Hotel Boutique Santa Clara

Hotels
•
Independent
Vereda Tabacal, Los Santos, Santander, 684007 , Los Santos , CO
57-3224091806

listing image 1
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Children allowed
Pets allowed

Facilities

Free breakfast
Front entrance ramp
Proposal/romance packages available
Free WiFi
Garden
Sauna
Designated smoking area
Wheelchair accessible
Free breakfast
Front desk (limited hours)
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Review Highlights

Cons:
Poor service
Booking issues

Categories

Cleanliness
1
The hotel did not provide the room as booked, indicating poor management.
Service
1
The attention from the staff was unsatisfactory, reflecting poor customer service.
Location
1
Standard quality for this hotel tier.
Room Quality
1
Standard quality for this hotel tier.
Amenities
1
Standard quality for this hotel tier.
Value for Money
1
Standard quality for this hotel tier.
Food and Beverage
1
Standard quality for this hotel tier.
Overall Experience
1
The overall experience was disappointing due to booking issues and poor service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-17 15:44

Property Description

Experience the charm of Los Santos at Hotel Boutique Santa Clara, where history meets comfort in a serene setting just steps from the vibrant Farmers Market.

Comfortable Accommodations
Choose from 15 inviting guestrooms, each designed to be your cozy home away from home, complete with complimentary wireless internet to keep you connected during your stay.

Delicious Dining Options
Indulge in local flavors at our on-site restaurant, Los fogones de la abuela, or mingle with fellow guests during our daily complimentary reception, topped off with a delightful local breakfast each morning.

Resort-Like Amenities
Rejuvenate your spirit with our outdoor pool, relax in the hot tub, or unwind in the sauna for a truly indulgent experience.

Book your stay today at Hotel Boutique Santa Clara and embrace the magic of Los Santos!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
J
Julio
2
Pros:

Reservamos este hotel con anterioridad y se pagó por medio de una aplicación y al momento de ingresar nos dieron que no habían habitaciones que la aplicación no les había informado.
La señorita no nos solucionó y fue muy mala su atención, nos comunicamos con la aplicación y nos dieron que el hotel nos vendió las acotaciones.
No recomiendo este hotel que solo se preocupa por el interés económico y nopor el servicio al cliente.

2026-01-09 • via Nuitee