Casa Kloster Hotel Boutique

Hotels
9.2 (131 reviews)
32 Calle de Alonso , Guanajuato , mx

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Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Cons:
Noisy environment
Inconsistent food quality

Categories

Cleanliness
8.59
Some reviews highlight cleanliness, but there are mentions of strong odors and issues in certain areas.
Service
9.99
Multiple reviews praise the helpful and friendly staff, particularly in providing solutions to issues.
Location
10
Consistently described as excellent and central, ideal for travelers.
Room Quality
9.05
Rooms are noted for their comfort and amenities, but street noise is an issue.
Amenities
9.08
General praise for the pool and facilities, despite some comments on staff experience.
Value for Money
8.54
Some dissatisfaction expressed with pricing relative to experience.
Food and Beverage
8.59
Food quality received mixed feedback, with some reviews stating it was not great.
Overall Experience
9.78
Overall satisfaction with the hotel, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:04

Property Description

Luxurious Amenities - Featuring an indoor pool, hot tub, and fitness centre, Casa Kloster Hotel Boutique offers a luxurious stay for guests looking to unwind and relax.

Gastronomic Delights - Indulge in delicious meals at the on-site restaurant, and kick back with a refreshing drink at the hotel's bar.

Central Location - Conveniently located near iconic attractions like Alhondiga de Granaditas Museum and Union Garden, Casa Kloster Hotel Boutique is the perfect hub for exploring the vibrant sights of Guanajuato.

To book your stay at Casa Kloster Hotel Boutique and experience luxury in the heart of Guanajuato, visit our website or contact us directly.

Important information:

Please note that pets are allowed upon request and subject to approval with a fee of 550 MXN per pet per night, this price doesn't include VAT.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

9.2
Based on 131 reviews
Cleanliness: 8.59
Service: 9.99
Location: 10
Room Quality: 9.05
Amenities: 9.08
Value for Money: 8.54
Food and Beverage: 8.59
Overall Experience: 9.78
R
Rut Eunice • family_with_children • mx
9
Pros:

El lugar es precioso. Super bien ubicado .

Cons:

La alberca no estaba suficientemente caliente. Y al estar en el sótano se siente mucho frío .
No tiene estacionamiento

2026-02-26 • via Nuitee
C
Cesar • family_with_children • mx
10
2026-01-29 • via Nuitee
M
Miguel • couple • mx
10
Es un lugar agradable
Pros:

Muy buena ubicación, buena atención, la alberca climatizada

Cons:

el tamaño de la habitación

2026-01-23 • via Nuitee
D
daniel • family_with_children • mx
10
Pros:

El hotel ek general es muy bonito

Cons:

Les falta mucja experiencia en el servicio son amables pero parece no le saben tanto

2026-01-22 • via Nuitee
D
David • couple • ca
10
2026-01-20 • via Nuitee
V
Valeria • couple • us
9
Pros:

Excellent location, brand new hotel.

Cons:

Confusing policies, I was told I had free breakfast and the next day they said no.

2026-01-20 • via Nuitee
J
JOSE LUIS • family_with_children • mx
7
Hotel con muy buena ubicación
Pros:

La ubicación
La alberca
Las habitaciones

Cons:

No tienen bar
La comida del restaurante está no muy buena
Se percibía en los pasillos olor a gas quemado se percibe mala ventilación

2026-01-20 • via Nuitee
C
Cinthya • family_with_children • mx
9
Muy bonito pero no me he recibido mi factura
Pros:

Las instalaciones son muy bonitas

Cons:

No hay estacionamiento y no dan factura. Sigo tratando de que me realicen la factura qué dijeron que si harían.

2026-01-19 • via Nuitee
Z
Ziqing • couple • cn
9
Pros:

Beautiful interior

2026-01-18 • via Nuitee
M
MARIA DE LOS ÁNGELES • family_with_children • mx
9
Muy agradable
Pros:

Ubicación, atención del personal

Cons:

La habitación no tenia ventanas. La alfombra le falta una buena aspirada

2026-01-18 • via Nuitee
J
Jorge • family_with_children • mx
10
Pros:

El hotel es muy comodo, la parte de la alberca y el jacuzzi se disfrutan mucho.

2026-01-13 • via Nuitee
M
Mark • couple • us
8
Very Nice Modern Hotel Near the Heart of the City
Pros:

A clean, modern hotel close to the city center, yet far enough removed to feel calm and quiet. The room was spacious and spotless with high ceilings, the bed was very comfortable, and the staff were consistently friendly and helpful.

Cons:

The jacuzzi was lukewarm and essentially unusable. Breakfast options were limited and pricey, though there are good alternatives nearby. There was occasional noise in the central atrium from music, patrons, or staff. Access can also be a bit challenging during heavy traffic when tunnels are closed.

2026-01-12 • via Nuitee
H
hare price • couple • us
8
Good not great.
Pros:

The location and bed.

Cons:

The amenities were missing. Not enough water or coffee.

2026-01-04 • via Nuitee
R
Roberto Leon • family_with_children • co
10
2026-01-03 • via Nuitee
E
Efrain • solo_traveller • us
10
Wonderful experience!
Pros:

It is a very elegant and comfortable place.

2026-01-01 • via Nuitee
J
jens • family_with_children • fi
10
Pros:

Beautifull, clean, quiet and good air. Nothing to complain about. Also right in the center. I would stay again!

2025-12-31 • via Nuitee
S
Stephan • couple • de
10
2025-12-31 • via Nuitee
B
Berenice • couple • mx
9
Excelente ubicación, instalaciones bonitas y staff muy amable
Pros:

La ubicación es ideal, el staff es muy amable, ya que el cuarto estaba listo, nos dieron la oportunidad de hacer un early check in. El unico inconveniente es que el estacionamiento es muy lejos y tienes que pagar taxi para ir y regresar.

Cons:

Estacionamiento a 10 minutos aproximadamente en coche, tu tienes que llevarlo y pagar el taxi de ida o regreso

2025-12-22 • via Nuitee
E
Erika • family_with_children • us
10
Pros:

Excellent hotel , brand new , the pool was great with the hot tub

2025-12-20 • via Nuitee
M
Michael • extended_group • us
6
Pros:

Location

Cons:

Way to much for what it was

2025-12-02 • via Nuitee