Downtown Suites - Hotel Boutique by Maraf

Hotels
Independent
4 (5 reviews)
101 C. Jurel, Cancún, QROO, 77500 , Cancún , MX

Facilities

Free WiFi
Wheelchair accessible
Change of towels (on request)
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Comfortable suite
Quiet place
Good location
Cons:
Bathroom issues
No hot water

Categories

Cleanliness
2.8
The bathroom had flushing issues which reflects on cleanliness.
Service
4.77
Standard service quality for a hotel of this rating.
Location
5.81
Proximity to the hotel zone and public transport is a positive aspect.
Room Quality
4.76
The suite is described as nice, quiet, and comfortable.
Amenities
3.79
No specific amenities were mentioned, indicating standard offerings.
Value for Money
4.75
Overall satisfaction suggests good value relative to cost.
Food and Beverage
1
No mention of food and beverage; rated neutral.
Overall Experience
4.3
The overall stay was pleasant with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:23

Property Description

Discover the perfect urban retreat at Downtown Suites Cancun, where modern convenience meets warm hospitality.

Virtual Front Desk
Experience seamless check-in and check-out with our innovative virtual front desk, allowing for a hassle-free stay tailored to your schedule.

Comfort and Style
Relax in one of our 9 air-conditioned rooms, featuring smart televisions for your entertainment and plush amenities to ensure you feel right at home.

Ideal Location
Located just minutes from local hotspots like Ceviche Square and Plaza Las Americas, immerse yourself in the vibrant culture and nightlife of Cancun, with every destination within reach.

Elevate your Cancun experience—book your stay at Downtown Suites Cancun today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

4
Based on 5 reviews
Cleanliness: 2.8
Service: 4.77
Location: 5.81
Room Quality: 4.76
Amenities: 3.79
Value for Money: 4.75
Food and Beverage: 1
Overall Experience: 4.3
D
Daniel Efrain
10
Pros:

.

2025-10-17 via Nuitee
G
Gustavo
6
Pros:

No hay agua caliente

2025-10-14 via Nuitee
H
Harumi partner
6
Pros:

The problem was the bathroom, would not flush properly and we had to keep extra water collecting it from the shower. The bathroom design needs some improvement, either you place some electric connections inside the bathroom or a mirror outside so you can fix your hair and look at it. Bigger counters are needed inside the bathroom sink area and shower area.

2025-09-16 via Nuitee
R
Reservas * partner
10
Pros:

I like very much this suite, is a nice and a quiet place. The bedroom was comfortable, and the beds were good. We were near from the center of cancun and from the hotel zone.

2025-07-22 via Nuitee
M
Matias family
10
Pros:

Muy buena habitación, muy cómoda y sobre todo espaciosa. El área es muy tranquila. Además nos gustó que estaba a pocos minutos de la entrada a la Zona Hotelera, y ahí mismo pasan transporte.

2025-07-17 via Nuitee