Robinson Inn and Suites

Hotels
Independent
5 (29 reviews)
1167 Sun Valley Blvd, Waco, Texas, 76706 , Waco , US

Facilities

Free breakfast
Free WiFi
24-hour front desk
Wheelchair accessible
Free breakfast
Free self parking
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Friendly staff
Nice bedding
Upgrades happening
Cons:
Dirty rooms
Unhygienic conditions
Poor maintenance

Categories

Cleanliness
1.02
Numerous complaints about cleanliness in multiple reviews, mentioning dirty rooms and facilities.
Service
6.06
Some mention of friendly staff attempting to resolve issues, though overshadowed by negative experiences.
Location
7.1
Not explicitly mentioned in reviews, but typical for hotels in this range.
Room Quality
1.55
Repeated issues with room conditions, including leaks, uncleanliness, and maintenance failures.
Amenities
7.08
Amenities not specifically mentioned, assumed standard for this rating.
Value for Money
5.54
General sentiment implies poor value due to cleanliness and maintenance issues.
Food and Beverage
7.09
Not addressed in reviews, assumed standard for hotel tier.
Overall Experience
4.56
Overall sentiment indicates significant dissatisfaction, but some positive remarks about service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:46

Property Description

Discover a cozy retreat at Robinson Inn and Suites, where comfort meets convenience in the heart of Waco.

Complimentary Breakfast
Start your day right with our delicious complimentary self-serve breakfast, served daily from 9:00 AM to 10:00 AM, ensuring you have the energy to explore everything Waco has to offer.

Amenities for Comfort
Relax in one of our 72 air-conditioned rooms, each equipped with kitchenettes, microwaves, and complimentary Wi-Fi to keep you connected during your stay.

Prime Location
Enjoy easy access to major attractions such as Magnolia Market at the Silos and Baylor University, all within a short drive. Plus, free self-parking makes your visits to local sights effortless.

Don’t miss out on the perfect blend of comfort and convenience. Book your stay at Robinson Inn and Suites today!

Check-in and check-out hours:

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

5
Based on 29 reviews
Cleanliness: 1.02
Service: 6.06
Location: 7.1
Room Quality: 1.55
Amenities: 7.08
Value for Money: 5.54
Food and Beverage: 7.09
Overall Experience: 4.56
N
Naomi
10
Pros:

Excellent.

2025-10-10 via Nuitee
J
Jhovanny family_with_children
2
Pros:

There was roaches everywhere and the manager refused to give us a refund when we asked to cancel out stay. It was unacceptable and unsanitary staying in there hotel

2025-10-08 via Nuitee
A
Antonio family
2
Pros:

Dirty room. So many roaches. Strong cigarette smell. Owner was very uncooperative.

2025-10-07 via Nuitee
J
Joshua
2
Pros:

This hotel was an absolute nightmare. The staff never cleaned the rooms—I have pictures showing the filthy carpets, dirt everywhere, and rat droppings. There was no toilet paper in the room, the ceiling was falling down, and most of the lights didn’t even work. The elevator was broken, so I had to walk up to the third floor, and when I asked for a different room, the staff got visibly upset instead of helping. The couch and chairs were missing cushions, making them unusable, and the overall condition of the room was disgusting. On top of it all, the staff were incredibly rude and unprofessional. This was by far one of the worst hotel experiences I’ve ever had.

2025-10-07 via Nuitee
J
Johnny family
2
Pros:

Elevator needs repair rooms are nasty

2025-10-06 via Nuitee
R
Rodrick
6
Pros:

Ok

2025-10-06 via Nuitee
C
Colton
4
Pros:

The house keeping was unattented even when asked 2 day in a row

2025-10-05 via Nuitee
J
James
4
Pros:

This is by far the worst hotel I have ever stayed in. It should be removed from "Hotel.com." This is an example of what a complete remodel should take place or close.
Bugs, roaches, other pests. Loud noises (human) and music outside. BAD.

2025-10-02 via Nuitee
D
Doris
2
Pros:

Was 1st assigned a room that was already occupied. Given another room that was not cleaned, sheets and bedding on counter. Wet dirty towels on the bath floor. Given a third room with dead roaches on the floor. I was exhausted and their excuses was they were doing construction… 1-10… it’s a1.. wound not recommend to anyone.

2025-09-28 via Nuitee
C
Chris
2
Pros:

Luckily I was only there for 6 hours to get some sleep. Place reeked of stale cigarette smoke from the 80’s. Huge stain on sofa! I tried not to touch much, get some sleep and get the heck out of there

2025-09-17 via Nuitee
J
Jason partner
2
Pros:

The place smelled of mildew. The first room we were placed in, the ceiling was falling down from a leak upstairs. The second room smelled of bo and was filthy. I do not recommend this hotel. It’s horrible… the remote didn’t even have battery and front desk said they couldn’t supply any !!

2025-09-07 via Nuitee
A
Aron
10
Pros:

Friendly staff and doing a lot of upgrades

2025-09-03 via Nuitee
F
FAITH partner
4
Pros:

The beds and bedding were very nice, clean and comfortable. The staff were friendly and did try to make things right. However, this hotel needs help. Our first room appeared, at first glance, to be clean and okay. It was not. The bathtub had chunks of plaster that had fallen from the ceiling where there was an obvious water leak. The cable TV lost its signal within a few minutes. There appeared to be spilled coffee, or rusty water, on the window sill. There were black hairs on the vanity top. Someone came to check and then said he was going to move us down the hall and he helped us do that. This started out okay, but this time the TV cable was okay for a bit longer, but then lost it's signal as well. There was a sticky substance on the night stand that had not been cleaned off. There were also black hairs in the tub and on the vanity and a q-tip on the vanity under some soap packets. I suggest you pass this place up.

2025-09-02 via Nuitee
A
April
2
Wildest place I’ve ever walked into.
Pros:

Dead mouse under mini fridge. Dirty and spills on tables.

2025-09-01 via Nuitee
J
Jorge
2
Pros:

En ese hotel vive la peor noche de mi vida , incluso salí a las 2:30 am para dormir en mi carro , el olor era terrible , todo es viejo y en mal estado , el aire acondicionado nunca enfrió y hacía un fuerte sonido de minuto a minuto, jamás volvería a ir a ese hotel y mucho menos lo recomendaría

2025-08-30 via Nuitee
P
Patricia
10
Pros:

I am pleased to stay here from checking in and my stay has been excellent. Thank you

2025-08-28 via Nuitee
M
Miguel
10
Pros:

Nice

2025-08-26 via Nuitee
B
Brian
2
Pros:

This was the worst property I have stayed at in years. It might as well be a hotel. The room

2025-08-26 via Nuitee
W
Windy partner
4
Pros:

Booked online and pictures looked OK, I waited too late to book anything else so this would have to do.
As soon as I pulled up I knew exactly what I was in for. Outside looks unkempt, truck stop across the street looked more updated and welcoming. Inside was the same - looked like nothing had been updated or fixed for 10+ years. The room was a good size and had all the amenities listed, microwave, mini fridge, not terribly uncomfortable bed, 3 small lumpy pillows…but it was all falling apart. Poorly patched holes in the wall that were unpainted, towel bars and toilet paper holder hanging on by a thread, ceiling in the bathroom had obviously had a leak from the floor above and wasn’t even repaired so the drywall looked like it was about to fall into the shower, every surface was chipped, wall unit worked just barely.
Somehow though they did manage to make it seem somewhat clean.
Pool was literally empty, ‘buffet breakfast’ was coffee, cereal, bread and a toaster, and a few apples, and it was all removed by 8:30am on a Saturday.
The side door closest to our room was right next to the dumpster with broken furniture next to it, but I was able to park right there.
Dog friendly, but there’s not much area to walk them.
Check in was odd, the clerk was not unfriendly but didn’t say much and didn’t even know how much he was charging me since I booked online, just slid one room card across the counter, and I never got a receipt.
This is the perfect example of you get what you pay for!

2025-08-25 via Nuitee
C
Cynthia
2
Pros:

Room odor was terrible. Room was dirty. Dirty q-tip on bath room floor. Dead bugs in the room. Will never go back to the hotel.

2025-08-24 via Nuitee