Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and comfortable accommodation
Helpful staff
Cons:
Issues with parking
Limited food options nearby

Categories

Cleanliness
8.48
Clean, but occasional issues with housekeeping mentioned.
Service
9.45
Staff is consistently friendly and welcoming with excellent service.
Location
8.99
Generally well-located, though some reviews mention distance from amenities.
Room Quality
8.94
Rooms are comfortable and well-equipped.
Amenities
8.97
Facilities are good, though some limitations on food options.
Value for Money
8.93
Good value based on the apartment type and facilities provided.
Food and Beverage
7.98
Limited fresh food options nearby.
Overall Experience
9.45
Overall enjoyable stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:58

Property Description

Luxurious Accommodation

Quest Highbrook offers luxurious accommodation in the heart of Highbrook, just minutes away from popular shopping centers and attractions. Each room is equipped with modern amenities including an iPod docking station, a flat-screen TV with a wide selection of movies, and free WiFi. The well-equipped kitchen or kitchenette in every apartment provides convenience for guests.

Convenience and Services

Guests can rely on the reception desk for local information and even arrange for limousine bookings. The hotel also features a business center, dry cleaning service, and 24-hour on-site management, ensuring a hassle-free stay for all visitors.

Prime Location

Located just a short drive from Auckland city centre and the airport, Quest Highbrook offers a prime location for both business and leisure travelers. Don't miss the chance to experience comfort and convenience at our hotel.

Important information:

Please note that the Check-Out Hours are following :

Monday to Friday : 7AM - 8PM
Weekends and Public Holidays: 9AM – 5PM


Please note that there is a 2% charge when you pay with a Visa or MasterCard credit card.

Please note that there is a 3.5% charge when you pay with an American Express credit card.

Guests under the age of 18 can only check in with a parent or official guardian.

Please note that all rooms offer king-size beds. A limited number of rooms can have the bed split into 2 single beds for an extra charge of AUS 25. This must be arranged at least 24 hours in advance. You can request this in the Special Requests Box at the time of booking, or contact the property using the contact details found on the booking confirmation.

Please note that car parking is limited and you must reserve a space in advance. Please contact the property using the contact details found on the booking confirmation.

Please note that there are no public transport options to the property during weekends. Guests will need to arrive by car or taxi.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for NZD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for NZD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 20 per day.

Location

Guest Reviews

8.9
Based on 1741 reviews
Cleanliness: 8.48
Service: 9.45
Location: 8.99
Room Quality: 8.94
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 7.98
Overall Experience: 9.45
K
Kumar • couple • nz
1
2026-02-14 • via Nuitee
A
Adrian • solo_traveller • nz
10
Pros:

Handy location,
Great Staff

2026-02-14 • via Nuitee
K
Ken • solo_traveller • nz
9
Pros:

Secure parking, friendly staff

Cons:

Some noisy kids nearby. Maybe sound insulation not great.

2026-02-13 • via Nuitee
F
famiza • family_with_children • nz
10
Pros:

Nice place

Cons:

Views

2026-02-13 • via Nuitee
T
Toni • family_with_children • nz
10
2026-02-13 • via Nuitee
K
Kalala • couple • nz
8
It’s very nice & clean. Kat at the Quest Highbrook who checked myself & my husband she was awesome friendly &am
Pros:

Clean & spacious

Cons:

Secluded from shops but it’s a new development area so no doubt there may be shops popping up all over

2026-02-11 • via Nuitee
R
Raga • family_with_children • au
10
Pros:

Room very clean and staff visited every day to clean it, so they make our stay very confort

Cons:

The TV system need to be looked at, even with extra charge it will be better because we struggle to use it, so we used our ipad and phone.

2026-02-11 • via Nuitee
H
Hannah • couple • au
10
Quick stay for us, was homey and comfortable and had a few restaurants close by as well
Pros:

The kindness and home like feeling of it.

Cons:

The dryer didn’t work fantastic

2026-02-10 • via Nuitee
L
Lim • family_with_children • nz
10
Pros:

Have everything you need . Have a great time and stay.

2026-02-10 • via Nuitee
H
Hollie • family_with_children • nz
10
Pros:

Very quiet, clean, great easy check in and out. Very friendly efficient staff. Excellent value for money.

2026-02-09 • via Nuitee
V
Virji Dhanji • solo_traveller • au
10
2026-02-09 • via Nuitee
T
Tahu • couple • nz
9
2026-02-09 • via Nuitee
R
Ryan • extended_group • nz
8
Ideal stopover.
Pros:

Clean and tidy. Room had everything you could need

Cons:

Location is in a business park

2026-02-08 • via Nuitee
G
Georgina • solo_traveller • nz
10
Would love to stay here again
Pros:

Everything, nice location, clean area

2026-02-08 • via Nuitee
M
Michelle • family_with_children • nz
8
2026-02-08 • via Nuitee
D
Debbie • couple • au
5
2026-01-31 • via Nuitee
P
Prenika • couple • nz
8
Reliable stay and affordable
Pros:

Great location, nice and quiet away from everything. Close to on-ramp and getting across south auckland

Cons:

Less care than last time we stayed. A little more dirty, sheets had stains and marks on the walls etc

2026-01-30 • via Nuitee
L
Lauren • couple • au
9
Pros:

The room was very clean, bed was comfy and staff was helpful. It was not much going on around the area as we stayed there during Christmas week, most of the shops were closed during that time. We booked this accommodation for our last day in NZ because it was close to the airport.

Cons:

None

2026-01-29 • via Nuitee
H
Hugh • solo_traveller • nz
10
Very nice facilities, comfortable, nice setting and wonderfully helpful staff
2026-01-28 • via Nuitee
C
Comer • solo_traveller • nz
9
Pros:

The man at the front counter when we checked in was very helpful.

2026-01-27 • via Nuitee