Hotel Indigo Auckland by IHG

Hotels
•
Hotel Indigo
9.4 (322 reviews)
53 St Patrick's Square , Auckland , nz

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Parking issues
Difficult to find restaurant entrance

Categories

Cleanliness
9.43
Overall cleanliness was noted as stylish and comfortable, contributing to a positive experience.
Service
9.9
Staff were described as friendly and helpful throughout the stay.
Location
9.94
The location was repeatedly praised, noted as the absolute best.
Room Quality
9.39
Rooms were modern, clean, and comfortable, though some were noted as smaller than expected.
Amenities
8.92
Amenities were good, but some guests wished for more variety in food options.
Value for Money
8.88
Value was seen as acceptable but room size for price may not meet expectations.
Food and Beverage
8.93
Breakfast received praise, though some wished for more diverse food options.
Overall Experience
9.8
The overall experience was excellent with friendly staff and great location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 23:28

Property Description

Convenient Location
Enjoyable Amenities
Multilingual Staff

Ready to experience luxury at Hotel Indigo Auckland, an IHG Hotel? Book your stay now and discover the best of Auckland!

Important information:

Please note that the hotel food and beverage outlets are under construction and will be opening in April 2026.

Check-in and check-out hours:

Location

Guest Reviews

9.4
Based on 322 reviews
Cleanliness: 9.43
Service: 9.9
Location: 9.94
Room Quality: 9.39
Amenities: 8.92
Value for Money: 8.88
Food and Beverage: 8.93
Overall Experience: 9.8
P
Peter • couple • ca
9
2026-02-15 • via Nuitee
J
Jehezkiel • couple • il
10
2026-02-14 • via Nuitee
S
Schemba • solo_traveller • fr
9
2026-02-13 • via Nuitee
B
Belinda • solo_traveller • nz
10
My second stay and Hotel Indigo did not disappoint. My new favourite Auckland hotel
Pros:

Amazing staff, fabulous location and very comfortable bed

2026-02-13 • via Nuitee
T
Timothy • couple • au
8
Pros:

Restaurant, most staff

Cons:

One staff unhelpful

2026-02-13 • via Nuitee
E
Elizabeth • couple • gb
10
Pros:

Feels boutique and luxury

Cons:

Nothing

2026-02-12 • via Nuitee
J
Julie • couple • be
10
Pros:

Très bel hôtel, belle chambre, bon emplacement, tout était parfait

2026-02-11 • via Nuitee
M
Marius • couple • ro
10
2026-02-11 • via Nuitee
E
Eliza • family_with_children • nz
10
2026-02-10 • via Nuitee
P
peter • couple • au
3
Disappointing. Will not stay there again.
Pros:

Staff friendly and helpful

Cons:

Room poorly designed with gaps behind bathroom basin and behind TV. Easy to lose things. Light switch set up poor. Room small and cramped. Foyer small and often cramped with waiting guests.
No record at Hotel of our stay earlier in year at Indigo in Potts Point Sydney. So inter hotel record keeping poor.

2026-02-10 • via Nuitee
J
Jaap • couple • nl
9
Pros:

Het bed en de badkamer

Cons:

Te kleine ontbijtruimte voor het aantal hotelgasten, lange wachtrijen voor het ontbijt

2026-02-09 • via Nuitee
T
Tess • solo_traveller • au
9
2026-02-09 • via Nuitee
O
O'Reilly • couple • nz
10
Hygiene clean Tidy Hotel Indigo Auckland
Pros:

The bed linen-sheets-pillow were very comfortable and of course the bed-mattress- comfortable, very much liked the bath- clean and tidy-the shower facility was very good,over all I am happy with my stay at Hotel Indigo Auckland.
Brett O'Reilly

Cons:

A bigger fridge would have been nice.

2026-02-08 • via Nuitee
C
Cindy • couple • us
9
2026-01-31 • via Nuitee
S
Sarah • couple • nz
9
Pros:

We like the view from our room and location of the hotel, the room was great and comfortable. Buffet breakfast was also a hit

2026-01-31 • via Nuitee
H
Heather • couple • gb
10
A great spot for a stay in the CBD of Auckland.
Pros:

It’s a small hotel with a lovely restaurant. Our room was big and spacious with a modern bathroom. Great view towards the harbour. We mislaid a pair of expensive sunglasses in our room and the staff did everything to find them. They were all excellent.

Cons:

There is no pool or spa.

2026-01-30 • via Nuitee
S
Samantha • couple • nz
7
2026-01-30 • via Nuitee
R
Ragnar • couple • se
8
Very good.
Pros:

Good location.
Fantastisk frukost.

2026-01-30 • via Nuitee
G
Graham • couple • ke
9
Modern hotel with basic but very comfortable facilities.
Cons:

Lack of adequate toilet facilities on ground floor.
No sports or news channels on TV.

2026-01-29 • via Nuitee
B
Ben • couple • us
10
Cons:

Staff was not able to print out or show me online my account transactions.

2026-01-29 • via Nuitee