel for your hospitality, we will definitely be back!

Cons:

Nothing, everything was good.

2025-10-24 • via Nuitee
E
Elena • family_with_children • ch
5
2025-10-24 • via Nuitee
A
Arda • family_with_children • ch
10
Super Hotel
Pros:

Sehr schöne Anlage am Hang typische Cavezimmer ganz schön warm

2025-10-22 • via Nuitee
P
Paul • couple • gb
10
Perfect hotel.
Pros:

Breakfast was very nice, plenty of choice of drinks and food and plentiful.
Location was a 5 minute walk to the town centre.
We made good use of the jacuzzi

2025-10-22 • via Nuitee
СегодняЯМитяй • solo_traveller • ua
9
2025-10-20 • via Nuitee