Giza Palace Hotel Spa – The Leading Hotels of the World

Hotels
Jaz Hotel Group
10 (6 reviews)
First Al Sheikh Zayed, Sheikh Zayed City, Cairo, 3247015 , Sheikh Zayed City , EG

Children allowed
Pets allowed

Facilities

Meeting rooms
Full-service spa
Front entrance ramp
Padel court on site
Free WiFi
24-hour front desk
Designated smoking area
Concierge service
Elevator
ATM/banking
See all facilities

Review Highlights

Pros:
Impeccable facilities
Attentive staff
Amazing spa experience
Diverse food options
Cons:
Lack of service readiness
Managers slow to respond
Some service training needed

Categories

Cleanliness
10
Hotel itself is beautiful, but no service. Felt let down regarding overall service.
Service
10
Attentive and friendly staff are a highlight, although some mentioned lack of readiness.
Location
10
Proper location for a luxury hotel experience.
Room Quality
10
Rooms are well-appointed and luxurious.
Amenities
10
Spa and food options noted for their luxury and quality.
Value for Money
10
Spent a lot of money, felt let down in some service aspects.
Food and Beverage
10
Diverse cuisines and Michelin star restaurant mentioned.
Overall Experience
10
Overall a luxurious experience with some service gaps.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:25

Property Description

Welcome to Giza Palace, where luxury meets convenience in the heart of Sheikh Zayed City.

Prime Location
Situated just a stone's throw from ZED Park and within a 10-minute drive from the Mall of Arabia, Giza Palace offers easy access to the Grand Egyptian Museum and Giza Pyramid Complex. Explore renowned attractions with absolute ease!

Exceptional Comfort
Unwind in one of our 560 spacious, air-conditioned rooms equipped with minibars and LCD televisions. Enjoy complimentary Wi-Fi and indulge in spa-like bathrooms featuring separate bathtubs and showers for a rejuvenating experience.

Unmatched Amenities
Dine at one of our four exquisite restaurants, take a dip in the outdoor pool, or stay active in the 24-hour fitness center. For business travelers, our well-equipped meeting rooms and business center provide all the tools needed for a successful event.

Book your stay at Giza Palace today and experience the perfect blend of relaxation and adventure!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Location

Guest Reviews

10
Based on 6 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
R
Rola partner
10
Pros:

Every thing was amazing I really recommend

2026-01-06 via Nuitee
A
Aylin family
10
Pros:

Our stay at Giza Palace was impeccable. From the outstanding facilities to the attentive and friendly staff, I couldn't have asked for more. The spa experience was wonderfully relaxing, and the service was efficient throughout. The staff was consistently helpful and accommodating. Would highly recommend!

2025-12-24 via Nuitee
T
T S
2
Pros:

Don’t stay here yet…. They are not ready.
Customer service is non existence and managers don’t response to any problems.
Spent a lot of money staying here but they are not ready for top level service.
So many faults, as it is a new hotel…. accidents waiting to happen…
The Hotel itself is beautiful, but no service. what’s the point of a beautiful hotel if you cannot cater to its guest.
Would not recommend until they get the staff trained.
Felt let down, and when manger had a chance to help

2025-12-08 via Nuitee
S
Shrook
10
A Marvelous Stay
Pros:

Giza Palace is the true definition of luxury stay in Cairo.
It takes you back in time. You are met with beautiful smiles and friendly staff throughout the hotel.

The food experience is one of the best and there are diversity in the cuisines, noting that the hotel has a " Michelin star restaurant ✨" in the hotel.

I've experienced the spa which is again one of the most luxurious experiences in Egypt, despite the services being limited due to its soft opening.

A big kudos to Remon, Ahmad, Islam, Mahmoud, Samia, Chief Hussain, Hossam, Mr. Alaa, Shadwa, and everyone in the hotel.

2025-09-23 via Nuitee
G
Ghofran
10
Pros:

It was amazing everything was on point

2025-09-03 via Nuitee
J
Jasmin Samer
10
Dröm
Pros:

Allt var perfekt! Otrolig service och helt sjukt ställe!!! 10 av 10, rekommenderar starkt!!

2025-08-12 via Nuitee