HOTEL ISLA MULATA

Hotels
•
Independent
Isla Grande, Islas del Rosario, Rosario Islands, Bolívar, 130027 , Rosario Islands , CO
57-3006288044

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Children allowed
Pets allowed

Facilities

Free breakfast
Proposal/romance packages available
Free bicycles on site
Free WiFi
Garden
Designated smoking area
Concierge service
Wheelchair accessible
Free breakfast
Front desk (limited hours)
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Review Highlights

Pros:
Scenic island location
Cons:
Unhelpful/staff on phones
Day‑tour crowds dominate pool and loungers
Dirty common areas (tables, ashtrays)
Basic rooms with no soundproofing and water issues
Broken or unreliable amenities (Wi‑Fi, bikes)
Expensive, small food portions and poor value
Difficult/expensive access via limited boats

Categories

Cleanliness
1
Guest reports dirty tables, overflowing ashtrays and general lack of upkeep in common areas — clearly below acceptable standards.
Service
1
Staff were unresponsive to messages, spent time on phones rather than assisting guests and showed little initiative or care.
Location
1
Scenic island setting and proximity to Cartagena make the location attractive, though access is logistically difficult (limited boats, extra transport costs) and day‑tour crowds impact the experience.
Room Quality
1
Rooms are basic huts with no soundproofing; frequent water cuts and only cold water reported — below expected comfort levels.
Amenities
1
Pool exists but is overtaken by day‑tour crowds; promised free Wi‑Fi was unreliable or chargeable; bikes were unusable (flat tyre, no brakes).
Value for Money
1
High additional transport costs and expensive, small food portions make the stay poor value compared with expectations.
Food and Beverage
1
Food is described as very expensive for tiny portions and the complimentary breakfast portions were stingy.
Overall Experience
1
Overall a disappointment due to noisy daytime crowds, poor service and upkeep, though the island setting offers some redeeming appeal.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-26 09:41

Property Description

Discover paradise at HOTEL ISLA MULATA, where comfort meets coastal beauty on the stunning Rosario Islands.

Beachfront Bliss
Located moments from Isla Grande Beach, our hotel offers direct access to sun-soaked sands and crystal-clear waters, perfect for relaxation and adventure.

Exceptional Amenities
Indulge in our revitalizing onsite massages, or take a refreshing dip in the outdoor pool. Stay connected with complimentary wireless internet throughout the property.

Delectable Dining
Savor delicious meals at our restaurant and enjoy your favorite beverages at the bar or swim-up bar. Each morning, relish a complimentary cooked-to-order breakfast that will energize you for a day of exploration.

Don't wait any longer—book your unforgettable stay at HOTEL ISLA MULATA today!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
J
Jennifer • partner
2
Pros:

After booking, we repeatedly messaged the hotel for directions and only got a reply at 7:55am on check-in day, telling us the only boat left Cartagena at 8:15am. No way to make it. They then sent a contact for a 9am boat costing 90k + 30k port tax, though cheaper 70k options exist. Given boats run only until 9am and transport can cost as much as two nights’ stay, this should be clearly stated before booking – we could easily have missed the first night.

At the hotel, overnight guests have no advantage over huge day-tour crowds who arrive from 8–9am, take every lounger and fill the pool, with loud music blaring until they leave mid-afternoon. Rooms are basic huts with no soundproofing, so no chance of a quiet morning.

Water frequently cuts out and there is only cold water. Despite advertising free Wi-Fi, staff first said it was “broken”, then claimed Wi-Fi isn’t included and would be chargeable.

Food is very expensive for tiny portions – we paid ~70k for rice and three small slices of chicken while staff meals were much larger, and the “free breakfast” fruit and eggs were similarly stingy. Bikes were supposedly free to borrow but one had a flat tyre and the other no brakes.

Worst of all, staff showed zero initiative or care to all the above mentioned and more: dirty tables, overflowing ashtrays, etc. They spent more time on their phones than helping guests. Overall, a huge disappointment on an island where your hotel experience matters a lot. Visit at your own risk.

2025-12-05 • via Nuitee