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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Non-smoking rooms
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Room service
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Family rooms
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Hot tub/Jacuzzi
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Sauna
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Non-smoking throughout
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Covered parking
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Health or beauty spa nearby
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Property Description
Luxurious Accommodation
Indulge in a comfortable stay at Hotel Xilon Pasto with modern amenities and excellent room service.
Convenient Location
Situated just 34 km from the stunning La Cocha Lake, the hotel offers easy access to popular attractions.
Delicious Breakfast Options
Start your day right with a choice between a continental or American breakfast to suit your taste.
Experience luxury and convenience at Hotel Xilon Pasto. Book now for an unforgettable stay.
This property will not accommodate hen, stag or similar parties.
Location
Guest Reviews
El sitio y la instalación estuvo bien
El servicio de desayuno muy mal, servicio deficiente - la ducha no funcionó y el tendido de la cama no estaba totalmente limpio.
Son muy amables
La comida muy demorada
The reception and maintenance teams were outstanding in their assistance, but several amenities fell short, including Wi-Fi, television, and corridor lighting, which suffered from malfunctioning sensors.
The advertised wellness center was also unavailable. These issues may stem from the management transition to an interim administration. Despite these shortcomings, the staff's accommodating nature was appreciated.
It is hoped that, as time progresses, these issues will become a thing of the past, given the promising nature of this new building. The location is excellent and their staff amazing.
It was disappointing that the Wi-Fi, television, corridor lights and wellness center services were unavailable.
Atencion al cliente pesima, solo habia una señora que nos atendio bien. Estuvimos los 2 primeros dias sin que funcionara el agua caliente, reclamamos varias veces y no nos dieron solucion alguna. Al tercer dia, tras insistir mucho nos pasaron a otra habitacion.
No funcionaba el wifi en la habitacion, no me dieron llave de la caja fuerte, y algunos problemas mas. Las instalaciones de Spa no las tuvieron operativas y no tuvieron servicio de lavanderia, la excusa fueron los carnavales.
Para todo se inventaban excusas.
El hotel lo están remodelando, así que algunas cosillas no están disponibles, tiene buena atención y siempre buena disposición
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