SUMITEL SANDERLING

Hotels
•
Independent
6 (1 reviews)
HD Lama Road, Chauk Bazaar, Darjeeling, WB, 734101 , Darjeeling , IN
91-7477713590

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Free reception
Change of towels (on request)
Change of bed sheets (on request)
Accessible shuttle
No accessible shuttle

Review Highlights

Cons:
Damp and moldy room
Unclean bedding
Poor service

Categories

Cleanliness
2.75
The room was damp and moldy smelling. The pillows were visibly moldy and unclean.
Service
6.75
The manager and front desk staff only wanted us to leave, indicating poor service.
Location
8.75
Standard quality for this hotel tier.
Room Quality
3.75
The hot air blower was unusable, and the room had significant issues.
Amenities
5.75
Standard quality for this hotel tier.
Value for Money
6.75
Standard quality for this hotel tier.
Food and Beverage
6.75
Standard quality for this hotel tier.
Overall Experience
6.75
Issues led to a poor overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 22:48

Property Description

Welcome to Sumitel Sanderling, your serene sanctuary in the heart of Darjeeling!

Comfort and Connectivity
Unwind in one of our 36 cozy guestrooms, complete with complimentary wireless internet access. Enjoy the modern touches that ensure you stay connected and comfortable throughout your stay.

Culinary Delights
Savor delicious meals at our onsite restaurant, where we invite you to share memorable meals with other guests during our complimentary daily receptions. Taste the flavors that make your stay delightful.

Convenient Services
Experience the ease of our 24-hour front desk and concierge services. Our attentive staff is here to handle your luggage and ensure a seamless visit to the stunning attractions nearby, like the Botanical Gardens and the Darjeeling Himalayan Railway.

Discover the perfect blend of comfort and hospitality at Sumitel Sanderling. Book your stay today!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

6
Based on 1 reviews
Cleanliness: 2.75
Service: 6.75
Location: 8.75
Room Quality: 3.75
Amenities: 5.75
Value for Money: 6.75
Food and Beverage: 6.75
Overall Experience: 6.75
S
Shannon
2
Pros:

The room was damp, and moldy smelling. All the bedding was damp and wet. The pillows were visibly moldy and unclean. It was a struggle to get the staff to provide new and clean and dry bedding. There was no heat source in the room. The hot air blower provided was unusable as had electrical sparks during use. There was a light that flashed all night even though the power was switched off to the light. The manager and front desk staff only wanted us to leave so that they did not have to deal with our issues. We stayed one night, and moved to a different hotel.

2025-11-13 • via Nuitee