OKU Hotel Taichung

Very fashionable hotel

新飯店，房間佈置漂亮，有小吧台

I have mixed feelings about Oku Hotel, but overall I’m happy with my four-night stay here in mid-December 2025.

What I liked:
-Spacious rooms

-Newly renovated (though not brand new) property

-A whimsical design theme inspired by the rabbit from Alice in Wonderland, with many unique decorative details

-Very professional and friendly staff

-Complimentary breakfast with a generous variety of options

What made me uncomfortable:
-There’s a noticeable wood scent when you enter the hotel, which I don’t mind. However, my room had a strange odor, almost as if someone had smoked weed and tried to cover it up with heavy perfume. Not the end of the world, but noticeable.

-We happened to visit the second-floor bar during a bartending event and stayed for a while. The drinks were mediocre and cost about TWD 500 each after a 10% service charge. That part was fine, but a middle-aged male supervisor interrupted our conversation with the server and asked the staff to take orders from other tables. This may be a cultural difference, but if the goal is to sell high-end cocktails, servers should be encouraged to interact with guests and introduce the drinks. Just my two cents.

-The hotel is located in an older neighborhood, so don’t expect city views.

시설이 깔끔하고 직원들도 친절합니다.

Very clean and kind

Great service ! All the staffs are very polite and helpful .

飯店剛開幕很新很漂亮，預訂的房間也跟照片上長一樣！入住期間需要燙衣板，詢問後也很快的拿到房間，非常的加分

不過清潔有待加強，浴缸跟洗手槽的排水孔都生鏽，鏡子也都是衛生紙或毛巾的屑屑（纖維？），主要是床單有血漬在要睡覺的時候發現必須請人來換，雖然反應後很快就有人來更換了但還是有些影響住宿體驗

很感謝飯店後來有提供補償，但補償是延後一小時退房時間（11點延到12點），因為11:00本來就必須離開，讓這個好意變得很不實用，建議在這方面可以多加考慮，例如免費享用吧台的飲料可能感受上都會比這個好些

A new hotel with amazing design and room decorations, spacious sitting space and huge bathroom, seperated tolit room. The staff was very helpful and the services were excellent, they helped us arranging a private car for our trip. The breakfast was great with quality food and choices. The only issue was the shower room drainage. Highly recommended.

I was a little hesitant booking this hotel as I typically stay at Hyatt or Marriott’s, but this hotel was a gem! Beautiful prohibition style design with high quality build. They should have picked a higher quality laminate as there were scratches on over the surface. The breakfast and bar were above average. There is an on site self service laundry machine. The gym was the only thing completely lacking, they have cheap elliptical, bike and stair stepper.

客房趕緊整齊，員工服務很好

非常棒且有特色的住宿，舒適度高

This is easily the most beautiful hotel that I have personally stayed in in Taiwan. The art deco aesthetic is well-conceived and executed throughout the property. I am deeply impressed by its beauty, and staying here is an experience.

Our room was also quite large, larger than some of the other two-bed rooms I saw during our stay. Beautifully appointed and very comfortable. We stayed in room 802, and would request this room again if we were to stay there.

The issue is, once you've experienced actual 5 star service, service that is very close but not quite there sticks out like a sore thumb. The service was very good, but overly stiff. I was drinking a glass of water in the lobby from the provided glasses and dispenser. I was stopped on the way to the elevator because you're not allowed to bring the glass of water from the lobby to the room... It was a strange, uncomfortable moment that could've been easily avoided. There were a couple of other small moments like this that were just... a little bewildering? Where other 5 star hotels would've found a solution to these issues (or had them prepared), it seems like the staff were trained to be rules-focused, rather than comfort-focused. It's absolutely a training problem.

The other issue is that, well, it's Taiwan. A 15 minute walk with luggage from the closest train station is an adventure, and the immediate neighborhood is a bit boring.

Overall, gorgeous, great hotel. A little awkward service and location.

主要是新開的 和員工態度

未來再來台中會再入住

員工服務態度非常好， 熱心幫助客人

這麼貴，停車還要收費

朝食が良かった