Holiday Inn Express and Suites Chicago West Oak Park by IHG

Hotels
•
Holiday Inn Express
2 (2 reviews)
1140 Lake Street, Oak Park, Illinois, 60301 , Oak Park , US
1-708-6225800

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Children allowed

Facilities

Free breakfast
Free breakfast

Review Highlights

Cons:
No visible front entrance / had to enter through parking lot
Staff did not answer the phone / no assistance on arrival
Hotel not open despite confirmed reservation
Charged for a stay when the hotel was closed / poor value

Categories

Cleanliness
3
Not mentioned in reviews. Standard quality for this hotel tier.
Service
1
Very poor service: reviewers report staff not answering the phone and no assistance on arrival.
Location
1
Poor: guests could not identify a visible front entrance and felt unsafe entering via the parking lot.
Room Quality
3
Not mentioned in reviews. Standard quality for this hotel tier.
Amenities
3
Not mentioned in reviews. Standard quality for this hotel tier.
Value for Money
1
Very poor value: guests report being charged/confirmed despite the hotel not being open.
Food and Beverage
3
Not mentioned in reviews. Standard quality for this hotel tier.
Overall Experience
1
Very negative overall: reservation/payment taken but hotel was closed; arrival felt unsafe and there was no staff assistance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:37

Property Description

Experience comfort and convenience at Holiday Inn Express and Suites Chicago West Oak Park, your perfect getaway near the iconic Frank Lloyd Wright Historic District.

Prime Location
Situated just a short drive from downtown Chicago, you’ll find attractions like the United Center and Willis Tower easily accessible, making it an ideal base for urban explorers.

Comfortable Accommodations
Our spacious and modern rooms offer a relaxing retreat after a day of sightseeing, complete with plush bedding and free Wi-Fi to keep you connected.

Complimentary Breakfast
Start your day right with our delicious complimentary breakfast, featuring a variety of options to fuel your adventures in the Windy City.

Don’t miss your chance to stay in this gem—book your stay today and enjoy all that Oak Park and Chicago have to offer!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

2
Based on 2 reviews
Cleanliness: 3
Service: 1
Location: 1
Room Quality: 3
Amenities: 3
Value for Money: 1
Food and Beverage: 3
Overall Experience: 1
R
Rajasekhar
2
Pros:

Terrible experience. We could not even identify the front entrance. No one was answering the phone to direct us or to respond. Very uncomfortable feeling trying to get into a hotel through a parking lot without a visible front entrance.

2026-01-05 • via Nuitee
E
Emmanuel
2
Pros:

The hotel was not open and they took our money and confirmed the reservation

2026-01-02 • via Nuitee