Hotel Indigo Auckland by IHG

Hotels
•
Hotel Indigo
9.4 (389 reviews)
53 St Patrick's Square , Auckland , nz

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Parking issues
Difficult to find restaurant entrance

Categories

Cleanliness
9.43
Overall cleanliness was noted as stylish and comfortable, contributing to a positive experience.
Service
9.9
Staff were described as friendly and helpful throughout the stay.
Location
9.94
The location was repeatedly praised, noted as the absolute best.
Room Quality
9.39
Rooms were modern, clean, and comfortable, though some were noted as smaller than expected.
Amenities
8.92
Amenities were good, but some guests wished for more variety in food options.
Value for Money
8.88
Value was seen as acceptable but room size for price may not meet expectations.
Food and Beverage
8.93
Breakfast received praise, though some wished for more diverse food options.
Overall Experience
9.8
The overall experience was excellent with friendly staff and great location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 23:28

Property Description

Convenient Location
Enjoyable Amenities
Multilingual Staff

Ready to experience luxury at Hotel Indigo Auckland, an IHG Hotel? Book your stay now and discover the best of Auckland!

Important information:

Please note that the hotel food and beverage outlets are under construction and will be opening in April 2026.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 389 reviews
Cleanliness: 9.43
Service: 9.9
Location: 9.94
Room Quality: 9.39
Amenities: 8.92
Value for Money: 8.88
Food and Beverage: 8.93
Overall Experience: 9.8
J
JamesChou • couple • tw
9
地點不錯住起來也很舒適
Pros:

地點好景觀也不錯

Cons:

櫃檯人員接待部分有待加強

2026-03-14 • via Nuitee
J
Jhanwei • couple • tw
9
2026-03-14 • via Nuitee
P
Piller • couple • de
9
2026-03-13 • via Nuitee
C
Cushla • solo_traveller • nz
10
Pros:

Beautiful rooms, very well presented, stylish, and well sound proofed. Very helpful staff.

Cons:

Nothing - excellent stay.

2026-03-13 • via Nuitee
W
Warwick • couple • nz
9
It is close to the colourful heart of Auckland city life.
Pros:

Convenient location for the Rocky Horror performance on 7 March 2026

Cons:

NA

2026-03-12 • via Nuitee
P
Peter • couple • au
9
4 days in Auckland made better by Hotel Indigo
Pros:

We really did enjoy our stay. The room was comfortable and clean with a nice view.
The breakfast was good. Dining room a bit small but staff managed it very well. Very impressed with lady maitre de.

Cons:

Nothing really.

2026-03-11 • via Nuitee
S
Susan • extended_group • au
7
2026-03-11 • via Nuitee
T
Thomas • couple • de
9
Komfortabel und schick in zentraler Lage
Pros:

Betten super
Design
Ausstattung

Cons:

Frühstück könnte besser sein

2026-03-11 • via Nuitee
H
Haylie • extended_group • gb
9
Pros:

Excellent staff, could not have been more helpful

2026-03-10 • via Nuitee
L
Lenore • extended_group • us
9
Would recommend this property
Pros:

Elevator system and great breakfast

Cons:

The fragrance in the lobby area. It was too strong!

2026-03-10 • via Nuitee
T
Thick • extended_group • au
9
Pros:

Great location. Lovely rooms. Great staff

Cons:

Expensive

2026-03-10 • via Nuitee
C
Carrie • couple • us
9
2026-03-09 • via Nuitee
D
Dieter2005 • couple • de
9
2026-03-09 • via Nuitee
X
Xu • couple • cn
7
Pros:

地理位置非常棒！员工服务也很热情。

Cons:

房间都比较小，行李箱不是很方便展开。

2026-03-08 • via Nuitee
P
Paul • couple • nz
4
Staff great. Underwhelming experience compared to other boutique hotels close by
Pros:

Location

Cons:

Very noticeable noise from the lift.
Small room
No complimentary parking

2026-03-08 • via Nuitee
C
Chris • couple • au
9
2026-03-08 • via Nuitee
J
Jonna • couple • fi
9
Pros:

Loistava sijainti, viihtyisät huoneet upealla maisemalla.

Cons:

Aamiainen hieman ruuhkainen

2026-03-07 • via Nuitee
M
Mike • couple • gb
8
Overall happy, thank you
Pros:

Breakfast was really good, with a great service. Room was comfortable but a little crowded. The shower was nice.
Good location near the harbour and the sky tower.

Cons:

The main reception area is small and crowded at arrival, with only two reception desks. Sometimes difficult getting through to the main lifts or entrance.

2026-03-07 • via Nuitee
J
Janik • couple • de
9
2026-03-06 • via Nuitee
P
Peter • couple • ch
8
2026-03-05 • via Nuitee