Hotel Santa Ana

Hotels
•
Independent
8 (9 reviews)
calle 15 sur, #48-34, Medellín, ANTIOQUIA, 050022 , Medellín , CO
57-3052393061

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Pets allowed

Facilities

Front entrance ramp
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Elevator
Breakfast available (surcharge)
Tours/ticket assistance
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Cons:
Security issues
Cleaning concerns

Categories

Cleanliness
6
Concerns regarding theft and security during stay.
Service
9
Staff are welcoming and attentive to needs.
Location
9
Perfect location between el Poblado and Laureles.
Room Quality
8
Comfortable apartment with good amenities.
Amenities
8
Hot water and well-maintained air conditioning.
Value for Money
8
Excellent rate even during high season.
Food and Beverage
8
Standard quality for this hotel tier.
Overall Experience
8
Overall pleasant stay despite cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-04 22:02

Property Description

Welcome to Hotel Santa Ana, your perfect urban retreat in the heart of Medellín!

Comfortable Accommodations
Experience the luxury of our 56 individually decorated guestrooms featuring kitchenettes equipped with full-sized refrigerators and stovetops. Unwind on your private balcony, sink into your Select Comfort bed adorned with premium bedding, and enjoy entertainment on a 45-inch Smart TV.

Convenient Amenities
Stay connected with complimentary wireless internet access throughout the hotel. Our 24-hour front desk is ready to assist you, and our concierge services are here to make your stay even more enjoyable while offering dry cleaning and laundry services.

Delicious Start to Your Day
Indulge in our cooked-to-order breakfasts available daily from 7:30 AM to 10:30 AM. Savor mouth-watering options before exploring the nearby attractions, including Santafé Mall and Poblado Park.

Book your stay at Hotel Santa Ana today and step into comfort!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8
Based on 9 reviews
Cleanliness: 6
Service: 9
Location: 9
Room Quality: 8
Amenities: 8
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
D
Daniel
6
Pros:

They pre-assign security codes for hotel room doors. This is unsafe and unsecure as anyone working at the hotel or gets access to your code can come into your room. My sunglasses and shower gel were stolen by an unidentified person who entered my room at 2:06am.

2025-09-06 • via Nuitee
H
Herman
10
Pros:

The apartment itself is comfortable & the balcony view is amazing. Staff are all welcoming & very attentive to my needs.

2025-08-23 • via Nuitee
Y
Yamila O
8
Pros:

Safe place and clean. All the staff were very nice!!!

2025-08-13 • via Nuitee
R
Ronald
10
Great location Stay in Medellin.
Pros:

We made a good choice staying at this hotel, it was clean and housekeeping at your preference. We had hot water and a the air conditioner was in great shape. The location is perfect because it is in between el Poblado and Laureles. The rate was also excellent even in spite of it being high season. I would definitely stay here again.

2025-08-12 • via Nuitee
C
Christian Eduardo • partner
10
Pros:

Staff are super friendly. Area around hotel is very nice and clean. Would recommend to anyone looking for a good place to stay in Medellin.

2025-07-20 • via Nuitee
C
Cristian
10
Pros:

Excellent place to stay, ver nice staff and friendly

2025-07-04 • via Nuitee
H
Hector • partner
8
Pros:

Muy bueno y tranquilo

2025-05-26 • via Nuitee
M
Moisés
8
Pros:

Bien ubicada, habitaciones funcionales

2025-05-25 • via Nuitee
V
Verified traveler
8
Agradable estadia
Pros:

Es buen sitio y cerca a todo

2025-05-09 • via Nuitee