Aw Hotel Puerta de San Antonio

Hotels
6.7 (1056 reviews)
Calle 2 Nro 4-14 , Cali , co

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Soundproof rooms
Sauna
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor service
Lack of cleanliness

Categories

Cleanliness
5.6
Issues with towels, sheets quality, and general maintenance highlighted by multiple guests.
Service
7.57
Mixed reviews; some staff praised for their friendliness, but others criticized for poor service at breakfast.
Location
8.6
Located in a very good area, convenient for tourists, and considered safe.
Room Quality
6.06
Poor condition of beds and bathrooms reported by multiple guests.
Amenities
6.09
Problems with TV and hot water, but some guests appreciated the location.
Value for Money
7.05
General positive sentiment for price versus location, but amenities lacked some quality.
Food and Beverage
5.6
Breakfast service received negative feedback; issues with food quality and staff behavior.
Overall Experience
7.07
Mixed experiences; some enjoyed their stay while others had significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 12:01

Property Description

Aw Hotel Puerta de San Antonio is a haven nestled just 200 meters from the picturesque San Antonio Park. Indulge in delectable Mediterranean cuisine, unwind at the sauna and steam bath, and sip on refreshing drinks at the hotel's bar.

Luxurious Accommodations
Experience comfort in every corner of the room, equipped with modern amenities such as satellite TV, private bathrooms, and some even come with a relaxing spa bath.

Convenient Services
Stay connected with free Wi-Fi, take advantage of the laundry services, and get insider tips from the tour desk for an unforgettable exploration of the area.

Prime Location
With the Religious Art Museum just 5 blocks away and easy access to Bonilla Aragon Airport, your perfect getaway awaits at Aw Hotel Puerta de San Antonio. Book now to elevate your experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.7
Based on 1056 reviews
Cleanliness: 5.6
Service: 7.57
Location: 8.6
Room Quality: 6.06
Amenities: 6.09
Value for Money: 7.05
Food and Beverage: 5.6
Overall Experience: 7.07
D
DANIELA • solo_traveller • cl
1
Pros:

Nada, me dejaron sin reserva en la noche

Cons:

Todo

2026-02-13 • via Nuitee
C
Collazos Trujillo • extended_group • pe
8
BIEN SIN NINGUNA OCURRENCIA
Pros:

LA DISPOSICION DE LA HABITACION

Cons:

EL DESAYUNO

2026-02-13 • via Nuitee
C
Christian David • couple • co
7
2026-02-09 • via Nuitee
J
juan manuel • couple • co
7
Excelente ubicación una buena opción para pasar la noche
Pros:

Ubicación

Cons:

Olor en su entrada

2026-01-28 • via Nuitee
S
Salazar • family_with_children • co
7
Estuvo bien
Pros:

Localización excelente

Cons:

Tiene televisión pero con un solo canal pedí q revisaran y no lo hicieron en ningún momento

2026-01-27 • via Nuitee
F
Francisco • family_with_children • es
1
2026-01-27 • via Nuitee
A
Alberto • solo_traveller • co
8
2026-01-26 • via Nuitee
C
Carlos andrés • couple • co
5
2026-01-26 • via Nuitee
O
OLH • solo_traveller • co
10
Pros:

El hotel muy lindo la zona muy turística y el personal muy agradable

2026-01-26 • via Nuitee
N
Nathaly • couple • pe
3
2026-01-26 • via Nuitee
C
CAMILO • extended_group • co
8
2026-01-26 • via Nuitee
X
Xeker • couple • co
7
Buena ubicación pero muy descuidado
Pros:

Básico pero muy descuidado

Cons:

Falta de mantenimiento

2026-01-25 • via Nuitee
M
Mariana • solo_traveller • pe
3
Regular
Cons:

El personal no daba soluciones con respecto al Internet, la comida no se preparó a tiempo y me hicieron esperar 1h y media por el mismo. Los cubiertos los daban mojado, servían de mala gana las cosas

2026-01-24 • via Nuitee
A
Adriana • extended_group • co
7
Pros:

La ubicación muy buena, un lugar transitado y cerca de todos los lugares turísticos. Una zona muy segura

Cons:

No me gustó las toallas y sabanas, de veian viejas y de mala calidad.

2026-01-24 • via Nuitee
J
José Salvador • family_with_children • mx
7
2026-01-23 • via Nuitee
Q
Quiguanas • solo_traveller • co
4
Pros:

El sitio donde está ubicado el hotel

Cons:

Las camas y el baño pésimo

2026-01-23 • via Nuitee
F
Francisco • family_with_children • es
1
Pros:

El hotel estaba en situaciones precarias .

Cons:

La peor atencion Al publico qué he tenido nunca , precaucion desaparecen cosas...

2026-01-23 • via Nuitee
K
Keila • solo_traveller • co
6
Pros:

La encargada muy amable

Cons:

El desayuno

2026-01-23 • via Nuitee
F
Francisco • solo_traveller • es
1
2026-01-23 • via Nuitee
F
Francisco • family_with_children • es
1
Cons:

Hay qué Tener vigilancia con Todo de Valor

2026-01-23 • via Nuitee