Holiday Inn & Suites Vientiane by IHG

Hotels
Holiday Inn Hotels & Resorts
9 (75 reviews)
Building B, 20, Samsenthay Road , Vientiane , la

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent customer service
Spotless rooms
Great food
High-quality amenities
Cons:
Cigarette smell near some rooms
No response to housekeeping request for soap

Categories

Cleanliness
8.96
Rooms were clean, hotel smelled good, and generally very satisfied with cleanliness.
Service
9.43
A++++ customer service; staff were the best and very helpful throughout the stay.
Location
8.47
Close to everything; only a bit far from the main street but still walkable.
Room Quality
8.92
Rooms were clean and spacious; it is a new hotel.
Amenities
8.95
Best fitness center; facilities were great along with pool and garden.
Value for Money
8.91
Breakfast buffet was more than expected for the price.
Food and Beverage
9.46
Breakfast was excellent; Malaysian buffet was rated 10/10.
Overall Experience
8.93
Best hotel ever; a perfect stay without any complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:18

Property Description

Luxurious Accommodation
Indulge in 5-star comfort with air conditioning, flat-screen TV, and a minibar in every room. Some rooms even boast stunning pool views.

Exceptional Amenities
Enjoy a fitness center, indoor pool, and on-site restaurant during your stay. Plus, benefit from free private parking and a 24-hour front desk for ultimate convenience.

Convenient Location
Explore nearby attractions such as Wat Sisaket and Hor Phra Keo, with Wattay International Airport just 3 km away.

To experience luxury and convenience in Vientiane, book your stay at Holiday Inn & Suites Vientiane today!

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 75 reviews
Cleanliness: 8.96
Service: 9.43
Location: 8.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 9.46
Overall Experience: 8.93
C
CHIU couple tw
1
員工不錯但是為何房費變成押金令我造成困擾
Pros:

員工不錯但是為何房費變成押金令我造成困擾

Cons:

員工不錯但是為何房費變成押金令我造成困擾

2026-03-13 via Nuitee
C
CHIU couple tw
2
Pros:

都還不錯但是為什麼第一天繳交的費用變成押金真的不理解

2026-03-13 via Nuitee
J
Joseph couple ca
10
Short but Sweet!
Pros:

Close to airport and we were just there overnight preflight. The staff were very helpful in helping us get to the airport

Cons:

N/a but if you are spending some time in the city we would not recommend it. Find a place closer to the downtown

2026-03-10 via Nuitee
M
meini family_with_children cn
9
Pros:

干净,儿童友好!

Cons:

2026-03-09 via Nuitee
Y
Yury couple tr
10
Pros:

Everything was great — we really enjoyed our stay. The hotel was clean and comfortable, the staff was friendly, and the overall atmosphere was very pleasant. We had a great experience and would definitely stay here again.

2026-03-08 via Nuitee
J
Jemima family_with_children fi
10
Pros:

All in all, an absolutely fantastic hotel. The room was spacious and stylish, and the bed comfortable. The hotel has a nice large swimming pool and a well-equipped gym. Breakfast is varied and tasty.
The best thing about the hotel is the friendly and attentive staff. Unfortunately, my husband fell ill during our stay, and they did everything they could to help and constantly checked on us to see how he was doing.
Cannot recommend this hotel enough!

Cons:

Nothing comes to mind, everything was great.

2026-03-03 via Nuitee
P
Paranroj couple th
10
2026-03-01 via Nuitee
S
Steve family_with_children de
10
2026-02-27 via Nuitee
J
Jean-François couple fr
9
On y retournerait avec grand plaisir.
Pros:

La chambre et salle de bain, décoration et mobilier
Beau volume
La salle de gym exceptionnelle avec sauna et hammam

Cons:

Les jus de fruit chimique , pas la hauteur par rapport au reste.

2026-02-26 via Nuitee
A
Andrei solo_traveller ru
9
Pros:

Персонал, раннее заселение без проблем, отсутствие насекомых, на завтрак неплохой выбор.

2026-02-10 via Nuitee
J
jose maria couple es
10
Pros:

Súper cómodo, personal atento , desayuno excepcional , buena ubicación, una piscina bonita . Un hotel para repetir

Cons:

Faltaba un poco más de luz en el baño

2026-01-31 via Nuitee
B
Bounheng family_with_children la
5
Pros:

ສະຖານທີ່ ອາຫານ

Cons:

ມີສຽງລົບກວນຈາກຫ້ອງທາງຂ້າງ (ຄົນຈີນ)

2026-01-31 via Nuitee
P
Pascal family_with_children at
10
Pros:

Wir hatten einen sehr angenehmen Aufenthalt im Holiday Inn & Suites Vientiane. Das Hotel ist modern, sehr sauber und geschmackvoll eingerichtet. Die Zimmer sind geräumig, gut ausgestattet und bieten hohen Komfort – besonders die Betten waren hervorragend. Das Personal war durchweg freundlich, professionell und hilfsbereit. Das Frühstück war abwechslungsreich, frisch und von hoher Qualität, mit internationalen und lokalen Optionen. Insgesamt ein ausgezeichnetes Hotel mit sehr gutem Preis-Leistungs-Verhältnis.

2026-01-27 via Nuitee
C
Clifford solo_traveller us
8
2026-01-27 via Nuitee
C
chhayanarith extended_group fr
10
Parfait
Pros:

Personnel superbe

Cons:

Le restaurant chinois n’est pas ouvert

2026-01-25 via Nuitee
J
Joel couple au
8
2026-01-21 via Nuitee
P
Pannalal couple ua
7
2026-01-21 via Nuitee
P
Phil solo_traveller au
10
2026-01-19 via Nuitee
T
Thong solo_traveller us
10
had a great time , the staffs were wounder full
Pros:

great

Cons:

I love everying

2026-01-19 via Nuitee
S
Smile79 family_with_children vn
10
Pros:

This is a friendly and comfortable place for families traveling with children. Thank you for the excellent service. The breakfast was great and the staff was professional and friendly.

2026-01-06 via Nuitee